Review summary
Customers overwhelmingly praise the high quality, clarity, and vibrant colors of the prints and products, often exceeding expectations. Many customers applaud the website and ordering process for being intuitive, straightforward, and user-friendly. Most customers report fast, reliable delivery and good packaging. The fair and reasonable pricing offers excellent value for money. Customers appreciate clear and regular communication and updates about their orders. Many also describe strong emotional responses to the products, particularly when memorializing loved ones or special memories. The wide variety of customizable products and options is also well received. Some customers express frustration with third-party couriers, which occasionally impacts the delivery experience. A few customers point out issues with tracking or notifications. Additionally, while the selection is generally praised, some wish for even more customizable choices.
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How Trusted Shops prevents fake reviewsReviewsMYPICTURE
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Verified
Fab pictures. Highly recommend
My photos turned out brilliantly ( I did use originals and not screen shots) The colour is great. This time I went for the rectangular shape rather than a square, so there is more detail. Arrived well.packaged and within the time frame promised . I just can't wait to give these to my grandson for his birhday. . ( photos of him with 2 of his downhill biking heroes)
Very pleased with offer price too.
Reply from MYPICTURE
Such a meaningful gift idea — photos with his biking heroes will make a brilliant birthday surprise! Great to hear the rectangular format worked so well for the detail. Fast delivery and solid packaging are always the goal at my-picture. He's going to love it!
Verified
Good quality canvases with a website that's easy to navigate
Your website is easy to use and find which gift you are looking for. It's easy to edit your prints onto the chosen gift.
Your prices and money off deals are always really good.
Ideal gifts for friends and family and memories
The canvas that I've ordered are good quality and the colours are vibrant.
On delivery the gift is packaged well and delivered on time and with care.
Reply from MYPICTURE
Great to know the canvases hit the mark with vibrant colours and quality results! Secure, on-time delivery is something my-picture takes seriously. Thanks for the kind words about the editing experience and pricing too — really appreciated!
Verified
Pleasantly Surprised
I've used various online photo printing services over the years, and i can honestly say that the photo onto canvas print of my granddaughters that i've just received from MYPICTURE is the highest quality printing i've ever received. It's so crisp and vivid and the high defition quality is just amazing, it now has pride of place on my living room wall. The delivery took longer than i expected, but the quality of the print for the cost was just so good i have to give it 5 stars
Reply from MYPICTURE
That canvas print sounds absolutely stunning — crisp, vivid results are exactly what my-picture aims to deliver. Your feedback on delivery times is noted and taken on board. Thanks for choosing my-picture for such a special family memory!
Verified
Superb canvas prints, key rings and mug
The canvas prints I ordered were again beautiful. Colour and detail in them is outstanding. I was also very impressed with the key rings which are a great way to carry a picture of a loved one. I was also very impressed with the mug, - I wasn't sure that the photo of my great niece would come out that well but it's brilliant. I will definitely continue to use when I want any more prints or gifts done and will recommend you to family and friends.
Reply from MYPICTURE
Repeat customers are the best kind — thank you for coming back to my-picture! It's great the canvas prints, keyrings, and mug all hit the mark. Your great niece's photo on the mug sounds like a real keepsake. Your recommendations genuinely mean a lot to us!
Verified
I received three beautiful canvas prints of my dog which are stunning . the only thing I would like is to be able to amend the order before production has started. I ordered one of the wrong size and instantly realised within minutes of placing my order but was unable to change to the correct size. Other than that, I’m completely happy with my purchase.
Reply from MYPICTURE
The canvas prints of your dog sound like they turned out beautifully! Your feedback about order amendments before production starts is genuinely useful and has been noted. Thanks for choosing my-picture — it's great to hear you're happy overall!
Verified
By the Lake
I was thoroughly amazed at the quality of my print on canvas, the detailing was superb and very sharp with no blurring. The frame was great and the canvas nice and tight on it, the frame hanging kit was well worth paying for as it had everything you needed. My only grumble was the canvas should have been wrapped in bubble wrap for protection as opposed to a plastic bag
Reply from MYPICTURE
Fantastic to see the canvas print hit the mark on quality and sharpness! The packaging feedback is genuinely useful and we'll take it on board. Thanks for choosing my-picture — it's great knowing the framing and hanging kit delivered too!
