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Top positive review
17 Aug 2023
Verified review
Staff eager to help and prompt delivery. The only slight problem I found was, if the frames placed on the cable and hooks is light then the cable tends to ride up. Maybe a little weight at the end of the cable would solve this.
Not easy to fit. Cords had to be soaked in hot water to straighten them because they were so curly they kept jumping off the track. Clips difficult to adjust so they face the right way. End result is good, providing the pictures are not too lightweight as cords won't straighten.
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Answer by STAS picture hanging systems - hangingsystems.com
11 days ago
Hi John
thank you for your feedback, you should not have to soak the cords, the cords are supplied to us curled up which saves cost to us and the customers. The cords will correct once weight is on the cords as they will be forced to have the right way when you have a frame on the hooks.
We do suggest using 2 cords and hooks if you have difficulty hanging or getting the items straight. I hope you find success with the hanging.
Do take a look at some of the blog posts on the website where there are useful tips on hanging. If you are still struggling do send us photos and we can take a look.
regards
Hangingsystems.com
12 days ago
Verified review
I have yet to receive my order
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Answer by STAS picture hanging systems - hangingsystems.com
11 days ago
Hi Graham, so sorry for the delay to your order. I can see there was a delay to the dispatch of your order which we notified you about which meant there was a small delay to the dispatch of your order. The reviews go out about a week after ordering. I can see your order was dispatched on the 2nd. We will chase this up with the courier. We do say that orders should be delivered within 1-2 working days after dispatch.
Once you have received the order I do hope you might reconsider the 1 star rating based on the products and customer service. I believe my colleague has picked up and emailed you personally.
My apologies again for the delay.
Hangingsystems.com
17 Jun 2023
Verified review
Just ordered more rail to extend existing. When delivered and unpacked I find the profile has changed and is wider than existing !!
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16 Jan 2024
Verified review
Hooks are far too expensive. Need to slide hooks off bottom of rods - awkward if there is another picture below.
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23 Aug 2023
Verified review
Allows hanging of multiple pictures, I had 24 to hang on one wall!
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9 Oct 2023
Verified review
Has not arrived:( I will check with post office
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Answer by STAS picture hanging systems - hangingsystems.com
10 Oct 2023
Hi Tim
I am so sorry to hear about your item not arriving with you, I have just send you an email with the details and We hope we can rectify this for you quickly.
thank you
Hangingsystems.com
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