Certificate for ProSwimwear.co.uk

No. X1C5532F7A9A6A0146FCCEECFA18F89F0
 

Approved on
26/06/2014
Valid until
25/06/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for ProSwimwear.co.uk



Excellent

4.72/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 1,814 Trusted Shops reviews collected in the last 12 months.
In total, ProSwimwear.co.uk has already collected 12,712 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
25/05/2019
Date of order
25/04/2019
25/05/2019
Very pleased with purchase and speed of delivery
5.00
Excellent

Date of publication
25/05/2019
Date of order
23/04/2019
25/05/2019
i needed an item delivered within 24hrs and as i leave in northern Ireland they were not sure that this could be done , but yes item arrived within 24hrs so well done ....
5.00
Excellent

Date of publication
25/05/2019
Date of order
24/04/2019
25/05/2019
Unfortunately the swimwear did not fit and had to be returned, otherwise the service is good.
4.00
Good

Date of publication
24/05/2019
Date of order
24/04/2019
24/05/2019
great experience as always
4.67
Excellent

Date of publication
24/05/2019
Date of order
24/04/2019
24/05/2019
Everything I would expect from a proswimwear outlet
4.67
Excellent

Date of publication
24/05/2019
Date of order
24/04/2019
24/05/2019
I love the style of the swimsuit, easy to get on and off with my arthritis in my hands, so I ordered two.
5.00
Excellent

Date of publication
24/05/2019
Date of order
24/04/2019
24/05/2019
Easy to filter for the product and after that select, checkout and receive product - Seamless Good stuff
5.00
Excellent

Date of publication
24/05/2019
Date of order
21/04/2019
24/05/2019
Excellent
5.00
Excellent

Date of publication
24/05/2019
Date of order
23/04/2019
24/05/2019
Good service, great product
5.00
Excellent

Date of publication
24/05/2019
Date of order
23/04/2019
24/05/2019
Good deal, far more better than Taibao.
4.00
Good

Date of publication
23/05/2019
Date of order
23/04/2019
23/05/2019
Straight forward website easy to use. Quick delivery with easy instructions for return if needed a big thumbs up from us
5.00
Excellent

Date of publication
23/05/2019
Date of order
23/04/2019
23/05/2019
Return customer because I’ve never been let down by the service or the products. Also can’t be beaten for price.
5.00
Excellent

Date of publication
23/05/2019
Date of order
23/04/2019
23/05/2019
Product as ordered, rapid dispatch
4.33
Good

Date of publication
23/05/2019
Date of order
23/04/2019
23/05/2019
Awesome. Unbeatable price, swift delivery, and slick customer service. Well done. :-)
5.00
Excellent

Date of publication
22/05/2019
Date of order
22/04/2019
22/05/2019
Met every requirement as detailed
4.00
Good

Date of publication
22/05/2019
Date of order
22/04/2019
22/05/2019
excellent service
5.00
Excellent

Date of publication
22/05/2019
Date of order
22/04/2019
22/05/2019
Superb.
5.00
Excellent

Date of publication
21/05/2019
Date of order
21/04/2019
21/05/2019
Excellent range of products, fairly priced. Easy shopping experience.
4.67
Excellent

Date of publication
21/05/2019
Date of order
21/04/2019
21/05/2019
Great choice of products, very interesting sales, excellent costumer service.
5.00
Excellent

Date of publication
21/05/2019
Date of order
21/04/2019
21/05/2019
I love ProSwimwear. Everything is so much cheaper and arrives very quickly
5.00
Excellent

Date of publication
20/05/2019
Date of order
20/04/2019
20/05/2019
Great products and service
5.00
Excellent

Date of publication
20/05/2019
Date of order
20/04/2019
20/05/2019
as per proswim delivers as i want
5.00
Excellent

Date of publication
20/05/2019
Date of order
20/04/2019
20/05/2019
Fantastic efficient service
5.00
Excellent

Date of publication
20/05/2019
Date of order
13/04/2019
20/05/2019
Swimming kit ordered arrived quickly and were as described online.
4.00
Good

Date of publication
20/05/2019
Date of order
19/04/2019
20/05/2019
Excellent quality and service
5.00
Excellent

Date of publication
19/05/2019
Date of order
19/04/2019
19/05/2019
Excellent service
5.00
Excellent

Date of publication
19/05/2019
Date of order
19/04/2019
19/05/2019
Have made purchases on several occasions, always happy with service and on the rare occasion of an issue the customer service has been extremely helpful. I would definitely recommend this company.
4.67
Excellent

Date of publication
19/05/2019
Date of order
19/04/2019
19/05/2019
Prices are good but you’ll have to wait over a week for delivery. I ordered the same pair of drag shorts twice under the impression the delivery would be within 48 hours as advertised. Also, returning items isn't straight forward if you need to do so. In the end, I ordered them off a different site for a more expensive price but for quicker delivery and less hassle.
3.00
Fair

