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Top positive review
24 Jul 2023
Verified review
The despatch and delivery shipping times from Mecatechnic to my address in New Zealand was only 11 days for item. Which is excellent..
While there was a problem with being supplied a unit that was in a recall by CBE the maker of the product. I'm not sure why this wasn't picked as the recall was over 1 year ago. The Mecatechnic organisation provided an excellent communication and service to resolve the issue. This involved sending another item and arranging to have the orginal item picked up.
So often when things go wrong companies are often very poor in resolving the issue. Certainly Mecatechnic stands out to be very professional.. Well done.
I messaged about the item before I bought it to confirm it had all of the necessary whalebones to connect the roof interior to the car. I was told by your staff it did have these horizontal bars to install it, in your kit. It has arrived and it didn't include it. I have confirmation from your staff and an email specifically stating it does have these ribs/whalebones and they were not in my order. Not happy and nobody has contacted me back from customer service. 2 stars due to previously good correspondence, but now I doubt the honesty of the posts on this website. If it says, "includes whalebones", it doesn't.
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Reviews for MECATECHNIC GB
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20 Nov 2023
Verified review
Good price and arrived very quickly
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24 May 2023
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I was able to buy the desired part.
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20 Nov 2023
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Great company, very fast delivery.
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18 Nov 2023
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Nicely packaged. Smooth delivery.
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4 Nov 2023
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quick shipping
item as described
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11 Oct 2023
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Very big variety!! Great service.
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11 Jun 2023
Verified review
Very fast response
High quality.
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30 May 2023
Verified review
Be a little quicker with delivery
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Answer by MECATECHNIC GB
31 May 2023
Hello,
Thank you for your feedback. We are sorry the delivery was not as fast as you thought. Unfortunately, it also depends from customs too.
Sorry for this inconvenience
Best regards,
MECATECHNIC
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