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Top positive review
17 Aug 2023
Verified review
Staff eager to help and prompt delivery. The only slight problem I found was, if the frames placed on the cable and hooks is light then the cable tends to ride up. Maybe a little weight at the end of the cable would solve this.
Answer by STAS picture hanging systems - hangingsystems.com
11 days ago
Hi Graham, so sorry for the delay to your order. I can see there was a delay to the dispatch of your order which we notified you about which meant there was a small delay to the dispatch of your order. The reviews go out about a week after ordering. I can see your order was dispatched on the 2nd. We will chase this up with the courier. We do say that orders should be delivered within 1-2 working days after dispatch.
Once you have received the order I do hope you might reconsider the 1 star rating based on the products and customer service. I believe my colleague has picked up and emailed you personally.
My apologies again for the delay.
Hangingsystems.com
9 Oct 2023
Verified review
Has not arrived:( I will check with post office
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Answer by STAS picture hanging systems - hangingsystems.com
10 Oct 2023
Hi Tim
I am so sorry to hear about your item not arriving with you, I have just send you an email with the details and We hope we can rectify this for you quickly.
thank you
Hangingsystems.com
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