watch.co.ukReviews

: 2,972ExcellentCertified

Details
Contact
Contact
Holland Watch Group B.V.
Willebrordusstraat 16
3037TR Rotterdam
Netherlands
Authorised representative
Dhr. M. Diephuis

Reviews for watch.co.uk

4.78/5.00
Excellent
How is the rating calculated?

1,300 reviews in the last 12 months

86 %
9 %
2 %
1 %
1 %
2,972 total reviews

What other customers say about their experience with watch.co.uk

Yesterday
Happy with watch strap perfect fit cant afault it
 Verified review|
4 days ago
Item, as described and delivered in good time. Thank you.
 Verified review|
 Answer by watch.co.uk
4 days ago
Dear sir, madam, Thank you for the positive review. We hope you enjoy your purchase. Kind regards, Service team Watch.co.uk
5 days ago
Easy to shop online fast delivery
 Verified review|
 Answer by watch.co.uk
4 days ago
Dear sir, madam, Thank you for the positive review. We hope you enjoy your purchase. Kind regards, Service team Watch.co.uk
6 days ago
Couldn’t track for some reason so I contacted customer services. The response was immediate, kind and reassuring, excellent. The watch strap is not as heavy duty as the original as we had hoped but the same as the last one which was ordered by the jeweller we purchased the watch from.
 Verified review|
 Answer by watch.co.uk
6 days ago
Dear sir, madam, Thank you for the positive review, specially your remark to our efficient customer service and quality items. We hope you enjoy your purchase. Kind regards, Service team Watch.co.uk
8 days ago
I was somewhat surprised to see the items were sent from Holland however the strap turned up the next day as promised
 Verified review|
 Answer by watch.co.uk
6 days ago
Dear sir, madam, Thank you for the positive review, specially your remark to our fast delivery service and quality products. We hope you enjoy your purchase. Kind regards, Service team Watch.co.uk
9 days ago
Thank you
 Verified review|
15 days ago
Fab
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16 days ago
So far watch strap as expectrd
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20 days ago
Product and service from company terrific and could not fault them. However, DHL not a good service. I changed my delivery online to tomorrow afternoon as my husband had an urgent hospital appt today. I had two text msgs this morning, one to say it was coming today and one tomorrow! Email today said it was being delivered tomorrow but it still arrived today! Not happy with DHL at all.
 Verified review|
 Answer by watch.co.uk
19 days ago
Dear sir, madam, We regret hearing this and we will of course contact DHL about the matter, but for now we are glad to hear you received your order. Should you have any further question, do not hesitate to contact us. Kind regards, Service team Watch.co.uk
21 days ago
I haven’t had my strap fitted yet although I ordered the tool to do this with but I cannot do it myself .The strap itself is exactly as described so I am very pleased with that
 Verified review|
 Answer by watch.co.uk
20 days ago
Dear sir, madam, Thank you for the positive review. We hope you enjoy your purchase. Kind regards, Service team Watch.co.uk
24 days ago
Watch strap you recommended as a substitute for the replacement to the original that was out of stock was considerably shorter and was just sufficient to fit round my wrist when fitted. Fortunately I have a slim wrist.
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 Answer by watch.co.uk
20 days ago
Dear sir, madam, We are glad to hear it worked out. For next time, the size of the strap should be on the website, so you can compare this to the size of your wrist. Kind regards, Service team Watch.co.uk
25 days ago
Brilliant tks
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 Answer by watch.co.uk
20 days ago
Dear sir, madam, Thank you for the compliment, we are always trying to improve our website and services, so we can help you even better in the future. Kind regards, Service team Watch.co.uk
1 month ago
Very good all round service. kept well informed of order progress.
 Verified review|
 Answer by watch.co.uk
25 days ago
Dear sir, madam, We always try to keep our prices competitive. And of course, we give with every product our services and company resources at your disposal. Kind regards, Service team Watch.co.uk
1 month ago
Easy purchase and a good tracking system made the purchase simple
 Verified review|
 Answer by watch.co.uk
25 days ago
Dear sir, madam, We do our utmost best to deliver all our package on time and provide the best possible service. Should you still have questions, please do not hesitate to contact us. Kind regards, Service team Watch.co.uk
1 month ago
Finding the watch strap you require was easy by using the serial code on the back of your watch. Alot of choices available. Easy to order, and tools also available to purchase if required. Delivery time, standard
 Verified review|
 Answer by watch.co.uk
20 days ago
Dear sir, madam, Thank you for the review. We hope you enjoy your purchase. Kind regards, Service team Watch.co.uk
1 month ago
Quick order to delivery
 Verified review|
 Answer by watch.co.uk
1 month ago
Good morning: Thank you very much for your increible feedback!!. Your Service Team Watch.co.uk !
1 month ago
Ordered replacement Swarovski watch strap which is no longer available form Swarovski on a Thursday, delivered the following Wed. Exactly as described. The reason for the 4 stars for delivery and customer service is that the tracking number did not work ! I was worried when I saw some bad reviews of this site but from my experience I would recommend them without hesitation.
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 Answer by watch.co.uk
1 month ago
Good morning: Thank you very much for your increible feedback to all our services. We really sorry about the delay on the update regarding the tracking information, sometimes this issue happen, but you can always email us, as you did, for getting the information. We hope to see you back soon!! Your Service Team Watch.co.uk !
1 month ago
Watch strap was as good as expected but cost of delivery was considered as expensive for just a small item.
 Verified review|
 Answer by watch.co.uk
1 month ago
Good morning: Thank you very much for your increible feedback to all our services, specially our fast delivery service!!. We hope to see you back soon in our website!! Your Service Team Watch.co.uk !
1 month ago
Nice
 Verified review|
 Answer by watch.co.uk
1 month ago
Good morning: Thank you very much for your increible feedback!!. Your Service Team Watch.co.uk !
2 months ago
Good product & delivery. Hard to ascertain from the website which of the 3 watch straps offered would be OK for my WENGER watch. Not that easy to fit as pins supplied were a shade overlong and had to use original pins !
 Verified review|
 Answer by watch.co.uk
2 months ago
Good morning: Thank you very much for your increible feedback to all our services!!. Please, be so very kind to let us know, if you get the right pins already, otherwise we will forward them to you for free today. We hope to see you back soon in our website!! Your Service Team Watch.co.uk !