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Top positive review
17 Jul 2023
Verified review
Only needed 6 plastic pallets for a small project. Online help and advise was instant, accurate and useful. Put my order in at once, acknowledged at once and given a tracking number. Ordered on Monday morning, delivered safe and secure on Wednesday lunchtime. Could not ask for a better service.
Secondhand plastic pallets, going to be the base of my new wooden garden shed, wood floor and building on top as an air gap to keep off the ground. Wonderful.
Problem with the order but Rotomshop did not try to inform me. I had to contact them twice while waiting for the order to arrive. I asked for a refund. Instead I received an email saying their accounts had not received a payment, while the payment was made by card online. Tried to call them but nobody answered the phone. There was an answer phone saying the mailbox was full and could not receive messages.
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Reviews for rotomshop.co.uk
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4 Apr 2024
Verified review
Great service and a quick turn around
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Answer by rotomshop.co.uk
9 days ago
We're glad you are happy with everything.
18 Mar 2024
Verified review
All as expected
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Answer by rotomshop.co.uk
9 days ago
Glad to hear it! Thanks for leaving a review.
13 Mar 2024
Verified review
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Answer by rotomshop.co.uk
9 days ago
Thank you for placing an order with us and we're glad you're happy with the products and service.
24 Feb 2024
Verified review
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Answer by rotomshop.co.uk
9 days ago
Thank you for the review, it is appreciated.
23 Feb 2024
Verified review
not a great experience
Problem with the order but Rotomshop did not try to inform me. I had to contact them twice while waiting for the order to arrive. I asked for a refund. Instead I received an email saying their accounts had not received a payment, while the payment was made by card online. Tried to call them but nobody answered the phone. There was an answer phone saying the mailbox was full and could not receive messages.
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21 Feb 2024
Verified review
Very quick turn around on the order
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Answer by rotomshop.co.uk
23 Feb 2024
Hi Lisa,
Thank you for the brilliant review, we are glad you have had a great experience with us!
29 Jan 2024
Verified review
A good sales team quick to notice an error with my order which was quickly resolved, dispatch updates were helpful to plan for delivery
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Answer by rotomshop.co.uk
30 Jan 2024
Hi Alan,
We're glad that everything got sorted quickly and that you are happy with the service. Thank you for leaving us a review!
26 Jan 2024
Verified review
great service
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Answer by rotomshop.co.uk
30 Jan 2024
Hi Will,
Thank you for leaving us a positive review, it's greatly appreciated.
9 Jan 2024
Verified review
Great product, Great Service and Great price.
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Answer by rotomshop.co.uk
10 Jan 2024
Hi Michelle,
We're glad you had a great experience with Rotomshop.
Thank you for your review, it's very appreciated.
17 Dec 2023
Verified review
Good product very promptly delivered and reasonable price.
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Answer by rotomshop.co.uk
10 Jan 2024
Hi Tim,
We're glad you are happy with your products.
Thank you for your review, it is appreciated.
8 Dec 2023
Verified review
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Answer by rotomshop.co.uk
13 Dec 2023
We are sorry for the confusion, the courier said that the delivery was not made because no-one was there to receive the order, but upon checking the tracking details show the delivery was made. However, we are glad that you have received your order and no re-delivery was required.
5 Dec 2023
Verified review
Used roll cage
Easy to use website, item as described, and very good communication
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Answer by rotomshop.co.uk
5 Dec 2023
Thank you for the positive review, we really appreciate your feedback.
27 Nov 2023
Verified review
Fast and efficient
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Answer by rotomshop.co.uk
28 Nov 2023
Thank you for your review.
We are glad that you are happy with the service!
17 Nov 2023
Verified review
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15 Nov 2023
Verified review
Great service all round
Great service, prompt delivery, good comms - product is good.
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Answer by rotomshop.co.uk
22 Nov 2023
Thank you for your review!
We are glad you had a good experience with us and we really value your feedback.
6 Nov 2023
Verified review
Quick efficient service and good quality products. Ordered a couple of times now and will be the 'go to' in the future.
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Answer by rotomshop.co.uk
22 Nov 2023
Thank you for continuing to come back to us, we appreciate your support and glad you are happy with the service.
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