Back in 2007 my first venture into astronomy was at Telescope House, I walked in, had a great talk to the guys and spent over 5k. Even ordering over the phone was a pleasure. But since they moved premises it's not the same, infact my recent online purchase wasn't great, waiting to be invoiced to pay by bank transfer, then 2-3 weeks delivery for small accessories? Online shop is poor, not a lot of quality telescopes or choice. If you want to survive in this market you need to do better!
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