Verified
Very happy
Our 40x40 and 20x20 took about a week, which is super fast!! Well packaged, and updates on delivery, with tracking etc. the quality of our canvas’s is outstanding, just beautiful, we found the website so easy to navigate and order which is exactly what we needed. Brilliant prices too, very very happy and would reccomend and we will be using again for sure 👍❤️
Reply from MYPICTURE
Fast delivery, easy ordering, and stunning canvas quality — that's exactly what my-picture is all about! Really appreciate you sharing this, and we're looking forward to your next order! 👍
Verified
Beautiful.
I was blown away by the quality of the canvas. The photo itself was taken years ago so maybe not the best quality but I was so happy with the result. Adding my husband's favourite poem gave it extra meaning.
I will happily use this company again and would recommend them. Great quality, excellent service and communication and it arrived well ahead of schedule which was a bonus.
Happy customer, happy husband.
Thank you
Reply from MYPICTURE
That canvas sounds like such a meaningful piece — and it's great the result exceeded expectations even with an older photo. Fast delivery is always a bonus! Thanks for choosing my-picture, and we look forward to creating something special for you again.
Verified
Recently decorated my living room and wanted pictures of my fur babies Jake a patterdale cross and Ziva a frenchie. I had Ziva's done first and when I saw the ABSOLUTELY BRILLIANT job I then ordered Jake's they both look AMAZING up on the wall. I cannot recommend My Picture enough top class work and really quick Sorry cannot work out how to do picture notgood on computers
Reply from MYPICTURE
Fur baby portraits that look amazing on the wall — that's what my-picture is all about! So happy Jake and Ziva's prints turned out so well. We'd love to see them if you ever figure out uploading photos — but your kind words paint a perfect picture! Thanks for recommending us!
Verified
Framed photo order
Always let me know by email from the process off ordering the photo in the frame, to the shipping and the estimated day and time of arrival. It was a gift for a family member and they are totally over the moon with how the photo looks in the frame, I wouldn't hesitate to use them again for future framed photo orders thank you!
Reply from MYPICTURE
Keeping customers informed every step of the way is something my-picture takes seriously. It's fantastic that the framed photo made such an impression as a gift! Thanks for choosing my-picture, and we look forward to helping with future orders.
Verified
The pillow itself is cheap with not much padding inside however the cover is beautiful and silky. The colour is not quite correct though, it may have been a lighting issue with the picture but there is no ginger in my dogs fur she was completely black and looks so in the photo provided. On the cushion cover there are ginger tinges to her fur. My son is happy with it anyway. Bought due to his distress of having our beloved pet put down due to cancer.
Reply from MYPICTURE
Colour accuracy on the pillow cover is something we take seriously — we'll email you shortly to look into the ginger tones appearing in the print. It's great your son is happy with it, and thank you for choosing my-picture for something so heartfelt.
Verified
The delivery was within the stated time (in fact a couple of days early).
The canvas was a present fro a work colleague and she liked it so much she shed a tear!
The only (minor gripe) is not with you but with Yodel. For 4 days the tracking showed "With Sender" . Then suddenly it was delivered - as I said only a minor gripe.
Reply from MYPICTURE
Early delivery and a tearful reaction to the canvas — that's the best kind of feedback! Thanks for choosing my-picture. Noted on the Yodel tracking experience too — carrier updates can sometimes lag behind actual movements, and your feedback helps us keep an eye on things.
Verified
Klasse.
I have had several pictures over a few years to honour and remember my late wife . The quality and finish is exceptional,the customer service will always be excellent no one else does it better than a German company and yes I am saying this because I was born in Krefeld. So vielen dank und veila wunsche Von England.
Reply from MYPICTURE
Thank you for your continued loyalty to my-picture over the years — it's fantastic to hear the quality and service have consistently hit the mark. Vielen Dank für Ihre treue Unterstützung aus England!
Verified
The canvas copies of my original work were perfect.
