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Top positive review
19 Aug 2023
Verified review
Extremely pleased with the strap that I ordered from you. It is a genuine, high quality exact replacement for the original. My watch now looks and feels like it was the first day I bought it. Your initial communications were very good confirming order and being dispatched on the same day. You then notified me that it was with Customs soon afterwards. However, it was over a week later before I heard anything, the delivery agent in the UK confirming that they had received it. Their delivery process was communicated frequently and delivered on time. I was becoming concerned during the long gap that occurred. I feel that if I had been advised that the Customs to UK delivery agent could take 7 - 10 days my concerns would have been avoided. That being said, I would have no problem ordering from Watch.co.uk again and highly recommended them to others wanting excellent products.
Hi,
Can you please help me with any information regarding my order from watch.co.uk?
I received an item (watch) returned it but it seems to get stuck somewhere between me and seller.
Return sent over a month ago with shipping/tracking number LO208212284GB
When contacted PayPal they couldn't do anything because apparently watch.co.uk can't issue refund after certain time has passed (disregarding fact that item was stuck with haulier for over a month) and at this moment in time I have neither watch nor money.
The spring bars I bought along with the watch strap didn't work well, so I used the old ones which were still in good shape. The strap itself and the tool for fitting the bars are fine.
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Answer by watch.co.uk
11 Dec 2023
Good afternoon,
Thank you for your great review!
Please, feel free to contact us at info@watch.co.uk in case you need further help with your order!
We stay at your disposal in case of any further question.
Kind regards,
Team Watch.co.uk
24 Sept 2023
Verified review
The watch strap is great, I wanted the exact one to replace the original, but it’s not yet fitted as the tool I bought with it broke when I had to remove some links to make smaller .
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Answer by watch.co.uk
25 Sept 2023
Thank you for your feedback!
We are sorry to hear about the inconvenience with the tool; we will contact you by email to offer you a solution! :)
Kind Regards,
Team Watch.co.uk
29 Aug 2023
Verified review
Good service but I was unaware that the watch straps were being sent from outside England. I returned one watch strap and had to pay the postage to Europe, rather disappointing.
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Answer by watch.co.uk
29 Aug 2023
Good afternoon, thank you for the review and the useful feedback! :)
Kind regards,
Team Watch.co.uk
2 Aug 2023
Verified review
The watch strap I ordered was exactly what I wanted, a replica of a strap I originally had on the watch. The only criticism I would place is that it took quite a while to arrive.
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Answer by watch.co.uk
3 Aug 2023
Good afternoon, Thank you for the positive feedback. We hope you enjoy your purchase. Greetings, Service team Watch.co.uk
2 Nov 2023
Verified review
Your web site enabled me to select the correct replacement strap. The price was high but cheaper than buying a new watch. Your delivery was poor, too long and too expensive.
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Answer by watch.co.uk
2 Nov 2023
Great to hear that you were able to use our website to find a replacement strap.
We hope you will enjoy this watch strap for a long time.
Kind Regards, Team Watch.co.uk
10 Aug 2023
Verified review
Clear product info
I bought two replacement watch straps for my watch. The website was clear about the product description and match with my watch and the strap fitted easily.
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Answer by watch.co.uk
10 Aug 2023
Glad to hear that everything is to your liking!
Enjoy your purchase
Regards, Watch.co.uk
20 Dec 2023
Verified review
Okay but took a while to come and when it did the paperwork showed that the watch had been sold by a company in Holland. What’s with the UK internet domain?
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26 Nov 2023
Verified review
Great Swatch Straps
Great choice of Swatch straps which are very hard to get.
I only dropped a * because I thought they were in the UK because of their name ending .co.uk
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Answer by watch.co.uk
27 Nov 2023
Good day,
Thank you for your positive review! Great to hear that you were able to find the products with us. Kind Regards, Team Watch.co.uk
7 Nov 2023
Verified review
Quick delivery. Well packaged. The pins ordered with watch strap (supposedly correct for my watch) don't fit but refitted original pins.
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Answer by watch.co.uk
9 Nov 2023
Thank you for your nice review and for the useful feedback!
