glutenfreehampers.co.ukReviews

: 422ExcellentCertified

Details
Contact

Categories

Contact
Endrick Trading LTD
Unit 3-4, Dumore Street
G63 0TX Glasgow
United Kingdom
Trade register
Companies House SC258572
Authorised representative
Elizabeth Harvey

Reviews for glutenfreehampers.co.uk

4.85/5.00
Excellent
How is the rating calculated?

127 reviews in the last 12 months

91 %
7 %
1 %
2 stars
0 %
2 %
422 total reviews

the most positive review


5 months ago
I ordered a hamper for a birthday present about 3 weeks ago. Initially, I chose a dispatch date near to the birthday, but decided to bring it forward in case delivery was badly delayed or not possible in the current crisis. I rang Endrick Trading and got straight through to a lovely man, who said he was expecting a delivery in a couple of days and would dispatch the hamper then. True to his word, the hamper was dispatched early, I had regular updates from the delivery company and it arrived within a couple of days. The 81 year old birthday girl opened her present today and was absolutely delighted with the contents, carefully packed in a lovely red gift box. I am thrilled by the service I received and say a big thank you to all involved for working so hard in these difficult times.
Read more

the most critical review


1 month ago
Hamper did not arrive. The household was coping with a terminally ill father who subsequently died, making it difficult to ask why the receipt of the hamper had not been acknowledged. It has been a very stressful experience.
 Answer by glutenfreehampers.co.uk
1 month ago
Hello. We are very sorry to hear that the hamper did not arrive. After further investigation we found that the couriers had damaged the parcel in transit and then failed to notify us of the non delivery. I do apologise again for any distress caused and will issue a full refund straight away. Lee
Read more

Read the most positive or most critical review

Positive
Critical
5 months ago
I ordered a hamper for a birthday present about 3 weeks ago. Initially, I chose a dispatch date near to the birthday, but decided to bring it forward in case delivery was badly delayed or not possible in the current crisis. I rang Endrick Trading and got straight through to a lovely man, who said he was expecting a delivery in a couple of days and would dispatch the hamper then. True to his word, the hamper was dispatched early, I had regular updates from the delivery company and it arrived within a couple of days. The 81 year old birthday girl opened her present today and was absolutely delighted with the contents, carefully packed in a lovely red gift box. I am thrilled by the service I received and say a big thank you to all involved for working so hard in these difficult times.
Read more
1 month ago
Hamper did not arrive. The household was coping with a terminally ill father who subsequently died, making it difficult to ask why the receipt of the hamper had not been acknowledged. It has been a very stressful experience.
 Answer by glutenfreehampers.co.uk
1 month ago
Hello. We are very sorry to hear that the hamper did not arrive. After further investigation we found that the couriers had damaged the parcel in transit and then failed to notify us of the non delivery. I do apologise again for any distress caused and will issue a full refund straight away. Lee
Read more

What other customers say about their experience with glutenfreehampers.co.uk

Filter 
 Sort order relevance 
1 month ago
I have ordered many, many hampers for friends, but never has the hamper itself been as nice or have the contents been truly special. On this occasion both applied!! Both the hamper and its contents were FABULOUS and this company should be recommended for delivering a top-notch product. No expense was spared and it showed. The recipient could not stop talking about it. GREAT purchase.
 Verified review|
17 days ago
The customer services was wonderful.l, exceeded expectations for both me and the recipient. Didn’t have the basket but provided replacement goods. Quick and easy to sort and the people I spoke to were fabulous. The recipient said even the card was beautiful.
 Verified review|
5 days ago
Great Gluten free product range, perfect for a gift for my elderly father who is a coeliac , easy to select and hamper was delivered promptly, thank you 😊
 Verified review|
8 days ago
Didn’t enter the full address and was promptly contacted and the package was delivered on time. Excellent customer service.
 Verified review|
7 days ago
Arrived on time, well presented and packaged, good vfm, easy to order and good choice options
 Verified review|
17 days ago
Delivered in good time and great quality!
 Verified review|
1 month ago
Everything perfect
 Verified review|
1 month ago
Everything perfect
 Verified review|
1 month ago
Everything perfect
 Verified review|
1 month ago
Hamper did not arrive. The household was coping with a terminally ill father who subsequently died, making it difficult to ask why the receipt of the hamper had not been acknowledged. It has been a very stressful experience.
 Verified review|
 Answer by glutenfreehampers.co.uk
1 month ago
Hello. We are very sorry to hear that the hamper did not arrive. After further investigation we found that the couriers had damaged the parcel in transit and then failed to notify us of the non delivery. I do apologise again for any distress caused and will issue a full refund straight away. Lee
2 months ago
Excellent quality and very nice selection! I opted for the choose-your-own as it allowed me to customise the content. Was impressed by how quickly it arrived! Placed the order on Friday afternoon and it arrived on Tuesday noon. Would give 5 stars but I sent them two emails to ask a question and never received an answer, so that is my only complaint. Otherwise perfectly happy and would recommend!
 Verified review|
2 months ago
In spite of short delivery window and shielding restrictions at this difficult time the surprise food hamper for my daughter who had just managed to move into her new home was delivered as requested and greatly appreciated. Thank you so much.
 Verified review|
1 month ago
This was an anniversary present for my parents. They said they absolutely loved it and the selection was fantastic and everything tasted lovely. It was a perfect anniversary present for them.
 Verified review|
1 month ago
The delight in my sister in laws voice on receiving her hamper said it all. Shr was thrilled!!! Quite made her 80th birthday. Delivered on the right day at the stated time. Well done!'
 Verified review|
2 months ago
The recipient was thrilled with the variety of goods in the box. Since I live in Canada, there was no way of knowing the quality of the items. Thank you.
 Verified review|
1 month ago
Fantastic present I bought as a present. The hamper arrived quickly and the recipient was delighted and loves everything in it. Many thanks
 Verified review|
2 months ago
A stylish and quality hamper basket filled with lots of delicious gluten free food! Very happy and I am sure the recipient will be too!
 Verified review|
1 month ago
Product as described, delivered quickly and on time. Recipient was very pleased.
 Verified review|
2 months ago
Great range of choice and arrived very quickly.
 Verified review|
1 month ago
On time, great contents, as described
 Verified review|