FixPart.co.uk- Logo - reviews

FixPart.co.uk
Reviews:

3,829 reviews in the last 12 months6,401 total reviews  

4.47
Good

Trustmark
Valid

Includes Buyer Protection

Certified since: 5 Sept 2022
The Trustmark indicates trustworthy online retailers.
FixPart.co.uk fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

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Top positive review

11 Aug 2023
 Verified review
Hi I was very impressed with the speed of service and also the regular updates informing me of the status of my order. But the main thing that swung it for me was the fact that your were actually able to source and deliver the product where as another company has kept me waiting saying the product was out of stock, then saying it was out for delivery and then to follow up with sorry no the product is actually obsolete and not manufactured anymore - I got a full refund -but NB the price they were charging was almost double what you charged me.

Top negative review

2 Feb 2024
 Verified review
Because FixPart is a .co.uk website, I assumed any returns would be to a UK address, especially considering how prominently they advertise their green credentials. I had a shock when they instructed me to return the part to Italy. I sent the parcel back via Evri 4 weeks ago, but FixPart have since ignored all of my emails requesting an update on this return. I feel completely ripped off.
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Reviews for FixPart.co.uk

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Mary P.
Tenterden
5 days ago
 Verified review

Easy to order and the part fitted perfectly!!!

A good website where I easily identified the part. Easy to order and delivered the correct part safely. Delighted with my purchase!
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5 days ago
 Verified review
Fast service at a reasonable price.
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5 days ago
 Verified review

Perfect fit

Took a few days to arrive, but once here the part fitted and works perfectly.
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5 days ago
 Verified review
The right parts for an old washing machine. Great price and excellent delivery. Would recommend.
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5 days ago
 Verified review
Ordered three parts for our Siemens Coffee Bean Machine. Easy to use website - found the parts very easily. Parts arrived within a few days. Very good service. Definitely will use again.
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6 days ago
 Verified review

Bush washing machine door seal

Part arrived promptly. Just fitted it, seems to be a quality item, haven’t tested it yet but I see no reason why it wouldn’t do the job.
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6 days ago
 Verified review

Washing machine part

Can’t think of anything you could do better, the item was securely packaged, good delivery time, and my washing machine works a treat. Thank you
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6 days ago
 Verified review
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6 days ago
 Verified review
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7 days ago
 Verified review
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7 days ago
 Verified review

Exact replacement for my washing machine door frame.

Website helped me select correct spare part. Item delivered within stated timeframe and well packaged.
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7 days ago
 Verified review
I was delighted FixPart was able to source a part I had been hunting for for ages without success. It was found in France but FixPart had it delivered to me in no time at all! Now I can use my big ironing board again! Well done to you!
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7 days ago
 Verified review
Great service and delivery
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7 days ago
 Verified review
Extremely quick and part well wrapped
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7 days ago
 Verified review
Easy to order the part with assistance to make sure you receive the correct part
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7 days ago
 Verified review
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8 days ago
 Verified review
Quick delivery
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8 days ago
 Verified review

Samsung Freestyle 2 Projector Cradle Rrplacement

My Samsung Freestyle 2 projector fell from a cabinet and sustained damaged to the cradle. I attempted to bend the metal cradle back into shape but it remained compromised and as a result would tilt over when used a certain angles. I contacted Samsung spare parts but they responded to say they were unable to find the part. Several fruitless internet searches later and I was bracing myself for a £600-£800 outlay for a replacement projector, before I stumbled across fixpart.co.uk. I was a little sceptical as the cradle was advertised on fixpart.co.uk as a genuine Samsung part despite Samsung themselves being unable to source the part and I'd also read a small number of trust pilot reviews from customers claiming to have purchased parts which didn't arrive or took several weeks or months for delayed delivery. I decided to proceed with the order at risk, prepared to write off the £60 (£50 + VAT + reasonable £5.79 processing and delivery charge) order as seemed sensible vs. cost of a entirely new projector. I ordered from the UK at 7pm Friday evening of the May bank holiday weekend, I received an instant order confirmation email and tracking link, the part was dispatched that day and I took delivery of the part the following Tuesday afternoon via DPD (essentially next working day with Monday being bank holiday). The part was a genuine Samsung like for like replacement which took less than two minutes to fit, meaning the projector is fully functioning once more. I was able to track the parcel throughtout and yes, as consistent with other reviews, the parcel was processed from France, but that made no difference to my experience. Very happy with the order process, communication, tracking, delivery and quality of the part received. Price and delivery seemed pretty reasonable too, though the lack of alternatives sellers means there's no way of comparing the price. Overall would highly recommend from my experience.
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8 days ago
 Verified review
Very professional, quick delivery.
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9 days ago
 Verified review
Good service
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