Review summary
Customers consistently praise the fast or prompt delivery speed, highlighting their satisfaction with the service. The helpfulness and accommodating attitude of the support staff, especially in direct interactions, are frequently mentioned. Clear and informative communication about orders and delivery is also appreciated. Additionally, customer service is described as excellent, professional, and attentive. A few customers have reported occasional delays in delivery.
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Happy Customer
Chris was very helpful and goods came much quicker than expected
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Always a pleasure to buy from WinHealth
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Unbelievably fast and efficient service! My microwaveable bottle arrived less than 24 hours after ordering.
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Excellent from start finish very professional and extremely pleasant excellent to do business with
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Beurer Nebuliser
Easy to order and great communication re delivery.
The product is good value for money and works brilliantly.
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Prompt delivery.
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There is good detail of the products on the website
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Good service thanks.
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Very poor delivery service
I paid the premium for next day delivery. The item was not delivered for 5 days.
Reply from win-health.com
Thank you for your review, I'm sorry that you are not happy with the delivery service.
The order was placed on Sunday night, we are open Monday to Friday, therefore the order was shipped on Monday with DPD Courier and was delivered on Wednesday.
A 24 hour delay was caused by an error with DPD and was shipped to the wrong delivery depot, we will refund your shipping costs and will pass your comments on to DPD.
Thank you.
