Certificate for ProSwimwear.co.uk

No. X1C5532F7A9A6A0146FCCEECFA18F89F0
 

Approved on
26/06/2014
Valid until
25/06/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for ProSwimwear.co.uk



Excellent

4.71/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 3,947 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 10,157 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
25/02/2018
Date of order
26/12/2017
25/02/2018
Always been pleased with the service I receive from proswimwear
4.33
Good

Date of publication
24/02/2018
Date of order
26/12/2017
24/02/2018
Fab as always xx
5.00
Excellent

Date of publication
24/02/2018
Date of order
26/12/2017
24/02/2018
Excellent communication, and speedy delivery
5.00
Excellent

Date of publication
24/02/2018
Date of order
18/12/2017
24/02/2018
Great product, quick delivery.
5.00
Excellent

Date of publication
24/02/2018
Date of order
26/12/2017
24/02/2018
Good service, quick delivery
5.00
Excellent

Date of publication
24/02/2018
Date of order
26/12/2017
24/02/2018
After shopping around this was the best price for the items we required. Also with free fast delivery this was a pleasant shopping experience.
5.00
Excellent

Date of publication
24/02/2018
Date of order
26/12/2017
24/02/2018
Good service and good prices
5.00
Excellent

Date of publication
24/02/2018
Date of order
01/02/2018
24/02/2018
Next day delivery was disappointing as it took an extra day. Customer service was excellent when I contacted them to send one of the items back. The costume itself although slightly smaller than expected is good quality and I am very pleased.
3.67
Good

Date of publication
24/02/2018
Date of order
25/12/2017
24/02/2018
Never had a problem. Happily recommend.
5.00
Excellent

Date of publication
24/02/2018
Date of order
25/12/2017
24/02/2018
Tyu
3.33
Fair

Date of publication
24/02/2018
Date of order
26/12/2017
24/02/2018
Always a shop I'd do business with a great shopping experience
5.00
Excellent

Date of publication
24/02/2018
Date of order
26/12/2017
24/02/2018
Very good shop ,recommend 100
5.00
Excellent

Date of publication
23/02/2018
Date of order
25/12/2017
23/02/2018
Good communication, fast delivery & competitive prices. Recommend
5.00
Excellent

Date of publication
23/02/2018
Date of order
25/12/2017
23/02/2018
as always excellent service
5.00
Excellent

Date of publication
23/02/2018
Date of order
25/12/2017
23/02/2018
Fantastic in many ways Probably best swimwear online retailer around.
5.00
Excellent

Date of publication
23/02/2018
Date of order
25/12/2017
23/02/2018
No comment
4.33
Good

Date of publication
23/02/2018
Date of order
25/12/2017
23/02/2018
Really pleased with my purchase of a Head shorty wetsuit. Great item, good price and arrived quickly.
5.00
Excellent

Date of publication
23/02/2018
Date of order
25/12/2017
23/02/2018
Thanks very much for quality and speedy delivery. Very reliable shop. Very happy customer myself
5.00
Excellent

Date of publication
23/02/2018
Date of order
25/12/2017
23/02/2018
Always had a good shopping experience
Good prices
Excellent delivery
5.00
Excellent

Date of publication
23/02/2018
Date of order
31/01/2018
23/02/2018
Good products - slick looking goggles
4.00
Good

Date of publication
23/02/2018
Date of order
25/12/2017
23/02/2018
Excellent
5.00
Excellent

Date of publication
23/02/2018
Date of order
25/12/2017
23/02/2018
Shopped with pro swimwear on a few occasions, always very helpful. Returns are very easy and straightforward, as is size exchanges. Excellent service always received.
5.00
Excellent

Date of publication
23/02/2018
Date of order
24/12/2017
23/02/2018
Very good
5.00
Excellent

Date of publication
22/02/2018
Date of order
24/12/2017
22/02/2018
Great goggles, arrived early. A bit expensive though.
5.00
Excellent

Date of publication
22/02/2018
Date of order
24/12/2017
22/02/2018
Excellent service.
5.00
Excellent

Date of publication
22/02/2018
Date of order
23/01/2018
22/02/2018
Not happy Paid for expedited delivery, for daughters comp. Rang on morning of the comp for a delivery time, Only to be told it hadn't been sent And there was Nothing they would do except cancel the order They broke their terms and conditions and did not care. Not Pro's at all. They had a contract, a duty of care. They broke my trust and did not want to make it good. Should PoorSwimwear
1.00
Very Poor