Kind Regards,
Team Watch.co.uk
27 Dec 2023
Verified review
Item good, but delivery took longer than expected.
I liked that the item was as advertised. The thing you could do better is shorten the length of time to deliver, it took 8 days.
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Answer by watch.co.uk
28 Dec 2023
Thank you for your positive review and feedback! Greetings, Team Watch.co.uk
21 Jul 2023
Verified review
Genuine strap at a good price
Supplied a difficult to find genuine Victorinox watch strap at a very reasonable price.
Delivery could have been a bit quicker.
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Answer by watch.co.uk
21 Jul 2023
Good afternoon, Thank you for your review. We are happy to hear that you were able to find the matching watch strap for your watch with us! We offer two different shipping options, DHL Express is the fastest. We hope you enjoy your purchase and hope to see you again! Regards, Team Watch.co.uk
28 Jul 2023
Verified review
Product as expected
Item arrived and is as described but communication about delivery was not great. Also use Evri to deliver which is not ideal.
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Answer by watch.co.uk
31 Jul 2023
Thank you very much for your review and for the useful feedback!
We hope to see you again and exceed your expectations!
Kind regards,
Team Watch.co.uk
6 Nov 2023
Verified review
Product good - delivery not so much
Product is decent as as described, however the delivery took ages and the communication on where it as not the best.
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Answer by watch.co.uk
7 Nov 2023
Good afternoon,
Thank you for your positive review.
Great to hear that you like the product! Sorry to hear that the item took longer to arrive than expected. If you have any questions about this, please let us know.
Kind Regards, Team Watch.co.uk
29 Oct 2023
Verified review
Delivered parts in good condition . Delivery was longer than expected but delay however was highlighted in email.
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Answer by watch.co.uk
30 Oct 2023
Good day, Thank you for your review.
We apologize that the package took longer to arrive than expected. If you have any further questions about this, please feel free to contact us. Kind Regards, Team Watch.co.uk
27 Aug 2023
Verified review
Purchase very efficient, good watch. Only criticism is there should be more info on a difficult strap mechanism.
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Answer by watch.co.uk
28 Aug 2023
Good afternoon,
Thank you for your positive review!
Enjoy your purchase, if you have any further questions please let us know.
Regards, Team Watch.co.uk
1 Oct 2023
Verified review
good service.The product that I wanted was out of stock, but they kept me well informed as to it's availability.
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Answer by watch.co.uk
2 Oct 2023
Good afternoon,
Thank you for your positieve review!
We hope you will enjoy your purchase, and to see you next time.
Kind Regards, Team Watch.co.uk
24 Jul 2023
Verified review
The delivery was posted to the wrong address & had to go round & ask neighbour if they had the delivery
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Answer by watch.co.uk
25 Jul 2023
Good afternoon Paul, thank you for your review!
Sorry to hear that, I see that we have shipped the package to the address provided at the moment you finalized the order: we apologize in name of the courier if something went wrong on their side.
We hope to see you again to provide a smoother experience! :)
Team Watch.co.uk.
2 Aug 2023
Verified review
Got exactly what I wanted
A quicker turnover would be my only suggestion, but not a complaint.
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Answer by watch.co.uk
3 Aug 2023
Good afternoon, Thank you for your review. We apologize that the package arrived later than expected. We hope you enjoy your purchase and hope to see you again soon. Kind Regards Team Watch.co.uk
8 Oct 2023
Verified review
Good Quality
Good quality but I wanted curved straps with no gap in between dial and strap ! It has gap!
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Answer by watch.co.uk
9 Oct 2023
Good afternoon,
Thank you for your review.
If you need any help with finding the right strap, please let us know!
Kind Regards, Team Watch.co.uk
21 Jul 2023
Verified review
Pleased with the watch. Delivery took longer than anticipated but I was updated regularly.
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Answer by watch.co.uk
21 Jul 2023
Good afternoon, Thank you for your review. We apologize that the package took longer than expected. We hope you enjoy your order and we hope to see you again soon! Regards, Team Watch.co.uk
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