glutenfreehampers.co.ukReviews

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Endrick Trading LTD
Unit 3-4, Dumore Street
G63 0TX Glasgow
United Kingdom
Trade register
Companies House SC258572
Authorised representative
Elizabeth Harvey

Reviews for glutenfreehampers.co.uk

4.82/5.00
Excellent
How is the rating calculated?

148 reviews in the last 12 months

89 %
8 %
1 %
2 stars
0 %
2 %
485 total reviews

the most relevant positive review


10 months ago
I ordered a hamper for a birthday present about 3 weeks ago. Initially, I chose a dispatch date near to the birthday, but decided to bring it forward in case delivery was badly delayed or not possible in the current crisis. I rang Endrick Trading and got straight through to a lovely man, who said he was expecting a delivery in a couple of days and would dispatch the hamper then. True to his word, the hamper was dispatched early, I had regular updates from the delivery company and it arrived within a couple of days. The 81 year old birthday girl opened her present today and was absolutely delighted with the contents, carefully packed in a lovely red gift box. I am thrilled by the service I received and say a big thank you to all involved for working so hard in these difficult times.
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the most relevant critical review


7 months ago
Hamper did not arrive. The household was coping with a terminally ill father who subsequently died, making it difficult to ask why the receipt of the hamper had not been acknowledged. It has been a very stressful experience.
Answer by glutenfreehampers.co.uk
7 months ago
Hello. We are very sorry to hear that the hamper did not arrive. After further investigation we found that the couriers had damaged the parcel in transit and then failed to notify us of the non delivery. I do apologise again for any distress caused and will issue a full refund straight away. Lee
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Read the most relevant positive or most relevant critical review

Positive
Critical
10 months ago
I ordered a hamper for a birthday present about 3 weeks ago. Initially, I chose a dispatch date near to the birthday, but decided to bring it forward in case delivery was badly delayed or not possible in the current crisis. I rang Endrick Trading and got straight through to a lovely man, who said he was expecting a delivery in a couple of days and would dispatch the hamper then. True to his word, the hamper was dispatched early, I had regular updates from the delivery company and it arrived within a couple of days. The 81 year old birthday girl opened her present today and was absolutely delighted with the contents, carefully packed in a lovely red gift box. I am thrilled by the service I received and say a big thank you to all involved for working so hard in these difficult times.
Read moreShow all positive reviews
7 months ago
Hamper did not arrive. The household was coping with a terminally ill father who subsequently died, making it difficult to ask why the receipt of the hamper had not been acknowledged. It has been a very stressful experience.
Answer by glutenfreehampers.co.uk
7 months ago
Hello. We are very sorry to hear that the hamper did not arrive. After further investigation we found that the couriers had damaged the parcel in transit and then failed to notify us of the non delivery. I do apologise again for any distress caused and will issue a full refund straight away. Lee
Read moreShow all critical reviews

What other customers say about their experience with glutenfreehampers.co.uk

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14 days ago
Ordering online for important celebrations is always a little nerve wracking. Will my selected item be as nice as the picture? Will it get there on time? Am I getting a good value for my money? Well, the answer to all of these questions was a resounding YES when it's a gift from Gluten-free Hampers! It was a little touch and go, with Covid lock-downs, bank holidays, time differences between countries...but what a success! You made our cousin's 70th Birthday a bit more special. A whole basket of food she could actually eat! And a beautiful picnic basket for their jaunts about the country side. It was perfect. Thank you. (P.S. A special shout-out to Diane for all of her help.)
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5 days ago
Great selection of products to add to a hamper. I was very impressed with the friendly and helpful lady I spoke with about my specific delivery requirements. Also talked about the other type of hampers you supply. I will be ordering again soon.
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8 days ago
I send to my sister birthday as gift . She’s so amaze and she like it very much. When I so the pictures excely like the in side box. It’s good for money. I would recommend to my family and friends.
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8 days ago
This was a present for family. Arrived on time and has been very much appreciated. Good variety and presentation
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13 days ago
Excellent service, very good quality goods in the hamper. Will definitely use again.
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17 days ago
Excellent service and the hamper was beautifully packaged. Would recommend highly!
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16 days ago
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20 days ago
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2 months ago
Our Hamper order is a Christmas Gift and therefore not received by the recipients yet so unable to comment about the hamper but the customer service received from the office so far has been excellent; very friendly, professional and efficient. Thank you
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1 month ago
Wonderful hamper, arrived quickly with nice gift card and tartan ribbon. The person we gave it to was really delighted with it. Great variety of lovely gluten free treats inside. Excellent and would recommend!
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2 months ago
Really prompt and fast service, Thankyou! Would like more option as far as food/alcohol choices in the future. Especially more savoury options xx
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2 months ago
Delivered exactly as promised. When you self select an item, say it was from page 4. the website takes you back to page 1.
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2 months ago
Easy to order, lots of choice, good communication and arrived in the States in just over a week. Perfect.
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2 months ago
Sent this to my daughter and her boyfriend. They loved the selection and the hamper was great quality.
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2 months ago
Good communications and great presentation. Much appreciated by the recipients. Recommended.
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2 months ago
They offer a fantastic range of products, and wrap it beautifully if a gift.
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1 month ago
Excellent service and quality items. Would recommend
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2 months ago
Ease of ordering and quick delivery.
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2 months ago
good service
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2 months ago
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