Certificate for ProSwimwear.co.uk

No. X1C5532F7A9A6A0146FCCEECFA18F89F0
 

Approved on
26/06/2014
Valid until
25/06/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for ProSwimwear.co.uk



Excellent

4.69/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 3,059 Trusted Shops reviews collected in the last 12 months.
In total, ProSwimwear.co.uk has already collected 11,357 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
17/08/2018
Date of order
18/06/2018
17/08/2018
Great
5.00
Excellent

Date of publication
17/08/2018
Date of order
18/06/2018
17/08/2018
Goods took a little longer than expected, rung customer service about it and helped but thought they could of been a little better to deal with.
4.00
Good

Date of publication
17/08/2018
Date of order
18/06/2018
17/08/2018
As described
5.00
Excellent

Date of publication
17/08/2018
Date of order
18/06/2018
17/08/2018
Always outstanding service
5.00
Excellent

Date of publication
17/08/2018
Date of order
18/06/2018
17/08/2018
Goods arrived promptly, as expected, and the refund process was hassle free (had to return items twice to get the right size). Customer service was friendly and helpful when I enquired over the phone about the return policy.
5.00
Excellent

Date of publication
17/08/2018
Date of order
17/06/2018
17/08/2018
Have had an order lost in the post previously but the customer services team dealt with it well in the end.
4.33
Good

Date of publication
16/08/2018
Date of order
17/06/2018
16/08/2018
Very quick delivery,my Grandaughter loved the costume
5.00
Excellent

Date of publication
16/08/2018
Date of order
17/06/2018
16/08/2018
true to size and quick delivery
5.00
Excellent

Date of publication
16/08/2018
Date of order
17/06/2018
16/08/2018
no further comment
5.00
Excellent

Date of publication
15/08/2018
Date of order
14/06/2018
15/08/2018
Delivery is late
3.00
Fair

ProSwimwear.co.uk replies: 17/08/2018
Thank you for your comments. The order details you have submitted match an order which was shipped the day it was placed (18/06/2018) via the service selected, Royal Mail 48. This is not a guaranteed service however the tracking indicates this was delivered/collected within 2 working days/48 hours of dispatch and therefore arrived in the advertised time-frame. Regards, Randy @ ProSwimwear

Date of publication
15/08/2018
Date of order
16/06/2018
15/08/2018
Never had too many issues, we had to order the same thing 3 times, bit frustrating as you must pay 3 postal charges.
4.00
Good

Date of publication
15/08/2018
Date of order
14/06/2018
15/08/2018
Good brand selections. I always look forward for the sales
4.33
Good

Date of publication
15/08/2018
Date of order
16/06/2018
15/08/2018
Got my package quickly and all was fine.
5.00
Excellent

Date of publication
15/08/2018
Date of order
16/06/2018
15/08/2018
Fast delivery and good quality. Fits perfectly.
5.00
Excellent

Date of publication
15/08/2018
Date of order
16/06/2018
15/08/2018
Very pleased
5.00
Excellent

Date of publication
15/08/2018
Date of order
16/06/2018
15/08/2018
Excellent customer service, always use Proswimwear for my daughter anf if any problems sorted out quickly, delivery quickly also
5.00
Excellent

Date of publication
15/08/2018
Date of order
15/06/2018
15/08/2018
Item as described.
5.00
Excellent

Date of publication
14/08/2018
Date of order
15/06/2018
14/08/2018
Great service
5.00
Excellent

Date of publication
14/08/2018
Date of order
22/07/2018
14/08/2018
Great overall.
5.00
Excellent

Date of publication
14/08/2018
Date of order
14/06/2018
14/08/2018
Great shop.
5.00
Excellent

Date of publication
14/08/2018
Date of order
14/06/2018
14/08/2018
Great back up.
5.00
Excellent

Date of publication
14/08/2018
Date of order
13/06/2018
14/08/2018
Excellent service
5.00
Excellent

Date of publication
13/08/2018
Date of order
14/06/2018
13/08/2018
Good service and fast postage
5.00
Excellent

Date of publication
13/08/2018
Date of order
14/06/2018
13/08/2018
very pleased with all aspects.
5.00
Excellent

