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Top positive review
7 days ago
Verified review
It's very difficult to find Sebastian products online, so I was glad to discover My Hair & Beauty, who actually had the products in stock. Everything was fine from the locating the items on the website to the ordering process, but it was when I received the goods that I was a little disappointed. The three items had just been put into a cardboard box, with no packing material to prevent them moving, and they had rattled around during transit so that when I received the parcel, I found the shampoo bottle had opened and everything was coated shampoo. The bottle has one of the press down type of openings so it had obviously pressed against one of the other items and popped it open. A little bit of crumpled paper or bubble-wrap would have prevented this.
I ordered 4 items, 2 each of 2 products. One of the products was fine, but the other was out of date dead stock sold at full price. I am a make up artist and know my stuff when it comes to the beauty industry. This product had a packaging update over 2 years ago. The items were sold in the old packaging and when I checked the stock number on the boxes, they're over a year out of date. Really annoying and no way to do business. Shame on you. Lesson learned, I won't purchase from here again, and I'll make sure to let everyone know. Totally unacceptable.
This product arrived well on time and was suitably wrapped to avoid leakage. I was delighted to find a stockist online as this product has vanished from the shops.
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23 Feb 2024
Verified review
Price and delivery was fine howNeeded…
Price and delivery was fine however Needed to change my order and got no response to message and cannot get hold of anyone with phone number given on website.
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21 Feb 2024
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Tracking was accurate. Item exploded in box, losing a significant amount of product.
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9 Mar 2024
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Delivery abit slow, but products as requested
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4 Mar 2024
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I haven't tried yet.
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28 Feb 2024
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Delivery was prompt.
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12 Mar 2024
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5 Mar 2024
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3 Mar 2024
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No item and no communication
Still haven't received my item after 9 days... no communication received either, no updates to order status and no warning of delay in shipping.
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24 Feb 2024
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Packaging item was shipped in was completely inadequate, which left to the item received being damaged
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18 Feb 2024
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The makeup seemed fake the black opal seems cheap and fake the La pro is real tho
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11 Mar 2024
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Hair dye was opened and used and split
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15 Mar 2024
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Item I received wasn’t what I ordered
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9 Mar 2024
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Order has not arrived.
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10 Feb 2024
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Good product, took a long time to process order and delivery but at least communication was good
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23 Jan 2024
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Colour me beautiful love it
Excellent so far I’m happy
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28 Jan 2024
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6 Feb 2024
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I received all parcel damaged and not any refound been ask to return a the damaged box what i ll do as soon as i get the label from them
Been 3 days what i keep the damaged box with developer liking in my house what is annoying
Verry poor service never order from them againe
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31 Jan 2024
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The Colour Goddess shampoo was shown on the website with a plunger top, but came without one, and I had no reply when I emailed MyHairandBeauty.
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14 Feb 2024
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Items weren’t in stock, 5-7 day refund not received yet, will not order again awful company
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