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Big Bertha Original
Reviews:

616 reviews in the last 12 months5,783 total reviews  

4.10
Good

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Most relevant positive review

2 Nov 2023
 Verified review
I love my beanbag but was very disappointed at needing to fill it myself from the bag of beans. I expected to open the box and have something I could sit on straight away. I was also disappointed at the assumption that I live with someone, or have someone I can ask to help me with the task, as the instructions advise against tackling the task alone. When friends come to visit I don't ask them to work. It's a good thing this is a type of seat, because after several hours spent filling it, I really needed to sit down! You gave some reasons why it's done this way, but I would rather have paid extra and had it pre-filled. You could offer this as an option.

Most relevant negative review

11 Dec 2023
 Verified review
Upon delivery, the box was left outside our 2nd floor flat. With a trail of polystyrene balls all the way through our block. The fact that this is self assembly is hidden in the features section of the product and I feel this should be highlighted more clearly on the page. The bag for our polystyrene balls was broken upon arrival and once we had put all the balls inside the beanbag, I don’t feel there is enough to fill it. So I don’t know how many had fallen out in transit, but I could count more than 100 on the trail up to our flat. I feel mislead when purchasing this. It’s a messy job and not clearly stated that it self assembly. I really hope our niece likes this and it’s worth the aggravation of putting together and apologising to our neighbours for the mess caused by its delivery. I would love to know how that bag of beans is supposed to fill the entire bean bag. It’s saggy. See pics.
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Reviews for Big Bertha Original

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3 Feb 2024
 Verified review
Great service and delivery, I didn’t realise the beans came separately to the bags!
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Answer by Big Bertha Original
9 Feb 2024
Thank you for your review :)
27 Dec 2023
 Verified review
There aren’t enough beans - the sofa looks really limp and not like the photograph
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Answer by Big Bertha Original
29 Dec 2023
Apologies for the issue with the filling, I can see you contacted Customer Service about this issue, waiting for your reply to sort out the issue as soon as possible.
17 Jun 2024
 Verified review
Very comfortable. Would have loved the polystyrene balls in the bags though.
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Answer by Big Bertha Original
21 Jun 2024
Thank you for your feedback! We hope you enjoy it !
29 Dec 2023
 Verified review
Good soft material, however having to fill the beanbag is a bit of a pain.
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Answer by Big Bertha Original
29 Dec 2023
Thank you for your feedback. Apologies for the issue with the filling, if you need further assistance, please email sales@bigberthaoriginal.com
26 Jan 2024
 Verified review
Item looks good but was expecting a beanbag nit a kit to do it yourself.
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Answer by Big Bertha Original
26 Jan 2024
Thank you for your review! Let us know if you need further assistance
23 Mar 2024
 Verified review
Good quality and design but felt it need a little bit mmore stuffing
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Answer by Big Bertha Original
12 Apr 2024
Our customer service has contacted you to help with the issue. Thank you!
26 Dec 2023
 Verified review
Pre fill the sofas 😂 we had a disaster Xmas eve trying to fill ours
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Answer by Big Bertha Original
29 Dec 2023
Thank you for your review ⭐! Apologies for the issue with filling process, email sales@bigberrthaoriginal.com if you need further assistance.
30 Mar 2024
 Verified review
Love the beanbag, however it's an absolute pain having to fill it!
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Answer by Big Bertha Original
15 Apr 2024
Sorry to hear this, we hope this does not prevent you from enjoying your beanbag! Thanks
CS
carola s.
uckfield
25 Mar 2024
 Verified review
Don’t think we realised you had to fill the bean bag itself.
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Answer by Big Bertha Original
12 Apr 2024
Thank you for your feedback, we hope you enjoy it!
18 Jan 2024
 Verified review
Good bean bag maybe needed more beans to fill.it a bit more
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Answer by Big Bertha Original
19 Jan 2024
Thank you for your review. Please email sales@bigberthaoriginal.com with a photo of the item and they will be able to help you with this.
30 Jun 2024
 Verified review
Disappointed with the quality and not good value for money.
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Answer by Big Bertha Original
19 Jul 2024
Customer Service has contacted you, let us know if you need further assistance.
16 Jun 2024
 Verified review
Wasnt as big as I thought and abit low to the ground
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Answer by Big Bertha Original
21 Jun 2024
Thank you for your feedback.
18 Feb 2024
 Verified review
Part of order ripped. Not enough beans to fill it.
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Answer by Big Bertha Original
22 Feb 2024
We are sorry to hear this, please send a photo of your item to sales@bigberthaoriginal.com and they will be able to help with the issue.
9 May 2024
 Verified review
Quick delivery. Made in the UK Quality of product
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Answer by Big Bertha Original
23 May 2024
Thank you for your review :) !
11 Jan 2024
 Verified review
The bag is not large enough for my needs
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Answer by Big Bertha Original
12 Jan 2024
We are sorry to hear the item is not as expected. Please email sales@bigberthoriginal.com and they will be able to check your options.
10 Apr 2024
 Verified review
Delivered promptly in good packaging
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Answer by Big Bertha Original
15 Apr 2024
Thank you for your review !
18 Dec 2023
 Verified review
My order arrived early great service
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Answer by Big Bertha Original
20 Dec 2023
Thank you for your review!
1 Oct 2024
 Verified review
I’d say overpriced for the quality
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Answer by Big Bertha Original
15 Oct 2024
Customer Service has emailed you regarding your review a couple of weeks ago but still no reply from you. Let us know if you need further assistance.
5 Jun 2024
 Verified review
send the right quantity of filling.
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Answer by Big Bertha Original
11 Jun 2024
Thank you for your feedback and contacting our customer service, this has been arranged for you.
26 May 2024
 Verified review
Okay but expensive for what it is
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Answer by Big Bertha Original
10 Jun 2024
Thank you for your review.