my.fujifilm.com/uk
Reviews:

367 total reviews   166 reviews in the last 12 months

4.16

Good

367 total reviews
166 reviews in the last 12 months

5
70 %
4
7 %
3
6 %
2
2 %
1
14 %

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Review summary

Customers frequently praise the high quality of prints and products, fast and prompt delivery, and the ease and convenience of using the service and website, especially for ordering and uploading photos. Many also feel that the products offer excellent value for money. Additionally, some customers appreciate the responsive and helpful support. However, a notable minority report issues with print darkness or inconsistent color, and several have negative experiences with slow, unhelpful, or uncommunicative customer service during issue resolution. Packaging is occasionally criticized for being flimsy or inadequate, leading to damaged prints, and lack of communication or delivery notifications is a recurring frustration for some customers. A few also mention that certain items are expensive.

This text was automatically created by an AI system from user reviews.

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Reviewsmy.fujifilm.com/uk

(24)
(4)
(10)
(11)
(117)
Community member 
2 Reviews
 Verified
M C
Mike C.
3 Reviews
 Verified
Easy to use book designing tools and very good quality book.
Community member 
1 Reviews
 Verified
Unfortunately my prints came out really dark!
Community member 
1 Reviews
 Verified
Community member 
1 Reviews
 Verified
Community member 
1 Reviews
 Verified
Community member 
1 Reviews
 Verified
Community member 
1 Reviews
 Verified
Fast and well developed photographs
Community member 
1 Reviews
 Verified
Community member 
1 Reviews
 Verified
I ordered black and white mini instax film and when it arrived the film cartridge was broken, with cracks along the sides making it impossible to put into my camera. I contacted fujifilm about this using the contact form on their website but received no reply.
Community member 
2 Reviews
 Verified
Community member 
3 Reviews
 Verified
Print quality is good. Packaging quality is really really flimsy and poor.
Community member 
1 Reviews
 Verified
Community member 
1 Reviews
 Verified
Some of the film is unusable.
Community member 
12 Reviews
 Verified
Excellent service yet again top quality printing and quick turnaround delivery. Many thanks .👍
Community member 
2 Reviews
 Verified
Community member 
1 Reviews
 Verified
The service was easy to use and delivery was fast, did have some damage in transport but they resolved it straight away once I notified them and after some quick checks they were reprinted and dispatched quickly

Reply from my.fujifilm.com/uk

Thank you for your great review!
Community member 
1 Reviews
 Verified
My print was obviously not hand assessed as it was much too dark. I will be contacting them for a replacement when I return from holidays
M C
Mike C.
3 Reviews
 Verified
Easy to use website and quick delivery.
Community member 
1 Reviews
 Verified

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