Date of publication
13/08/2018
Date of order
14/06/2018
13/08/2018
great
5.00
Excellent

Date of publication
13/08/2018
Date of order
14/06/2018
13/08/2018
Quick delivery
5.00
Excellent

Date of publication
13/08/2018
Date of order
13/06/2018
13/08/2018
Costume advertised as knee length but only came half way down my thigh, I'm average height at 5ft 5inches.
4.00
Good

Date of publication
13/08/2018
Date of order
14/06/2018
13/08/2018
AWESOME SERVICE AND GOODS
5.00
Excellent

Date of publication
13/08/2018
Date of order
14/06/2018
13/08/2018
Spot on service. Competitive pricing too.
5.00
Excellent

Date of publication
13/08/2018
Date of order
14/06/2018
13/08/2018
Awesome service
5.00
Excellent

Date of publication
13/08/2018
Date of order
14/06/2018
13/08/2018
Have asked repeatedly for a refund on a cancelled order and till now no reply.
2.67
Fair

ProSwimwear.co.uk replies: 17/08/2018
Hello and thank you for taking the time to write a review. The order number you have provided does not match with an order which has been cancelled. I have reached out to you directly to try and resolve the issue in case this is regarding a separate order. Regards, Randy @ ProSwimwear

Date of publication
12/08/2018
Date of order
13/06/2018
12/08/2018
Very good agaiñ
5.00
Excellent

Date of publication
12/08/2018
Date of order
12/06/2018
12/08/2018
very helful
5.00
Excellent

Date of publication
12/08/2018
Date of order
12/06/2018
12/08/2018
Happy with my purchase. Great prices.
5.00
Excellent

Date of publication
12/08/2018
Date of order
12/06/2018
12/08/2018
Excellent team and good prices.
5.00
Excellent

Date of publication
11/08/2018
Date of order
12/06/2018
11/08/2018
Very prompt delivery of a range of equipment for our swimming club - no problems with some stuff that we had to return.
5.00
Excellent

Date of publication
11/08/2018
Date of order
12/06/2018
11/08/2018
Fantastic price, product and service. Recommend 100.
5.00
Excellent

Date of publication
11/08/2018
Date of order
18/07/2018
11/08/2018
Delivered quickly. Great product
5.00
Excellent

Date of publication
11/08/2018
Date of order
12/06/2018
11/08/2018
Great
5.00
Excellent

Date of publication
11/08/2018
Date of order
11/06/2018
11/08/2018
Very good quality items
5.00
Excellent

ProSwimwear.co.uk customer reviews

ProSwimwear.co.uk

Europe's Largest Competitive Swimwear Store

ProSwimwear.co.uk was certified by Trusted Shops on 26/06/2014.

Established since 2006 ProSwimwear is based in the South West of the UK; they are Europe's largest competitive swimwear shop. They stock a large variety of swimwear and accessories. ProSwimwear's mission is to supply swimmers with the tools they need to achieve their swimming goals and succeed whether you're swimming for fitness, competitively or just for fun! Top Brands. ProSwimwear's customers come from all around the world and have products for all kinds of aquatic sports enthusiasts/professionals. Their customers rely on ProSwimwear to provide the best selection of swimming products at the lowest prices, delivered safely and fast! You'll find a wide range of products from all the big name brands including Speedo, Arena, TYR, FINIS, Jaked and Maru, to name a few. By finding the best new brands and suppliers proSwimwear are always expanding their range. With suppliers globally, they aim to bring together the best range of swimming products, from top brands to up-and-coming names. Competitive/Performance. Their competitive swimwear selection is second-to-none and they pride themselves on having the largest range and stock holding of performance swimwear in Europe. All the latest tech suits, racing goggles and caps from the world's top performance swimwear brands arrive to us before most others.

Contact
Unit 1, Plum Lane
TA6 5HL Dunwear
United Kingdom
info@proswimwear.co.uk
ProSwimwear.co.uk
Owner
ProSwimwear Ltd
Unit 1, Plum Lane
TA6 5HL Dunwear
United Kingdom
Trade register
United Kingdom 06130898
Authorized representative
Keith Owen
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with ProSwimwear.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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