Certificate for idhdirect.co.uk

No. X172821ADCBFBCF55E0499A76D7BA1911
 

Approved on
27/09/2013
Valid until
26/09/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for idhdirect.co.uk



Excellent

4.86/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 69 Trusted Shops reviews collected in the last 12 months.
In total, idhdirect.co.uk has already collected 302 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
03/05/2019
Date of order
01/05/2019
03/05/2019
Sturdy, impressive racking is being used in our utility room to my wife's delight Well packed and prompt delivery.
Great customer service if personal contact (e-mail) is needed. Thoroughly recommend.
5.00
Excellent

Date of publication
03/05/2019
Date of order
01/05/2019
03/05/2019
Small glitch with delivery but the employees who sorted it out were helpful. The shelving itself was as robust and easy to put together as I hoped.
4.67
Excellent

Date of publication
02/05/2019
Date of order
01/05/2019
02/05/2019
Quality goods
5.00
Excellent

Date of publication
02/05/2019
Date of order
01/05/2019
02/05/2019
idhdirect was very flexible to our companys very specific needs. The tailor made product was 100 as we wanted it to be. Great service and great products.
5.00
Excellent

Date of publication
01/05/2019
Date of order
01/05/2019
01/05/2019
Recommended, good service, Quality goods
5.00
Excellent

Date of publication
01/05/2019
Date of order
01/05/2019
01/05/2019
The ordering process, the customer service and the quality of the products were all very good.
5.00
Excellent

Date of publication
01/05/2019
Date of order
01/05/2019
01/05/2019
all went to plan, satisfied customer.
5.00
Excellent

Date of publication
01/05/2019
Date of order
01/05/2019
01/05/2019
Quality product, as described. Delivery prompt and good communication from IDH.
5.00
Excellent

Date of publication
01/05/2019
Date of order
01/05/2019
01/05/2019
I was sent this before delivery and before the goods had been opened so I can only comment on the customer service at the moment.
5.00
Excellent

Date of publication
01/05/2019
Date of order
01/05/2019
01/05/2019
Always happy with the products, service and delivery.
4.33
Good

Date of publication
01/05/2019
Date of order
01/05/2019
01/05/2019
Can't fault the service. the sales team noticed a duplicated order placed by our company and called to ask if this was a duplication or did we require both orders. They were on the ball and I was most impressed.

Chris Ward for Adshead Ratcliffe & Co Ltd
5.00
Excellent

Date of publication
01/05/2019
Date of order
01/05/2019
01/05/2019
The whole of the transaction was perfect.
The support and information from Dawn whom I ordered from was just perfect.
The goods/shelving and delivery was excellent.
5.00
Excellent

Date of publication
01/05/2019
Date of order
01/05/2019
01/05/2019
All fitted on time with very helpful and professional staff.
5.00
Excellent

Date of publication
01/04/2019
Date of order
01/04/2019
01/04/2019
Great from start to finish very friendly advisor and kept me informed of my goods delivery and arrived on that day .
5.00
Excellent

Date of publication
01/04/2019
Date of order
01/04/2019
01/04/2019
Strong substantial racking perfect for my needs in the airing cupboard.
5.00
Excellent

Date of publication
01/04/2019
Date of order
01/04/2019
01/04/2019
The order was taken by Dawn, she was very professional, friendly and gave expert advice in a friendly way.
My goods order and payment was taken over the phone, it was so easy.
I have recommended your company to friends.
5.00
Excellent

Date of publication
05/03/2019
Date of order
05/03/2019
05/03/2019
Excellent product and equally good after sales service
5.00
Excellent

Date of publication
05/03/2019
Date of order
05/03/2019
05/03/2019
Very helpful on the telephone....Very quick delivery....very pleased with the product with easy assembly ...Many thanks
5.00
Excellent

Date of publication
05/03/2019
Date of order
05/03/2019
05/03/2019
Easy to use website, Swift delivery, Excellent.
5.00
Excellent

