my.fujifilm.com/uk
Reviews:

377 total reviews   

4.15

Good

377 reviews since May 8, 2024

5
71 %
4
6 %
3
5 %
2
3 %
1
15 %
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Review summary

Customers frequently praise the high quality of prints and products, as well as the fast delivery and excellent value for money. The simple and user-friendly ordering process, both on the website and via app, is also widely appreciated. Many customers enjoy the wide range of products available. However, some customers experience issues with print darkness and color accuracy, and wish for more variety in print formats and options. Opinions on customer service are mixed, with reports of poor communication and unhelpful responses alongside positive interactions. Packaging also receives mixed feedback, as some customers find it flimsy and not protective enough, leading to occasional product damage. Additionally, a few customers comment on higher prices for certain products.

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Reviewsmy.fujifilm.com/uk

(23)
(4)
(8)
(9)
(107)
Community member 
1 Reviews
 Verified
Amazing quality for so little money! Instead of paying £££ for school and nursery prints I would suggest just getting a digital copy and using Fujifilm to print them. Exact same quality for around £1 odd a print!!
Community member 
1 Reviews
 Verified
From placing order to delivery it all went well. Notification s received at each stage.
Community member 
1 Reviews
 Verified
Community member 
1 Reviews
 Verified
I did encounter an issue in that the wrong item was sent out. It took several emails and a couple of phone calls to arrange collection of the wrong item and for the right item to be delivered. Other than the delay the customer services team were helpful.

Reply from my.fujifilm.com/uk

Thank you for your honest feedback. We're sorry to hear that the wrong product was sent out, but glad that this has now been resolved. We'll seek to ensure this does not happen in the future. Thanks, MyFUJIFILM
Community member 
1 Reviews
 Verified

Picture Book is Quality product but quite expensive

Quality product but quite expensive
Community member 
5 Reviews
 Verified

Great service for photo books

Recent photo book was delivered quickly and to a high standard. This was a gift to a friend who was delighted
Community member 
1 Reviews
 Verified
Community member 
1 Reviews
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Community member 
1 Reviews
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I am retired now but for many years worked professionally printing stills for a well known movie studio. The prints I received were of good quality for the price I paid , thank you
Community member 
1 Reviews
 Verified
Quality
Community member 
2 Reviews
 Verified
Community member 
1 Reviews
 Verified
Unfortunately my prints came out really dark!
M C
Mike C.
3 Reviews
 Verified
Easy to use book designing tools and very good quality book.
Community member 
1 Reviews
 Verified
Community member 
1 Reviews
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Community member 
1 Reviews
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Community member 
1 Reviews
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Community member 
1 Reviews
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Community member 
1 Reviews
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Fast and well developed photographs
Community member 
1 Reviews
 Verified
I ordered black and white mini instax film and when it arrived the film cartridge was broken, with cracks along the sides making it impossible to put into my camera. I contacted fujifilm about this using the contact form on their website but received no reply.

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