Certificate for ProSwimwear.co.uk

No. X1C5532F7A9A6A0146FCCEECFA18F89F0
 

Approved on
26/06/2014
Valid until
25/06/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for ProSwimwear.co.uk



Excellent

4.69/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 2,254 Trusted Shops reviews collected in the last 12 months.
In total, ProSwimwear.co.uk has already collected 11,832 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
12/11/2018
Date of order
10/09/2018
12/11/2018
Good Service
4.00
Good

Date of publication
12/11/2018
Date of order
09/09/2018
12/11/2018
Order arrived on time and product is excellent.
5.00
Excellent

Date of publication
11/11/2018
Date of order
11/09/2018
11/11/2018
pleaded with all goods received
4.67
Excellent

Date of publication
11/11/2018
Date of order
11/09/2018
11/11/2018
Received a very straight forward and quick service. Fantastic
5.00
Excellent

Date of publication
11/11/2018
Date of order
11/09/2018
11/11/2018
Always shop with you for both my kids training kit. I ordered the wrong size flippers..but the returns were easy so not a problem .
5.00
Excellent

Date of publication
10/11/2018
Date of order
11/09/2018
10/11/2018
Order placed, never received and then had to do the chasing in order to find out what was happening and to get my money back
It’s clear my order was completely over looked, very disappointing.
1.00
Very Poor

ProSwimwear.co.uk replies: 12/11/2018
Hi, thanks for your message. I apologise you were caught up in our system migration issues back in September. I can see your order placed on September 11th was refunded on 20th September. I hope you will give us the chance in the future to show the good service we normally offer. Ceri@ProSwimwear

Date of publication
10/11/2018
Date of order
11/09/2018
10/11/2018
Prompt delivery & swimwear met description. Had an item to return & £ was refunded within a few days.
5.00
Excellent

Date of publication
10/11/2018
Date of order
11/09/2018
10/11/2018
Great choice
4.00
Good

Date of publication
09/11/2018
Date of order
10/09/2018
09/11/2018
The items I finally received where great, but they took 2 weeks longer than the should have done. However the people I spoke to about the matter were apologetic and very helpful.
3.33
Fair

ProSwimwear.co.uk replies: 12/11/2018
Hi Shelley, thanks for your feedback. I can see you were caught up in our system migration issues back in September and the order which was placed on 10th September was not delivered until the 18th September, several days later than we would generally expect. Thank you for your understanding during this time and my apologies for the delay incurred. Ceri@ProSwimwear

Date of publication
09/11/2018
Date of order
10/09/2018
09/11/2018
Excellent product
5.00
Excellent

Date of publication
09/11/2018
Date of order
10/09/2018
09/11/2018
After purchasing two pairs of skins, I had to return a pair as the sizing recommended still didn’t fit correctly. I wasn’t sure if they had been received after posting back with the label enclosed, a lady name Jasmyn very kindly tracked them down and sent me an update, just waiting for a refund now.
4.67
Excellent

Date of publication
09/11/2018
Date of order
10/09/2018
09/11/2018
Great delivery most of the time. Prices ok.
5.00
Excellent

Date of publication
09/11/2018
Date of order
09/09/2018
09/11/2018
i would not use this company again - they had my money for over a month, only delivered 2 items out of 5 after a massive delay and then refunded only after numerous emails and phone calls.
1.00
Very Poor

ProSwimwear.co.uk replies: 09/11/2018
Hi, thanks for your feedback. We had a system migration back in September which caused some issues and I am sorry that you were caught up in this. I can see that your refund was issued on October 2nd and you should have received this by now. I hope that you will give us a second chance to show you this is not the good service we ordinarily offer. Ceri@ProSwimwear

Date of publication
09/11/2018
Date of order
09/09/2018
09/11/2018
Great shop great service 10/10
5.00
Excellent

Date of publication
08/11/2018
Date of order
09/09/2018
08/11/2018
Delivery and customer service was very good. Well done
4.00
Good

Date of publication
08/11/2018
Date of order
07/09/2018
08/11/2018
Good quick service, great if you speak to them too, but sometimes problems with the website
5.00
Excellent

Date of publication
08/11/2018
Date of order
09/09/2018
08/11/2018
Buying on behalf of our swimming club, ProSwimwear have consistently delivered over the years for both personal and large Club orders.
An excellent site with discounts and commission earned for our Club. Fast delivery too
5.00
Excellent

Date of publication
08/11/2018
Date of order
08/09/2018
08/11/2018
Ordered from here many times - fast delivery and excellent customer service when returning items :)
5.00
Excellent

Date of publication
08/11/2018
Date of order
09/09/2018
08/11/2018
always high quality, fast delivery
5.00
Excellent

