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tradefurniturecompany.co.uk
Reviews:

196 reviews in the last 12 months2,470 total reviews  

4.85
Excellent

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Top positive review

26 May 2023
 Verified review
Trade furniture – what a fantastic company. From start to finish. Their website is full of excellent sustainable furniture. I recently bought a cube table – mango and it was delivered within 5 days from order. Not only that, the delivery man, Steve Halligan was absolutely brilliant. He was polite, respectful, and helpful, an excellent agent for the company. I then decided to buy the leather roll back chairs later on, rather than at the same time as I wanted to colour match the table first. Wow. The gorgeous, comfortable, antique brown leather chairs arrived, fully assembled, super quality. I would definitely recommend this company. Everything was labelled with the fire precaution signs, bubble wrapped on arrival. Just perfect. The company itself, if you have any questions, are always willing to answer and respond very quickly. A first class service.

Top negative review

15 Jul 2023
 Verified review
The website that I ordered the furniture from gave a delivery date which was one week. We paid the delivery charge and the transaction went through. The next day we were informed the goods were out of stock. We offered other goods that we did not want. We are waiting for the shipment to arrive from India. We should have been informed before the order went through that the goods were out of stock.
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Reviews for tradefurniturecompany.co.uk

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22 Aug 2023
 Verified review
Bought Three pieces of furniture in the last three years Lovely furniture and prompt delivery .
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21 Aug 2023
 Verified review
Very good products and very reliable and pleasant service. It is a nice shopping experience e.
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11 Aug 2023
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Prompt and professional delivery of our bookcase Lovely quality and solid piece of furniture
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9 Nov 2023
 Verified review
Fast clear service and easy to assemble and fab quality for price Thank you I luv it
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24 Sept 2023
 Verified review
Wonderful quality and the service is superb, which includes the friendly driver.
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27 Nov 2023
 Verified review
The furniture we ordered was great value, good quality and delivered on time.
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21 Sept 2023
 Verified review
Arrived in excellent condition and delighted with the table. Thank you again.
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18 Jun 2023
 Verified review
Good communication for the delivery and please with the piece of furniture
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24 Aug 2023
 Verified review
Good swift delivery, easy site to order on, furniture is great quality
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7 Aug 2023
 Verified review
items as described. fast friendly phone support. would use again.
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5 Aug 2023
 Verified review
Very reliable have gone back to them 3 times. Quality products.
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19 Aug 2023
 Verified review
Lovely quality furniture, good prices and delivery too.
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2 Aug 2023
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Really pleased with furniture and delivery faultless.
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18 Sept 2023
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Great Service

Lovely furniture, quick delivery. Highly recommend.
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1 Sept 2023
 Verified review
Great furniture, great excellent service
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4 Jun 2023
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Good delivery time and excellent product.
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6 Aug 2023
 Verified review
Quick delivery and good quality table
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27 Nov 2023
 Verified review

Good Service

Good easy delivery
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16 Aug 2023
 Verified review
Always buy my furniture here. Website is easy to navigate, they supply wood samples to give you an idea of finishes/colour. Ordering and delivery is hassle free and always get a friendly courier. I would give a 5* but the downside is they don't deliver to toom of choice, only to your door so I've had to rely on friends to move stuff to where I need it. Otherwise would definitely recommend.
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Answer by tradefurniturecompany.co.uk
18 Aug 2023
Hi, Our drivers should always deliver to a ground floor room of your choice unless there are access restrictions that prevent them from manoeuvring throughout the property, we are not insured to take furniture upstairs hence the ground floor delivery. If our driver did not do this for you then I am really sorry as a doorstep delivery is certainly not what we promote. I will investigate this matter and speak to the driver concerned to ensure that we always deliver to a ground floor room of choice for every customer.
14 Nov 2023
 Verified review
Gorgeous furniture! I'm absolutely delighted with them. 4 stars,because I've requested 2 men for delivery, as I have lots of spiral stairs and won't be able to help. Only one turned up and I ended up helping the man to deliver to the room of choice. Being a small built woman it was very hard for me to do that. That was my only disappointment.
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Answer by tradefurniturecompany.co.uk
16 Nov 2023
Hi, Thank you for your review and I am so glad you love the furniture. As advised on the website and on the order confirmation and subsequent e-mail we operate a single man delivery service in order to keep the delivery charge as low as possible so as advised there is no option for a 2 man delivery service though our drivers will place the furniture in a ground floor room of your choice and if you select unwrap the driver will unwrap and place in position for you.