Review summary
Customers frequently highlight quick delivery times and appreciate the good prices and value for money offered by the shop. Many also praise the clear and proactive communication, as well as the responsiveness and friendliness of customer service. Most report satisfaction with the condition of the products received. However, some customers mention experiencing delivery delays, missing or damaged items, and issues with out-of-stock products or inaccurate stock information. There are also occasional reports of unhelpful or unreliable customer support and instances of poor or delayed communication.
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Verified
Items arrived promptly, however one product was out of stock despite the website saying it was in stock. A refund was processed for this. I've gone to place another order today and the webshop has been removed rotomshop.co.uk and now being directed to a corporate page rotom.co.uk so you are missing out on another sale
Verified
Quick to respond to emails, no question is too silly! Honest and friendly. Once order placed, order cofniramtion with est delivery date. Kept up to date every step of the way until confiramtion of delivery. Highly recommend
Verified
Really pleased with the excellent condition and value. Great communication from start to finish. Delivery company also impressive. Would definitely recommend. Thank you.
Verified
Very responsive and quick delivery. Needed some Euro pallets shown out of stock. Emailed to see when they would have more stock and they added them to the website the same day for me to purchase. Will just be using these guys for all of our pallet requirements
Verified
The quickness it arrived from ordering it. Phone call from delivery driver to say where he was and how long he would be.
Verified
Such fast delivery , packed up very secure,
The catches on the Dutch trollies don’t look as robust as our older ones and the plastic liners are very thin.
We haven’t used them yet so will see how everything stands up to being used In Our community garden.
Verified
Fantastic service and the most helpful delivery driver too. First rate all round. Many thanks!
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Excellent transaction. The crates were delivered on the day we requested. Thank you.
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Pallets were delivered early and in great condition. Driver was very helpful and super friendly. If anyone asks, I’m definitely recommending them.
Verified
Good value for money. Delivery truck caused a few issues. But this was a courier and not the seller.
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Quick delivery and excellent communication
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Quick delivery and good price
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quick delivery. just started using trays hence given only 4*.
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