watch.co.ukReviews

: 3,786ExcellentCertified

Details
Contact
Contact
Holland Watch Group B.V.
Willebrordusstraat 16
3037TR Rotterdam
Netherlands
Authorised representative
Dhr. M. Diephuis

Reviews for watch.co.uk

4.81/5.00
Excellent
How is the rating calculated?

1,389 reviews in the last 12 months

89 %
8 %
2 %
1 %
1 %
3,786 total reviews

What other customers say about their experience with watch.co.uk

(107)
5 days ago
Arrived next day as promised
 Verified review|
Answer by watch.co.uk
4 days ago
Dear sir, madam, Thank you for the positive review to all our services, specially to our fast delivery service. We hope you enjoy your purchase. Kind regards, Your Service team Watch.co.uk !
8 days ago
DHL is quite expensive! The website, goods, and service are very good. I will probably order other items and will definitely recommend your website to friends and family.
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11 days ago
Excellent service. Easy to find and order a new strap to fit my watch. Fast but expensive delivery.
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14 days ago
Quick and efficient service
 Verified review|
Answer by watch.co.uk
13 days ago
Dear sir, madam, Thank you for the positive review. We hope you enjoy your purchase. Kind regards, Your Service team Watch.co.uk !
21 days ago
Delivery was on time, excellent product.
 Verified review|
Answer by watch.co.uk
20 days ago
Dear sir, madam, Thank you for the positive review. We hope you enjoy your purchase. Kind regards, Your Service team Watch.co.uk !
22 days ago
The product good quality, delivery was very costly considering it was a small parcel not much bigger than a small envelope.
 Verified review|
Answer by watch.co.uk
21 days ago
Dear sir, madam, Thank you for the positive review to all our services, specially to our fast delivery service and quality product. We hope you enjoy your purchase. Kind regards, Your Service team Watch.co.uk !
23 days ago
Delivery was fine ,just a massive air journey from Holland to Germany to the U.K. for a watch strap,not particularly carbon neutral.
 Verified review|
Answer by watch.co.uk
22 days ago
Dear sir, madam, Thank you for the positive review to all our services, specially to our fast delivery service. We hope you enjoy your purchase. Kind regards, Your Service team Watch.co.uk !
1 month ago
Very quick delivery. Pleased with the product
 Verified review|
Answer by watch.co.uk
24 days ago
Dear sir, madam, Thank you for the positive review to all our services, specially to our fast delivery service and excellent customer service. We hope you enjoy your purchase. Kind regards, Your Service team Watch.co.uk !
1 month ago
Product was as described however I ordered a tool to help change the strap and it’s the wrong tool. Thought knowing what the order was they would at least send a tool that would work for my particular watch.
 Verified review|
Answer by watch.co.uk
1 month ago
Dear sir, madam, Thank you for your review. We will contact you via email to check the mistake and offer you a refund in case it is needed. We hope nevertheless, you enjoy your purchase. Kind regards, Your Service team Watch.co.uk !
1 month ago
Good product well described and value for money.. though the watch didn't come with the presentation cushion as depicted in the pictures on the website
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Answer by watch.co.uk
1 month ago
Dear sir, madam, Thank you for the positive review. We will check with our operations department the presentation of the product. We hope you enjoy your purchase. Kind regards, Your Service team Watch.co.uk !
1 month ago
Very short battery life and no booklet with users guide. As a senior citizen I find it difficult to follow instruction on small watch screen. Overall I,m happy with the watch but for the above mentioned. I went on Diesel site to get a copy of users manual. I was put on to a site offering to send a download for £1.94 0nly to find that you have to sign up for £29 per month for monthly upgrades.
 Verified review|
Answer by watch.co.uk
1 month ago
Dear sir, madam, Thank you for the positive review to all our services, specially to our fast delivery service and quality product delivered. We hope you enjoy your purchase. Kind regards, Your Service team Watch.co.uk !
1 month ago
Came quickly. Goods OK, packaging was a bit of torn old Xmas wrapping paper
 Verified review|
Answer by watch.co.uk
1 month ago
Dear sir, madam, Thank you for the positive review to all our services, specially to our fast delivery service. We would like to apologize, if the packing was a bit torn, many parcel are in trnasit now. We hope you enjoy your purchase. Kind regards, Your Service team Watch.co.uk !
1 month ago
The website is difficult to negotiate as it refuses to permit payment without a house number’. After several abortive attempts I was forced to accept the ludicrous advice, after I had phoned and been told that having a house name only was an English thing’, to designate it by the number 0 or it would not be accepted. Quite ludicrous.
 Verified review|
Answer by watch.co.uk
1 month ago
Dear sir, madam, Thank you for your review. Indeed, our website requested as mandatory, to provide a house number, in order to deliver properly all our parcels. In UK, this is sometimes not requested, reason why, we asked you to fill the delivery details with a 0. We hope you enjoy your purchase. Kind regards, Your Service team Watch.co.uk !
1 month ago
Really pleased that I was able to purchase item and have it delivered so quickly.
 Verified review|
Answer by watch.co.uk
1 month ago
Dear sir, madam, Thank you for the positive review. We hope you enjoy your purchase. Kind regards, Your Service team Watch.co.uk !
1 month ago
The strap supplied does not fit the watch. Either the holes are to far back or the shoulders are too thick to allow the holes on the watch and pins to match the holes. For the cost this is very disappointing.
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Answer by watch.co.uk
1 month ago
Dear sir, madam, Thank you for your review. We will contact you via email in order to solve the problem. Kind regards, Your Service team Watch.co.uk !
2 months ago
Great service
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Answer by watch.co.uk
1 month ago
Dear sir, madam, Thank you for the positive review. We hope you enjoy your purchase. Kind regards, Your Service team Watch.co.uk !
2 months ago
No issues
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Answer by watch.co.uk
2 months ago
Dear sir, madam, Thank you for the positive review. We hope you enjoy your purchase. Kind regards, Your Service team Watch.co.uk !
2 months ago
Goods not delivered upon day requested. Frustrating to wait for an extra day. I am happy with the chronograph I ordered as it ticked all the boxes.
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Answer by watch.co.uk
2 months ago
Dear sir, madam, Thank you for the positive review. Sorry for the one day extra delivery, we strive always, to make it possible!. We hope you enjoy your purchase. Kind regards, Your Service team Watch.co.uk !
2 months ago
They had the watch strap I required, but £51.00 for two pieces of silicon and no buckle in that price, at least Dick Turpin wore a mask LOL.
 Verified review|
Answer by watch.co.uk
2 months ago
Dear sir, madam, Thank you for the positive review. We will indeed try to improve our prices. Nevertheless, we hope you enjoy your purchase. Kind regards, Your Service team Watch.co.uk !
2 months ago
Watch is excellent but waited in all day for delivery and it didn’t come! Turned up the next day
 Verified review|
Answer by watch.co.uk
2 months ago
Dear sir, madam, Thank you for the positive review. We hope you enjoy your purchase. Kind regards, Your Service team Watch.co.uk !