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Top positive review
19 Aug 2023
Verified review
Extremely pleased with the strap that I ordered from you. It is a genuine, high quality exact replacement for the original. My watch now looks and feels like it was the first day I bought it. Your initial communications were very good confirming order and being dispatched on the same day. You then notified me that it was with Customs soon afterwards. However, it was over a week later before I heard anything, the delivery agent in the UK confirming that they had received it. Their delivery process was communicated frequently and delivered on time. I was becoming concerned during the long gap that occurred. I feel that if I had been advised that the Customs to UK delivery agent could take 7 - 10 days my concerns would have been avoided. That being said, I would have no problem ordering from Watch.co.uk again and highly recommended them to others wanting excellent products.
Hi,
Can you please help me with any information regarding my order from watch.co.uk?
I received an item (watch) returned it but it seems to get stuck somewhere between me and seller.
Return sent over a month ago with shipping/tracking number LO208212284GB
When contacted PayPal they couldn't do anything because apparently watch.co.uk can't issue refund after certain time has passed (disregarding fact that item was stuck with haulier for over a month) and at this moment in time I have neither watch nor money.
Was concerned about delivery time but parcel arrived just couple days over due date given
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Answer by watch.co.uk
5 Sept 2023
Good afternoon,
Thank you for your positive review!
Enjoy your purchase. If you have any further questions about this, please let us know.
Kind Regards, Team Watch.co.uk
3 Aug 2023
Verified review
The watch strap is great. Thank you. The delivery took a bit longer than it should have.
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Answer by watch.co.uk
5 Aug 2023
Thank you very much for the nice review and the useful feedback! :)
Have a nice day,
Team Watch.co.uk
13 Oct 2023
Verified review
When ordered we were given a 10 day delivery, it arrived in 9 days, which was great.
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Answer by watch.co.uk
13 Oct 2023
Thank you very much for the feedback!
Kind regards,
Team Watch.co.uk
2 Nov 2023
Verified review
The watch strap did not turn up when stated but was informed and has now arrived
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Answer by watch.co.uk
2 Nov 2023
Good afternoon,
Thank you for your review.
We are happy to hear the watch strap arrived after all :)
Hopefully you will now enjoy your purchase.
Kind Regards, Team Watch.co.uk
29 Oct 2023
Verified review
Citizen men’s watch bracelet
I found the item I was looking for on the website,the price was just fair.
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Answer by watch.co.uk
30 Oct 2023
Thank you for your positive review!
We hope you will enjoy your purchase.
Kind Regards, Team Watch.co.uk
21 Jun 2023
Verified review
Very helpful staff, item is fine.
The delivery company is not very good
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Answer by watch.co.uk
21 Jun 2023
Good afternoon, thank you veyr much for the great review! :)
Have a nice day,
Team Watch.co.uk
5 Aug 2023
Verified review
Good - ability to track status online and through EVRI + email updates
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Answer by watch.co.uk
5 Aug 2023
Good afternoon,
Thank you for the nice review. We hope you enjoy your purchase for a long time and look forward to seeing you again soon!
Regards,
Team Watch.co.uk
2 Aug 2023
Verified review
All good only downside was I had no delivery date until the day before
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Answer by watch.co.uk
3 Aug 2023
Good afternoon,
Thank you for your review! We are sorry to hear that you were not previously informed of the delivery day, when a package is sent we always send an email with tracking information, you may have received this email in the spam inbox. Sorry for the inconvenience! we hope you like the product :) If you have any questions, please let us know. Kind regards, Team Watch.co.uk
24 Nov 2023
Verified review
Excellent product. Took a little longer to arrive than I expected.
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Answer by watch.co.uk
24 Nov 2023
Thank you very much for your great review!
Have a nice day,
Team Watch.co.uk
13 Oct 2023
Verified review
Everything was fine except delivery was fairly slow- about a week.
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Answer by watch.co.uk
13 Oct 2023
Good afternoon,
Thank you for your review!
We have diferent shipping methods with different delviery time, so the customer can choos the one that they prefer.
We hope you will enjoy your order!
Kind Regards,
Team Watch.co.uk
3 Sept 2023
Verified review
Smooth transaction from start to finish, nice selection of watches
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Answer by watch.co.uk
4 Sept 2023
Good afternoon,
Thank you for your positive review!
Enjoy your purchase and we hope to see you again!
Regards, Team Watch.co.uk
Good selection and a fair price
Delivery was a little slow
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Answer by watch.co.uk
1 Aug 2023
Good afternoon, Thank you for your review. We apologize that the package arrived later than expected. We hope you enjoy your purchase and hope to see you again soon. Kind Regards Team Watch.co.uk
21 Jul 2023
Verified review
Excellent watch strap.
Delivery could have been quicker but not really a problem.
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Answer by watch.co.uk
24 Jul 2023
Good afternoon, Thank you for your review. We apologize that the package arrived later than expected. We hope you enjoy your purchase and hope to see you again soon. Kind Regards Team Watch.co.uk
21 Jul 2023
Verified review
Great Watch
Warranty should be two years instead of one year you gave
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Answer by watch.co.uk
21 Jul 2023
Good afternoon, Thank you for your review. We offer a two-year warranty on the watch, and one additional year as a service from us! So you have a total of three years warranty! Enjoy your purchase :) Regards, Watch.co.uk
4 Oct 2023
Verified review
Prompt and accurate service.
Expensive for a watch strap.
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Answer by watch.co.uk
5 Oct 2023
Good afternoon,
Thank you for your positive review!
Nice to read that the order is to your satisfaction.
Enjoy your purchase.
Kind Regards, Team Watch.co.uk
14 Jun 2023
Verified review
Easy to order, prompt and efficient service and delivery.
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Answer by watch.co.uk
14 Jun 2023
Thank you for your positive review! :)
We hope you will enjoy your purchase!
Regards,
Team Watch.co.uk
Delivery was very slow, 3 days after predicted date.
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Answer by watch.co.uk
9 Oct 2023
Good afternoon,
Thank you for your positive review,
Sorry to hear that the package arrived later than expected. We hope you will enjoy your order.
Kind Regards, Team Watch.co.uk
26 Dec 2023
Verified review
thought the shipping cost was a bit expensive
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Answer by watch.co.uk
28 Dec 2023
Thank you for your positive review!
Nice to hear that everything is to your liking. Enjoy your purchase!
Kind Regards,
Team Watch.co.uk
9 Aug 2023
Verified review
Easy to navigate the site and good product.
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Answer by watch.co.uk
10 Aug 2023
Thank you for the positive feedback on our website! We designed it with our customers in mind, and we're delighted that you find it user-friendly. We're here to make your shopping experience seamless and enjoyable! Kinds Regards, Team Watch.co.uk
17 Nov 2023
Verified review
Nice strap but delivery was painfully slow
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Answer by watch.co.uk
17 Nov 2023
Good day, Thank you for your positive review
Great to hear that you are enjoying the band. Apologies that delivery took longer than normal. If you have any further questions about this, we would like to hear from you.
Kind Regards, Team Watch.co.uk
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