Reviews for

Very Poor


    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 3 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 783 review have been collected.

Customer reviews

Set up the agreement in June 2017 for boiler service/breakdown. Tried to make a claim but was declined as they said my boiler had not been serviced within 12 months as per their terms.This states a boiler serviced must have been done 12 months from date of agreement. Mine was,but they said it was from when you make a claim. No-one answers my requests for a rebate. Stay away from this company.
Very Poor

I have taken Boiler and Home Emergency cover from 247 Home Rescue. I’m totally disappointed with their service. Though they have rated 5 star, but in my opinion, their service is bad. I thought. I had some problem with the radiator heating and called 247 Home Rescue and then received bill for £75 even though there was no issues in the first place. Repair quote over phone £550. Disappointed
Very Poor

I had an issue with my boiler, an engineer was sent out, who did pretty much nothing and went away. The problem persisted. Now I am being asked me to pay again for the same issue. Horrible customer service, terrible service, no work ethics, and generally a really really really bad organisation to EVER have to deal with.
Very Poor replies: 21/11/2016
Hi, Thank you for leaving a review and sharing your feedback as it is so important to us. We've looked into your account and we're sorry you feel this way. Please feel free to contact the complaints team at Thanks customer reviews

3 Petre Court, Petre Road
BB5 5HY Clayton-le-Moors
United Kingdom

247 Home Assist Ltd
3 Petre Court, Petre Road
BB5 5HY Clayton-le-Moors
United Kingdom
Trade register
Companies House 09438900
Authorized representative
Usman Bagas
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