Certificate for idhdirect.co.uk

No. X172821ADCBFBCF55E0499A76D7BA1911
 

Approved on
27/09/2013
Valid until
26/09/2017
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for idhdirect.co.uk



Excellent

4.82/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 63 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 193 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
They were most helpful and very quick with our bespoke gas bottle cage.
5.00
Excellent

Very good customer service, delivered on the day as promised. Definitely will buy again.
5.00
Excellent

A first class service from beginning to end. The original quote arrived promptly and when I requested change this was done and sent through quickly. The delivery of the equipment arrived as agreed and the erection team constructed the cage and racking efficiently and effectively. I'm delighted with the end product. Thank you.
5.00
Excellent

Gas storage cage purchased, everything with the order was seamless. would use again without hesitation.
5.00
Excellent

Goods are perfect just what I ordered and delivered when they said
5.00
Excellent

Wonderful company to deal with, will use you again
5.00
Excellent

Upgraded cage to galvanised with different door design through a few steps and found IDH very flexible and helpful
Delivery was on time and easy
Galvanising process probably warped the metalwork which had to be slightly adjusted to make the cage fit but overall very impressed
4.67
Excellent

Excellent product, fast delivery and very good response to queries & request for delivery rerouting
5.00
Excellent

I received an email advising delivery on Fri 21 April on thursday 20th april late afternoon I received a phone call from the delivery driver advising he was at my home with delivery I was an hour's drive away and the delivery had to be left in the back garden. Fortunately it was there when I arrived home. However the product is first class as was the service from IDH.
4.33
Good

Excellent products & service from IDH Direct - this is why we continue to use them. Helpful, efficient & highly recommended
5.00
Excellent

AAA
4.33
Good

Very Good company to deal with. Helpful staff. So far so good
5.00
Excellent

Quality, professional service carried out with the minimum of fuss (hard to find these days). Very pleased with my new gas cylinder enclosure.
5.00
Excellent

excellent products, great price, with fast delivery
5.00
Excellent

Excellent service from start to finish - can highly recommend
5.00
Excellent

Good quality equipment delivered promptly. Order process was smooth.
4.00
Good

Fast and reliable, great communication from Ian
Will use again.
Jordan, Motan Colortronic
4.67
Excellent

good cooperation
5.00
Excellent

good cooperation
5.00
Excellent

good cooperation
5.00
Excellent

good cooperation
5.00
Excellent

The fixings had fallen out of the product in transit. When I contacted customer services, they were extremely efficient and I had the fixings the following day.
4.33
Good

All points - Fabtastic - thanks.
5.00
Excellent

Spot on. Thanks IDH
5.00
Excellent

Very helpful staff, excellent quality shelves.
5.00
Excellent

First class products, service and delivery every time
5.00
Excellent

Fantastic service as always, thank you.
5.00
Excellent

Good service
4.50
Excellent

excellent all round service
5.00
Excellent

very good
5.00
Excellent

very good
5.00
Excellent

Superb service, great product. Excellent communication - THANKS
5.00
Excellent

:) very good
5.00
Excellent

I have orders items twice from this company and each time from start to finish it was a perfect experience.

A very good company to buy from.
5.00
Excellent

excellent service, excellent product
good communication and impressed with the speed of receipt of the quote, installation completed on schedule. further products ordered as a result of the excellent service provided
5.00
Excellent

excellent service, excellent product
good communication and impressed with the speed of receipt of the quote, installation completed on schedule. further products ordered as a result of the excellent service provided
5.00
Excellent

excellent service, excellent product
good communication and impressed with the speed of receipt of the quote, installation completed on schedule. further products ordered as a result of the excellent service provided
5.00
Excellent

The delivery was 5 days late due to the failure of the transport company.
3.67
Good

Totally satisfied. Just what was wanted.
5.00
Excellent

very good service,thank you.
5.00
Excellent

idhdirect.co.uk customer reviews

idhdirect.co.uk

idhdirect.co.uk was certified by Trusted Shops on 27/09/2013.

Contact
Unit 12, Glenmore Business Park, Southmead Close
SN5 7FP SWINDON
United Kingdom
mark@idhdirect.co.uk
idhdirect.co.uk

Owner
IDH Direct LTD
Unit 12, Glenmore Business Park, Southmead Close
SN5 7FP SWINDON
United Kingdom
Trade register
Companies House 07406448
Authorized representative
Ian Holmes
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with idhdirect.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
Trusted Shops is the leading trust brand for online shopping in Europe. Trusted Shops perfoms automatic and manual checks on all reviews, because only genuine reviews really help customers to make the right purchasing decision.