ProSwimwear.co.uk replies: 23/02/2018
Having ordered a spray in this case,and choosing a DHL shipping method,it would not be possible to ship,due to prohibited restrictions via couriers,so we had to pass it onto Royal Mail,that would have caused the delay here.Our agents have explained the situation.We are very sorry this had caused an issue to you. Best regards Milos

Date of publication
22/02/2018
Date of order
23/12/2017
22/02/2018
Perfect
5.00
Excellent

Date of publication
21/02/2018
Date of order
23/12/2017
21/02/2018
Order arrived on time and perfect. Would use again if the price is right.
5.00
Excellent

Date of publication
21/02/2018
Date of order
23/12/2017
21/02/2018
Absolutely no problems. Be aware signature is required for delivery.
5.00
Excellent

Date of publication
21/02/2018
Date of order
23/12/2017
21/02/2018
Always good pricing, availability and delivery.
5.00
Excellent

Date of publication
21/02/2018
Date of order
23/12/2017
21/02/2018
Been ordering from Proswimwear for a couple of years with no problems whatsoever.
5.00
Excellent

Date of publication
21/02/2018
Date of order
23/12/2017
21/02/2018
Great product delivered on time
5.00
Excellent

Date of publication
21/02/2018
Date of order
19/12/2017
21/02/2018
Definitely will shop here again
5.00
Excellent

Date of publication
20/02/2018
Date of order
22/12/2017
20/02/2018
Brilliant
5.00
Excellent

Date of publication
20/02/2018
Date of order
22/12/2017
20/02/2018
Good quality nose clips delivered on time
5.00
Excellent

Date of publication
20/02/2018
Date of order
22/12/2017
20/02/2018
great online shop and some great prices
5.00
Excellent

Date of publication
20/02/2018
Date of order
28/01/2018
20/02/2018
Perfect, thank you
5.00
Excellent

Date of publication
20/02/2018
Date of order
19/12/2017
20/02/2018
I sent an email to customer service, as the website charged me the full price and did not make the advertised discount. I received an automated response confirming receipt of my email, which stated that I would receive a proper response soon. That was nearly two months ago, and I have never received a response...
1.00
Very Poor

ProSwimwear.co.uk replies: 21/02/2018
I am sorry to hear that you experienced issues with us.With regards to payments,discounts and web errors,please contact us directly and straightaway in the future before processing the payments at the full price.Our customer services team will be able to help you with any queries - 01278550640. Best regards. Milos ProSwimwear

Date of publication
20/02/2018
Date of order
21/12/2017
20/02/2018
Customer service was excellent. Delivery was prompt and goods are top quality.
5.00
Excellent

Date of publication
19/02/2018
Date of order
23/11/2017
19/02/2018
Great price, good delivery
4.67
Excellent

ProSwimwear.co.uk replies: 20/02/2018
Thank you for leaving a comment. We strive to improve and exceed the expectations for every customer.Milos ProSwimwear

ProSwimwear.co.uk customer reviews

ProSwimwear.co.uk

Europe's Largest Competitive Swimwear Store

ProSwimwear.co.uk was certified by Trusted Shops on 26/06/2014.

Established since 2006 ProSwimwear is based in the South West of the UK; they are Europe's largest competitive swimwear shop. They stock a large variety of swimwear and accessories. ProSwimwear's mission is to supply swimmers with the tools they need to achieve their swimming goals and succeed whether you're swimming for fitness, competitively or just for fun! Top Brands. ProSwimwear's customers come from all around the world and have products for all kinds of aquatic sports enthusiasts/professionals. Their customers rely on ProSwimwear to provide the best selection of swimming products at the lowest prices, delivered safely and fast! You'll find a wide range of products from all the big name brands including Speedo, Arena, TYR, FINIS, Jaked and Maru, to name a few. By finding the best new brands and suppliers proSwimwear are always expanding their range. With suppliers globally, they aim to bring together the best range of swimming products, from top brands to up-and-coming names. Competitive/Performance. Their competitive swimwear selection is second-to-none and they pride themselves on having the largest range and stock holding of performance swimwear in Europe. All the latest tech suits, racing goggles and caps from the world's top performance swimwear brands arrive to us before most others.

Contact
Unit 1, Plum Lane
TA6 5HL Dunwear
United Kingdom
info@proswimwear.co.uk
ProSwimwear.co.uk

Owner
ProSwimwear Ltd
Unit 1, Plum Lane
TA6 5HL Dunwear
United Kingdom
Trade register
United Kingdom 06130898
Authorized representative
Keith Owen
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with ProSwimwear.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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