ProSwimwear.co.uk replies: 23/05/2019
Hi, thank you for taking the time to write your review. I am sorry to hear you are unhappy with our service. The Royal Mail 48 is a 2 working day service once dispatched from us.This free shipping service is advised to be 3-5 working days from time of order. We offer the best returns service available with Royal Mail, which is free for UK customers. I am sorry if you found it unsuitable. Ceri@PSW

Date of publication
19/05/2019
Date of order
19/04/2019
19/05/2019
Fantastic
5.00
Excellent

Date of publication
19/05/2019
Date of order
18/04/2019
19/05/2019
I purchased twice in the last month. It took a long time for a refund for one item (until I phone them up). Then the second purchase was much smaller than the size guide. After a whole week, they said the refund will be next 14 days Meanwhile a bag from the first purchase is already falling apart and they have not got in touch despite having returned it. Not happy.
2.33
Poor

ProSwimwear.co.uk replies: 23/05/2019
Hello and thank you for taking the time to write your review. We aim to refund returned items within 14 working days, all details regarding our returns policy can be found on our website. I am sorry to hear you have potentially received a faulty item once we have received it we will be in touch to discuss next steps with the manufacturer. Ceri@PSW

Date of publication
18/05/2019
Date of order
18/04/2019
18/05/2019
Gmvvn
3.67
Good

Date of publication
18/05/2019
Date of order
17/04/2019
18/05/2019
Great choice of products, interesting sales, very good customer service.
5.00
Excellent

Date of publication
18/05/2019
Date of order
17/04/2019
18/05/2019
Great bit of kit
5.00
Excellent

Date of publication
17/05/2019
Date of order
17/04/2019
17/05/2019
Product just what I wanted and arrived quickly
5.00
Excellent

Date of publication
17/05/2019
Date of order
17/04/2019
17/05/2019
When ever I need any swimming kit Pro-swimwear is the place I head too, always great service and prompt delivery. Its great to buy from Pro-swimwear.
5.00
Excellent

Date of publication
17/05/2019
Date of order
12/04/2019
17/05/2019
All excellent as usual
5.00
Excellent

Date of publication
17/05/2019
Date of order
17/04/2019
17/05/2019
Returns made easy and new order arrive promptly
5.00
Excellent

Date of publication
17/05/2019
Date of order
16/04/2019
17/05/2019
Everything OK
5.00
Excellent

Date of publication
17/05/2019
Date of order
17/04/2019
17/05/2019
Fast convenient service
5.00
Excellent

Date of publication
17/05/2019
Date of order
17/04/2019
17/05/2019
Swimsuit is ok and v comfortable but didn't expect to have to sew the seams after 1 month.
3.33
Fair

ProSwimwear.co.uk replies: 17/05/2019
Hello and thank you for taking the time to write your review. I am sorry to hear this has happened with your new swimsuit please see our website for details about how to return a faulty item, if you had not attempted to repair the swimsuit we would have been able to review this with the manufacturer and possibly refund you for this item.Should this occur again please contact CS directly. Ceri@PSW

ProSwimwear.co.uk customer reviews

ProSwimwear.co.uk

Europe's Largest Competitive Swimwear Store

ProSwimwear.co.uk was certified by Trusted Shops on 26/06/2014.

Established since 2006 ProSwimwear is based in the South West of the UK; they are Europe's largest competitive swimwear shop. They stock a large variety of swimwear and accessories. ProSwimwear's mission is to supply swimmers with the tools they need to achieve their swimming goals and succeed whether you're swimming for fitness, competitively or just for fun! Top Brands. ProSwimwear's customers come from all around the world and have products for all kinds of aquatic sports enthusiasts/professionals. Their customers rely on ProSwimwear to provide the best selection of swimming products at the lowest prices, delivered safely and fast! You'll find a wide range of products from all the big name brands including Speedo, Arena, TYR, FINIS, Jaked and Maru, to name a few. By finding the best new brands and suppliers proSwimwear are always expanding their range. With suppliers globally, they aim to bring together the best range of swimming products, from top brands to up-and-coming names. Competitive/Performance. Their competitive swimwear selection is second-to-none and they pride themselves on having the largest range and stock holding of performance swimwear in Europe. All the latest tech suits, racing goggles and caps from the world's top performance swimwear brands arrive to us before most others.

Contact
Unit 1, Plum Lane
TA6 5HL Dunwear
United Kingdom
info@proswimwear.co.uk
ProSwimwear.co.uk
Owner
ProSwimwear Ltd
Unit 1, Plum Lane
TA6 5HL Dunwear
United Kingdom
Trade register
United Kingdom 06130898
Authorized representative
Mike Capstick
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with ProSwimwear.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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