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Most relevant positive review
2 Nov 2023
Verified review
I love my beanbag but was very disappointed at needing to fill it myself from the bag of beans. I expected to open the box and have something I could sit on straight away. I was also disappointed at the assumption that I live with someone, or have someone I can ask to help me with the task, as the instructions advise against tackling the task alone. When friends come to visit I don't ask them to work. It's a good thing this is a type of seat, because after several hours spent filling it, I really needed to sit down! You gave some reasons why it's done this way, but I would rather have paid extra and had it pre-filled. You could offer this as an option.
Upon delivery, the box was left outside our 2nd floor flat. With a trail of polystyrene balls all the way through our block. The fact that this is self assembly is hidden in the features section of the product and I feel this should be highlighted more clearly on the page. The bag for our polystyrene balls was broken upon arrival and once we had put all the balls inside the beanbag, I don’t feel there is enough to fill it. So I don’t know how many had fallen out in transit, but I could count more than 100 on the trail up to our flat. I feel mislead when purchasing this. It’s a messy job and not clearly stated that it self assembly. I really hope our niece likes this and it’s worth the aggravation of putting together and apologising to our neighbours for the mess caused by its delivery. I would love to know how that bag of beans is supposed to fill the entire bean bag. It’s saggy. See pics.
We might have overlooked the fine print on this bean bag, but it's got several major downsides that took us by surprise. First off, you're basically handed a DIY project when you open the box - one bag with the seat material and another filled with beans. I was honestly floored by how hands-off this product arrived. I hope this company don't sell duvets or pillows, or you'll have to stuff it with the feathers yourself!
Now, let me tell you about the ordeal of getting those pesky beans into the bag. It's like trying to herd a bunch of cats! The instructions make it seem like a breeze, but trust me, it's far from it. The bean bag's filling bag has this ginormous opening, and there's no way to funnel those little polystyrene beans in properly, so they just scatter everywhere. It took my wife and me hours to round them all up, not to mention the fact that they're toxic if consumed, so you have to find all the strays of which there were many. Despite our best vacuuming efforts, our son managed to find one stray and of course, tried to eat it, fortunately we got it out of his mouth before anything bad happened.
After what felt like an eternity, we finally filled up the bag and zipped it shut, squeezing out as much air as humanly possible (as per the instructions). But here's the kicker - it ended up looking more like a lumpy mound than a comfy seat. Our son, eager to give it a try, hopped on and promptly rolled right off. We tried every trick we could to mold it into a proper seat, but it was obviously overfilled. There were no instructions on how much to add or remove, that we could see.
Now, we're faced with the task of unzipping it and taking out some beans in the hope we can salvage it as a usable seat for our little one. Honestly, this whole experience has been a bit of a nightmare. We're seriously contemplating returning it, and maybe we should.
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Answer by Big Bertha Original
29 Dec 2023
We are sorry you feel this way and that the filling process was not easy this time.
If you require further assistance, please send a photo of your item to sales@bigberthaorignal.com and they will be able to check the options for your order.
22 Dec 2023
Verified review
FAKE SALES.
WARNING FAKE SALES.
Bigberthaoriginal Puts on a sale for Black Friday but the price was exactly the same as the rest of the year with a fake slashed price. Along with a Timer to pressure you to rush buy.
Follows on with Christmas sale immediately with another timer, once again, same price as rest of the year with a FAKE slashed price. This company has never retailed the product at the slashed price. I have been observing the product for over two years on their website.
Won’t be surprised if this continues into the new year ‘sales’.
Don’t buy from these people it’s a scam, they’re committing retail fraud, tricking consumers which is incredibly dishonest and poor. Reportable behaviour.
Don’t support ‘big Bertha original’s fake sale tactics.
Support lounge pug by buying from Amazon.
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Answer by Big Bertha Original
29 Dec 2023
We are sorry to hear you feel this way, depending on the sale, this applies to certain products not the whole Eshop.
Unfortunately, there are many factors that go into the price of an item, from the cost of taxes, cost of distribution, shipping, advertising and more and not all the items can be on sale.