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wiltonwholefoods.com
Reviews:

4,530 reviews in the last 12 months21,018 total reviews  

4.97
Excellent

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Top positive review

8 Sept 2023
 Verified review
Dear Dan, I hope this letter finds you well. I wanted to take a moment to express my gratitude for the exceptional service you have provided me in supplying Ferns Hot Curry Paste through Wilton Wholefoods. Having previously experienced the deliciousness of Ferns Hot Curry Paste, I was delighted to find a reliable source through Wilton Wholefoods. The product itself is of outstanding quality, delivering the perfect blend of flavors that I have come to expect and enjoy. What truly sets Wilton Wholefoods apart, however, is the level of service you provide. From start to finish, my experience has been nothing short of excellent. Not only is your pricing extremely competitive, but the attention to detail in the packaging of the product is impressive. The care taken to ensure the items arrive in perfect condition is evident, and I appreciate the professional manner in which the package was prepared. Moreover, I was pleasantly surprised by the prompt delivery of the product. Timeliness is crucial when it comes to receiving perishable goods, and Wilton Wholefoods certainly exceeded my expectations in this regard. Based on my positive experience, I want to assure you that I will not hesitate to use Wilton Wholefoods again in the future. Your commitment to quality, affordability, and excellent service is commendable, and I am confident that anyone who chooses to do business with your company will be more than satisfied. Thank you once again, Dan, for your outstanding service. I greatly appreciate your dedication and the contributions you make to ensuring customer satisfaction. Keep up the impeccable work! Best regards,

Top negative review

14 Jun 2023
 Verified review
ordered online, order cancelled as order was out of stock, but happened two days later by which time it was too late to order a replacement elsewhere. Very poor Edit: in response to reply, I was told the item was out of stock so told I could wait until it came back into stock or cancel. I cancelled and bought on amazon instead. I think this is a perfectly fair review considerin the inconvenience
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Reviews for wiltonwholefoods.com

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23 Mar 2024
 Verified review

Efficient prompt service and good quality produce

Efficient prompt service, very good quality produce in comparison to many supermarkets and more economical to bulk buy.
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Answer by wiltonwholefoods.com
25 Mar 2024
Thank you for your review!
12 days ago
 Verified review
Amazing range of products, many below supermarket price. And the option to order bigger quantities means less plastic.
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Answer by wiltonwholefoods.com
11 days ago
Thank you for your review :)
20 Mar 2024
 Verified review
Great service and fast delivery at last somewhere to purchase ground rice which has disappeared from the supermarkets!
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Answer by wiltonwholefoods.com
20 Mar 2024
Thank you for your review :)
5 days ago
 Verified review

No problem with the goods at all but slow to send them out.

No problem with the goods at all - will definitely use them again. BUT, they were a bit slow getting them despatched.
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Answer by wiltonwholefoods.com
4 days ago
Thank you for your review Sorry you weren't happy with the despatch speed. At certain times of the year (the Easter bank holiday weekend being one of them) we have extended delivery times. This is due to us exceeding the volume that the courier companies can take from us! We've gone to great lengths to keep customers informed about delays in the system; we alert customers about this with the banner at the top of the website, again on the checkout page and finally on the order confirmation. I can see from the order details that your expected delivery date was between 10th and 16th April and your parcel was delivered on the 11th. I'm hoping that we can improve the despatch/delivery performance in time for the next bank holiday weekend. Fingers crossed!
5 Apr 2024
 Verified review

Good quality, well packed and delivered quickly

Items all received well packed and very quickly. I’m very happy with the usual good quality of everything I ordered.
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Answer by wiltonwholefoods.com
5 Apr 2024
Thank you for your review :)
25 Mar 2024
 Verified review

First purchase.

My first purchase from Wilton Wholefoods was all good. Good price. Excellent communications via email. Fast delivery.
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Answer by wiltonwholefoods.com
25 Mar 2024
Thank you for your review :)
2 days ago
 Verified review
Great quality and affordable price. Never disappointed fast delivery and great costumer service. I highly recommend.
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4 days ago
 Verified review
I only wish you had an even wider variety i.e. dried parsley and oregano. Otherwise I am delighted and will return.
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PS
4 Apr 2024
 Verified review

Reliable - not disappointed

Customer Services, ordering, transport and delivery went smoothly for a product I have not been disappointed with.
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Answer by wiltonwholefoods.com
5 Apr 2024
Thank you for your review :)
10 days ago
 Verified review

Excellent all round

Hassle free ordering, amazingly quick delivery, good quality produce at very reasonable prices. Highly recommend!
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Answer by wiltonwholefoods.com
10 days ago
Thank you for your review and feedback!
4 Apr 2024
 Verified review
Secure packaging, neatly packed. Arrived promptly, quality of goods excellent. Very pleased with my first order.
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Answer by wiltonwholefoods.com
5 Apr 2024
Thank you for your review!
10 days ago
 Verified review
I couldn't find anything to better Wilton Foods, in particular i loved the fair prices. a very happy customer.
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Answer by wiltonwholefoods.com
9 days ago
Thank you for your review :)
24 Mar 2024
 Verified review
As always ordering was easy and delivery of the product was rapid. Just what is wanted from an online retailer!
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Answer by wiltonwholefoods.com
25 Mar 2024
Thank you for your review :)
6 days ago
 Verified review

Satisfied, regular customer

Amazing food, good prices and timely, free delivery (despite saying it might be a week late due to busyness)
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Answer by wiltonwholefoods.com
4 days ago
Thank you for your review. We always try to get orders out sooner than promised!
JC
Jon C.
Dolgellau
12 days ago
 Verified review

You have always been great..I keep coming back

You have always been great and I keep on coming back..... that must be a great indicator of a good company!
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Answer by wiltonwholefoods.com
11 days ago
Thank you for your review and comments :)
12 days ago
 Verified review

Top quality product

Top quality oat bran at a very competitive price. Ideal for breakfasts and a wide range of cooking/baking.
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Answer by wiltonwholefoods.com
11 days ago
Thank you for your review :)
3 Apr 2024
 Verified review
Great online service. Products as described and packed securely. Arrived within good time. Highly recommend.
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Answer by wiltonwholefoods.com
3 Apr 2024
Thank you for your review!
10 days ago
 Verified review

Excellent product and delivery!

Have always been very impressed with the quality of your product together with keeping delivery statements.
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Answer by wiltonwholefoods.com
10 days ago
Thank you for your review and feedback :)
2 Apr 2024
 Verified review

Great Service

Great Comms, quick service and good delivery. The product is great too. We will use Wilton Wholefood again.
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Answer by wiltonwholefoods.com
3 Apr 2024
Thank you for your review!
3 days ago
 Verified review
Tip-top product delivered shall we say to the minute almost. No problem in using Wilton whole foods again.
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