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myhairandbeauty.co.uk
Reviews:

565 reviews in the last 12 months2,865 total reviews  

4.64
Excellent
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Top positive review

10 Dec 2023
 Verified review
The ordering process was very straight forward, accessing processing/shipping info was very easy as well, and on delivery all items were sealed very well to avoid any spillage during transit (I’ve had issues with this in the past with other stores). Lastly multiple payment options available as well which is a bonus. Overall really happy with My Hair & Beauty and will definitely be ordering again!

Top negative review

17 Dec 2023
 Verified review
I ordered 4 items, 2 each of 2 products. One of the products was fine, but the other was out of date dead stock sold at full price. I am a make up artist and know my stuff when it comes to the beauty industry. This product had a packaging update over 2 years ago. The items were sold in the old packaging and when I checked the stock number on the boxes, they're over a year out of date. Really annoying and no way to do business. Shame on you. Lesson learned, I won't purchase from here again, and I'll make sure to let everyone know. Totally unacceptable.
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Reviews for myhairandbeauty.co.uk

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10 Apr 2024
 Verified review
Really poor experience. Ordered and paid for next day delivery. Parcel damaged in transit. Called to see if they would resend and was told I had to email them and then wait for the investigation to complete before a refund or goods to be re sent could be actioned. Emailed them and got a reply the following day asking if I would like a replacement and they will action it. I replied saying I would and that I assumed the delivery charges would be refunded since the order would not be delivered till at least 5 days after the initial delivery. No reply to that email but received one the following day saying a full refund has been actioned. Emailed them back explaining I did not ask for it then was told not all items are in stock which is a total LIE as still available to buy online.
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3 days ago
 Verified review

I'm still waiting for my items, Disappointed

I'm still waiting for my items, after website states 3 days. this has come and went long time, no response after sending an email. I would not order from this website Very disappointed i want a refund
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6 days ago
 Verified review
As I didn’t receive my product ie Bay Rum scalp treatment I cannot comment, needless to say after paying for it I’m not a happy person
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4 days ago
 Verified review
It’s been more then a week now and I still haven’t received my delivery. Utterly disappointed
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1 Apr 2024
 Verified review
Still havnt got my parcel, should of been delivered sat and now its mon and still waiting
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6 Apr 2024
 Verified review
Still not received my order
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29 Mar 2024
 Verified review
Only delivered 6 out of 8
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28 Mar 2024
 Verified review
Still not recieved
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3 Mar 2024
 Verified review

No item and no communication

Still haven't received my item after 9 days... no communication received either, no updates to order status and no warning of delay in shipping.
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11 Mar 2024
 Verified review
Hair dye was opened and used and split
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15 Mar 2024
 Verified review
Item I received wasn’t what I ordered
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9 Mar 2024
 Verified review
Order has not arrived.
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6 Feb 2024
 Verified review
I received all parcel damaged and not any refound been ask to return a the damaged box what i ll do as soon as i get the label from them Been 3 days what i keep the damaged box with developer liking in my house what is annoying Verry poor service never order from them againe
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31 Jan 2024
 Verified review
The Colour Goddess shampoo was shown on the website with a plunger top, but came without one, and I had no reply when I emailed MyHairandBeauty.
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24 Feb 2024
 Verified review
Packaging item was shipped in was completely inadequate, which left to the item received being damaged
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14 Feb 2024
 Verified review
Items weren’t in stock, 5-7 day refund not received yet, will not order again awful company
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18 Feb 2024
 Verified review
The makeup seemed fake the black opal seems cheap and fake the La pro is real tho
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2 Feb 2024
 Verified review
Scam company never sent items and refuse to refund shocking customer service
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10 Jan 2024
 Verified review
I didn’t receive my order yet!!! Its more than 2 weeks now!! Order no: 106868 Contact me please ASAP Jumanahalnajjar@icloud.com
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PF
Paul F.
Isle of Wight
15 Jan 2024
 Verified review
The website stated that we did not have to pay postage, but this was still added and our communication has gone unanswered.
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