Date of publication
08/11/2018
Date of order
05/09/2018
08/11/2018
Excellent choice and good prices and service
5.00
Excellent

Date of publication
08/11/2018
Date of order
08/09/2018
08/11/2018
Product arrived when it was supposed to and we are very happy with it.
5.00
Excellent

Date of publication
08/11/2018
Date of order
03/09/2018
08/11/2018
Order had to be returned due to size problem. ProSwimwear handled the whole thing from initial order to ultimate refund very efficiently. Will have no hesitation in buying from them again.
5.00
Excellent

Date of publication
07/11/2018
Date of order
08/09/2018
07/11/2018
Delivered within 48 hours of ordering and as I had to send it back, the money was back in my account within the week.
5.00
Excellent

Date of publication
07/11/2018
Date of order
08/09/2018
07/11/2018
Excellent
5.00
Excellent

Date of publication
07/11/2018
Date of order
08/09/2018
07/11/2018
All great
5.00
Excellent

Date of publication
07/11/2018
Date of order
07/09/2018
07/11/2018
Really quick and helpful customer service - thank you.
4.67
Excellent

Date of publication
07/11/2018
Date of order
07/09/2018
07/11/2018
Swimsuit fits perfectly, delivery and customer service excellent. Will definitely order again.
5.00
Excellent

Date of publication
06/11/2018
Date of order
06/09/2018
06/11/2018
Very good all over experience, no problems whatsoever would recommend
5.00
Excellent

Date of publication
06/11/2018
Date of order
07/09/2018
06/11/2018
Great items. Quick delivery
5.00
Excellent

Date of publication
06/11/2018
Date of order
07/09/2018
06/11/2018
Excellent product and very prompt delivery
5.00
Excellent

Date of publication
06/11/2018
Date of order
07/09/2018
06/11/2018
Quick smooth service
5.00
Excellent

Date of publication
06/11/2018
Date of order
07/09/2018
06/11/2018
Great
5.00
Excellent

Date of publication
05/11/2018
Date of order
06/09/2018
05/11/2018
Excellent service
5.00
Excellent

Date of publication
05/11/2018
Date of order
02/09/2018
05/11/2018
Timely
5.00
Excellent

Date of publication
05/11/2018
Date of order
01/09/2018
05/11/2018
Excellent on all accounts
5.00
Excellent

Date of publication
05/11/2018
Date of order
06/09/2018
05/11/2018
gooooooood :-)
5.00
Excellent

Date of publication
05/11/2018
Date of order
08/08/2018
05/11/2018
Good coms and great products and delivered quickly
5.00
Excellent

Date of publication
05/11/2018
Date of order
06/09/2018
05/11/2018
Great stuff
5.00
Excellent

Date of publication
05/11/2018
Date of order
06/09/2018
05/11/2018
Excellent. Keep continue.
5.00
Excellent

Date of publication
05/11/2018
Date of order
06/09/2018
05/11/2018
Good Quality and service, a little on the small side
5.00
Excellent

ProSwimwear.co.uk customer reviews

ProSwimwear.co.uk

Europe's Largest Competitive Swimwear Store

ProSwimwear.co.uk was certified by Trusted Shops on 26/06/2014.

Established since 2006 ProSwimwear is based in the South West of the UK; they are Europe's largest competitive swimwear shop. They stock a large variety of swimwear and accessories. ProSwimwear's mission is to supply swimmers with the tools they need to achieve their swimming goals and succeed whether you're swimming for fitness, competitively or just for fun! Top Brands. ProSwimwear's customers come from all around the world and have products for all kinds of aquatic sports enthusiasts/professionals. Their customers rely on ProSwimwear to provide the best selection of swimming products at the lowest prices, delivered safely and fast! You'll find a wide range of products from all the big name brands including Speedo, Arena, TYR, FINIS, Jaked and Maru, to name a few. By finding the best new brands and suppliers proSwimwear are always expanding their range. With suppliers globally, they aim to bring together the best range of swimming products, from top brands to up-and-coming names. Competitive/Performance. Their competitive swimwear selection is second-to-none and they pride themselves on having the largest range and stock holding of performance swimwear in Europe. All the latest tech suits, racing goggles and caps from the world's top performance swimwear brands arrive to us before most others.

Contact
Unit 1, Plum Lane
TA6 5HL Dunwear
United Kingdom
info@proswimwear.co.uk
ProSwimwear.co.uk
Owner
ProSwimwear Ltd
Unit 1, Plum Lane
TA6 5HL Dunwear
United Kingdom
Trade register
United Kingdom 06130898
Authorized representative
Mike Capstick
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with ProSwimwear.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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