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Most relevant positive review
2 Nov 2023
Verified review
I love my beanbag but was very disappointed at needing to fill it myself from the bag of beans. I expected to open the box and have something I could sit on straight away. I was also disappointed at the assumption that I live with someone, or have someone I can ask to help me with the task, as the instructions advise against tackling the task alone. When friends come to visit I don't ask them to work. It's a good thing this is a type of seat, because after several hours spent filling it, I really needed to sit down! You gave some reasons why it's done this way, but I would rather have paid extra and had it pre-filled. You could offer this as an option.
Upon delivery, the box was left outside our 2nd floor flat. With a trail of polystyrene balls all the way through our block. The fact that this is self assembly is hidden in the features section of the product and I feel this should be highlighted more clearly on the page. The bag for our polystyrene balls was broken upon arrival and once we had put all the balls inside the beanbag, I don’t feel there is enough to fill it. So I don’t know how many had fallen out in transit, but I could count more than 100 on the trail up to our flat. I feel mislead when purchasing this. It’s a messy job and not clearly stated that it self assembly. I really hope our niece likes this and it’s worth the aggravation of putting together and apologising to our neighbours for the mess caused by its delivery. I would love to know how that bag of beans is supposed to fill the entire bean bag. It’s saggy. See pics.
Great service and delivery, I didn’t realise the beans came separately to the bags!
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Answer by Big Bertha Original
9 Feb 2024
Thank you for your review :)
27 Dec 2023
Verified review
There aren’t enough beans - the sofa looks really limp and not like the photograph
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Answer by Big Bertha Original
29 Dec 2023
Apologies for the issue with the filling, I can see you contacted Customer Service about this issue, waiting for your reply to sort out the issue as soon as possible.
17 Jun 2024
Verified review
Very comfortable. Would have loved the polystyrene balls in the bags though.
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Answer by Big Bertha Original
21 Jun 2024
Thank you for your feedback! We hope you enjoy it !
29 Dec 2023
Verified review
Good soft material, however having to fill the beanbag is a bit of a pain.
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Answer by Big Bertha Original
29 Dec 2023
Thank you for your feedback. Apologies for the issue with the filling, if you need further assistance, please email sales@bigberthaoriginal.com
26 Jan 2024
Verified review
Item looks good but was expecting a beanbag nit a kit to do it yourself.
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Answer by Big Bertha Original
26 Jan 2024
Thank you for your review! Let us know if you need further assistance
23 Mar 2024
Verified review
Good quality and design but felt it need a little bit mmore stuffing
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Answer by Big Bertha Original
12 Apr 2024
Our customer service has contacted you to help with the issue. Thank you!
26 Dec 2023
Verified review
Pre fill the sofas 😂 we had a disaster Xmas eve trying to fill ours
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Answer by Big Bertha Original
29 Dec 2023
Thank you for your review ⭐! Apologies for the issue with filling process, email sales@bigberrthaoriginal.com if you need further assistance.
30 Mar 2024
Verified review
Love the beanbag, however it's an absolute pain having to fill it!
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Answer by Big Bertha Original
15 Apr 2024
Sorry to hear this, we hope this does not prevent you from enjoying your beanbag! Thanks