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rotomshop.co.uk
Reviews:

27 reviews in the last 12 months75 total reviews  

4.63
Excellent

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Top positive review

17 Jul 2023
 Verified review
Only needed 6 plastic pallets for a small project. Online help and advise was instant, accurate and useful. Put my order in at once, acknowledged at once and given a tracking number. Ordered on Monday morning, delivered safe and secure on Wednesday lunchtime. Could not ask for a better service. Secondhand plastic pallets, going to be the base of my new wooden garden shed, wood floor and building on top as an air gap to keep off the ground. Wonderful.

Top negative review

23 Feb 2024
 Verified review
Problem with the order but Rotomshop did not try to inform me. I had to contact them twice while waiting for the order to arrive. I asked for a refund. Instead I received an email saying their accounts had not received a payment, while the payment was made by card online. Tried to call them but nobody answered the phone. There was an answer phone saying the mailbox was full and could not receive messages.
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Reviews for rotomshop.co.uk

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8 days ago
 Verified review

Wheeled Cages Delivered Promptly

Their product was exactly what we needed and arrived promptly, apart from one spare wheel that we ordered. Please could you check to see what happened to the wheel (part number: 48149) Thanks James G
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Answer by rotomshop.co.uk
6 days ago
Hi James, thank you for the feedback. We will look into the issue with the spare castor and one of our team will contact you.
13 May 2024
 Verified review
Easy ordering and quick Delivery.
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Answer by rotomshop.co.uk
6 days ago
Thank you for the review, we really appreciate it. We're glad everything went smoothly and you are happy with the service.
4 Apr 2024
 Verified review
Great service and a quick turn around
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Answer by rotomshop.co.uk
10 Apr 2024
We're glad you are happy with everything.
18 Mar 2024
 Verified review
All as expected
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Answer by rotomshop.co.uk
10 Apr 2024
Glad to hear it! Thanks for leaving a review.
13 Mar 2024
 Verified review
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Answer by rotomshop.co.uk
10 Apr 2024
Thank you for placing an order with us and we're glad you're happy with the products and service.
29 Jan 2024
 Verified review
A good sales team quick to notice an error with my order which was quickly resolved, dispatch updates were helpful to plan for delivery
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Answer by rotomshop.co.uk
30 Jan 2024
Hi Alan, We're glad that everything got sorted quickly and that you are happy with the service. Thank you for leaving us a review!
21 Feb 2024
 Verified review
Very quick turn around on the order
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Answer by rotomshop.co.uk
23 Feb 2024
Hi Lisa, Thank you for the brilliant review, we are glad you have had a great experience with us!
24 Feb 2024
 Verified review
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Answer by rotomshop.co.uk
10 Apr 2024
Thank you for the review, it is appreciated.
23 Feb 2024
 Verified review

not a great experience

Problem with the order but Rotomshop did not try to inform me. I had to contact them twice while waiting for the order to arrive. I asked for a refund. Instead I received an email saying their accounts had not received a payment, while the payment was made by card online. Tried to call them but nobody answered the phone. There was an answer phone saying the mailbox was full and could not receive messages.
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17 Jul 2023
 Verified review

Awesome

Only needed 6 plastic pallets for a small project. Online help and advise was instant, accurate and useful. Put my order in at once, acknowledged at once and given a tracking number. Ordered on Monday morning, delivered safe and secure on Wednesday lunchtime. Could not ask for a better service. Secondhand plastic pallets, going to be the base of my new wooden garden shed, wood floor and building on top as an air gap to keep off the ground. Wonderful.
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24 Jul 2023
 Verified review
A good quality Product, as described and at a great price, communication about actual delivery time could have been better, but did arrive within stated timeframe.
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6 Nov 2023
 Verified review
Quick efficient service and good quality products. Ordered a couple of times now and will be the 'go to' in the future.
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Answer by rotomshop.co.uk
22 Nov 2023
Thank you for continuing to come back to us, we appreciate your support and glad you are happy with the service.
22 Aug 2023
 Verified review

Great service

Great communication, excellent product, very reasonable prices. Highly recommended
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5 Dec 2023
 Verified review

Used roll cage

Easy to use website, item as described, and very good communication
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Answer by rotomshop.co.uk
5 Dec 2023
Thank you for the positive review, we really appreciate your feedback.
15 Nov 2023
 Verified review

Great service all round

Great service, prompt delivery, good comms - product is good.
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Answer by rotomshop.co.uk
22 Nov 2023
Thank you for your review! We are glad you had a good experience with us and we really value your feedback.
17 Dec 2023
 Verified review
Good product very promptly delivered and reasonable price.
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Answer by rotomshop.co.uk
10 Jan 2024
Hi Tim, We're glad you are happy with your products. Thank you for your review, it is appreciated.
12 Oct 2023
 Verified review
Good product . Good web site. Promptly delivered.
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29 Aug 2023
 Verified review
The delivery driver was a great help, thank you
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9 Jan 2024
 Verified review
Great product, Great Service and Great price.
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Answer by rotomshop.co.uk
10 Jan 2024
Hi Michelle, We're glad you had a great experience with Rotomshop. Thank you for your review, it's very appreciated.
29 Jul 2023
 Verified review
As described good quality and fast delivery
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