Date of publication
03/03/2019
Date of order
05/02/2019
03/03/2019
Helpful, personal customer service. Go that extra mile. Very pleased with service
5.00
Excellent

Date of publication
05/02/2019
Date of order
05/02/2019
05/02/2019
Our Company have used IDH direct to manufacture individual bespoke a/c unit protection cages which are always delivered on time, and at reasonable cost.
Their customer service is excellent, and we highly recommend this company.
Ross Nissen.
5.00
Excellent

Date of publication
05/02/2019
Date of order
05/02/2019
05/02/2019
Easy to order, delivered on time, goods perfect - thank you I will be ordering again.
5.00
Excellent

Date of publication
05/02/2019
Date of order
05/02/2019
05/02/2019
Good price good service instant invoice
5.00
Excellent

Date of publication
05/02/2019
Date of order
05/02/2019
05/02/2019
Delivered within 24 hours and works really well.
5.00
Excellent

Date of publication
05/02/2019
Date of order
05/02/2019
05/02/2019
Great service
4.33
Good

Date of publication
05/02/2019
Date of order
05/02/2019
05/02/2019
excellent service, thanks
4.67
Excellent

Date of publication
05/02/2019
Date of order
05/02/2019
05/02/2019
Always receive great service when ordering our Troax cages from Gavin Clarke.
5.00
Excellent

Date of publication
09/01/2019
Date of order
03/01/2019
09/01/2019
Excellent customer service
4.67
Excellent

Date of publication
03/01/2019
Date of order
03/01/2019
03/01/2019
Excellent service and great value. Thanks.
5.00
Excellent

Date of publication
03/01/2019
Date of order
03/01/2019
03/01/2019
The team in Swindon were an absolute pleasure to work with. Everything they promised they delivered. If only all our suppliers were this good.
5.00
Excellent

Date of publication
05/12/2018
Date of order
05/12/2018
05/12/2018
Extremely helpful young man who dealt with all my queries rapidly and efficiently.
5.00
Excellent

Date of publication
05/12/2018
Date of order
05/12/2018
05/12/2018
Very helpful staff, giving good advice. Very good delivery time.
4.67
Excellent

Date of publication
05/12/2018
Date of order
05/12/2018
05/12/2018
Good service all round
4.67
Excellent

Date of publication
05/12/2018
Date of order
05/12/2018
05/12/2018
Great communication and customer service. We changed our minds a few times until we had the correct items, IDS could not have been more helpful. The cages have been installed with many compliments on how good they look and improvement to the security
5.00
Excellent

Date of publication
05/12/2018
Date of order
05/12/2018
05/12/2018
Product - as advertised, price - satisfactory, quality - excellent, service - first rate.
5.00
Excellent

Date of publication
05/11/2018
Date of order
05/11/2018
05/11/2018
Fantastic help / communication from Sam with ordering and delivery.
10/10
Highly recommend.
5.00
Excellent

Date of publication
05/11/2018
Date of order
05/11/2018
05/11/2018
great company
5.00
Excellent

Date of publication
05/11/2018
Date of order
05/11/2018
05/11/2018
Exceptional service and quality we shall be using this company again
5.00
Excellent

Date of publication
05/11/2018
Date of order
05/11/2018
05/11/2018
Excellent customer service. Very pleasant company to deal with.
5.00
Excellent

Date of publication
05/11/2018
Date of order
05/11/2018
05/11/2018
good service with a smile
5.00
Excellent

idhdirect.co.uk customer reviews

idhdirect.co.uk

idhdirect.co.uk was certified by Trusted Shops on 27/09/2013.

Contact
Unit 12, Glenmore Business Park, Southmead Close
SN5 7FP SWINDON
United Kingdom
mark@idhdirect.co.uk
idhdirect.co.uk
Owner
IDH Direct LTD
Unit 12, Glenmore Business Park, Southmead Close
SN5 7FP SWINDON
United Kingdom
Trade register
Companies House 07406448
Authorized representative
Ian Holmes
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with idhdirect.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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