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Top positive review
11 Aug 2023
Verified review
Hi
I was very impressed with the speed of service and also the regular updates informing me of the status of my order.
But the main thing that swung it for me was the fact that your were actually able to source and deliver the product where as another company has kept me waiting saying the product was out of stock, then saying it was out for delivery and then to follow up with sorry no the product is actually obsolete and not manufactured anymore - I got a full refund -but NB the price they were charging was almost double what you charged me.
Unfortunately I needed a part for my tumble drier and FIXPART advertised it as 'in stock' for immediate dispatch with a 1-2 working day delivery period. Once I ordered it and paid for it I got an email from a French courier saying that the item was being prepared for delivery. I contacted the FIXPART and was advised that the part was not in stock in the UK and was dispatched from a warehouse in Europe. I have been following the tracking, and the item has been (and still is) sitting in a depot in England for the past few days, labelled now as 'Parcel in Transit'. I feel I was misled by the 'in stock' status and the website description of '1-2 working days' delivery. I appreciate this is a minor incovenience not having a drier, but it's a hassle with kids and work uniforms to get dried. Cant recommend FIXPART on this basis.
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Reviews for FixPart.co.uk
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2 days ago
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2 days ago
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Great people to do business with and a quick delivery of ghe part
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2 days ago
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3 days ago
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3 days ago
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3 days ago
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3 days ago
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3 days ago
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Verystraight forward process from locating the part to ordering. Once order is complete, just wait till it arrives.
Convenience in this day and age is a dieing culture, usually due to the inability of various factors and its rife across the world in various work environments. But not with Fixpart.
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4 days ago
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Just as described. Will definitely use again!
Part was easy to find on the website and arrived well within time specified. Part is well made and fits perfectly. Will definitely use again.
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4 days ago
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Very pleased with the items and service.
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4 days ago
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Great service, part ordered fixed washing machines and was delivered within two days.
Our original lower basket was showing its age and causing rust marks on plates where the plastic covering had worn away. As the dishwasher is over ten years old I was doubtful I'd find a replacement, but enter FixPart who had exactly what we wanted. So we're very happy.
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4 days ago
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Good site good service.
Realised my dishwasher had broken at 1am Saturday. Ordered a part then, it arrived Tuesday. Even though I didn't have the dishwasher model number, I was able to search by description and brand and go through all the pictures which were thorough. Perfect fit.
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4 days ago
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First class service, precise description and measurements of part needed and option for next day delivery.
Very fast service and big choices of parts available throuhout
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4 days ago
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They had the exact part I needed and ordering was easy. Speedy delivery even though it came from France and a great price. Very happy with the product and the firm!
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