I have never been let down by this company.
I ordered a small poster for the first time. It was a great print but I sent the incorrect photo and it has the word- crop- in the top corner. Sadly my mistake.
Will try with a different photograph soon.
Reply from MYPICTURE
Reproducing original artwork accurately takes real care — great to hear the canvases delivered that. Noted that the poster had an unexpected crop watermark from the uploaded file. Thanks for your continued trust in my-picture, and we look forward to your next order!
Verified
canvas of my grandson
I ordered a canvas of my grandson, who is obsessed with knights, sitting on a beautiful white horse, wearing a suit of armour with a castle in the back ground. The quality of this printing is absolutely stunning. I would 100% recommend this company to anyone. Delivery and packaging was perfect, arrived within 7 days! I knew exactly where the order was upto throughout the process. Thank you for a fabulous service ❤️
Reply from MYPICTURE
That canvas sounds amazing - what a special gift for your grandson! The quality and quick delivery are what we aim for at my-picture. Thanks for recommending us!
Verified
Easy to navigate website, excellent product delivered quickly
The website was easy to navigate to upload my photo and view how it looked in various formats and sizes. The pricing was clear and good value. The only guidance I would have appreciated is on the best type of image (jpeg etc) and size (MB) to create best quality 60cm x 60cm canvas. Fortunately, as I was in the checkout process, the terms and conditions regarding image inspired me to halt the checkout and do a web search for that advice. This proved very helpful as Apple devices often store images in lower resolution to save storage (check your settings). My web search enabled me to change my Apple lower resolution extension to a better quality JPEG. That information as a pop up or link during the process of creating the canvas would be helpful. The canvas was created and delivered swiftly with excellent communication and tracking and is stunning quality. It’s a gift for Mothers Day UK and I know my Mum will be absolutely delighted.
Reply from MYPICTURE
Thanks for the detailed feedback on the upload process – that's genuinely helpful and we'll look into adding guidance on image formats. Really happy the canvas turned out beautifully, and we're sure it'll make a wonderful Mother's Day gift. Thanks for choosing my-picture!
Verified
Pleased with my picture.
Easy to order, item packed well. Very pleased with my picture, exactly as I'd hoped.
The delivery company informed me they had recieved it, and I heard nothing until about an hour before it was delivered that it would be delivered. I was under the impression that they kept you updated.
Reply from MYPICTURE
Packaging and delivery feedback noted — it's great the photo print arrived safely and matched your expectations. Tracking updates can vary by carrier, and we'll take your feedback on board. Thanks for choosing my-picture!
Verified
Clearwater beach
Arrived as expected, picture was beautifully done beyond my expectations. It was well packaged and courier kept us informed on the delivery. All round a fantastic experience with the canvas bringing back happy memories. Thank you my picture. Will definitely recommend and use again.
Reply from MYPICTURE
Happy memories deserve to be displayed beautifully! It's great the canvas exceeded your expectations and arrived safely. Thanks for choosing my-picture — looking forward to helping you create more meaningful prints in the future!
Verified
The quality of the reproduction was extremely good. I was very happy with the picture and it was a reasonable price. The only criticism I have is of the thumb print (shown in basket & corresponding email), which altered the crop of the photo. I had to enquire that the finished product would not look similar. I was assured; and in deed it was the case that the finished product was as the original preview predicted and not cropped like the thumb print. So overall, very happy.
Reply from MYPICTURE
Thank you for taking the time to share your feedback about the photo print. We appreciate you bringing the thumbnail preview concern to our attention – that's valuable input we'll take into account for future improvements. Really glad the final product matched your expectations and that you're happy with the quality at my-picture!
Verified
Excellent quality for posters I have written my first novel and had the cover image done as a poster to be framed on the wall colours and quality is exceptional tracking and delivery was excellent will definitely be using this service again all I can say I was so delighted with quality
Reply from MYPICTURE
Congratulations on your first novel — what a meaningful way to celebrate it with a poster! It's great the colours and quality hit the mark. Fast delivery is always a bonus. Thanks for choosing my-picture, and good luck with the book!
