FixPart.co.uk- Logo - reviews

FixPart.co.uk
Reviews:

3,901 reviews in the last 12 months6,784 total reviews  

4.47
Good

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Includes Buyer Protection
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Most relevant positive review

11 Aug 2023
 Verified review
Hi I was very impressed with the speed of service and also the regular updates informing me of the status of my order. But the main thing that swung it for me was the fact that your were actually able to source and deliver the product where as another company has kept me waiting saying the product was out of stock, then saying it was out for delivery and then to follow up with sorry no the product is actually obsolete and not manufactured anymore - I got a full refund -but NB the price they were charging was almost double what you charged me.

Most relevant negative review

2 Feb 2024
 Verified review
Because FixPart is a .co.uk website, I assumed any returns would be to a UK address, especially considering how prominently they advertise their green credentials. I had a shock when they instructed me to return the part to Italy. I sent the parcel back via Evri 4 weeks ago, but FixPart have since ignored all of my emails requesting an update on this return. I feel completely ripped off.
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Reviews for FixPart.co.uk

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5 days ago
 Verified review

Confused to completely satisfied

First I was confused (my fault) about whether the item was compatible with my fridge. Your staff answered quickly and asked for further clarification. Because of their question to me, I was able to see where I had gone wrong. So, I was then able to order the part correctly and confidently. I ordered on a Sunday and it arrived the following day. I was gobsmacked. The part fit perfectly and is in constant use. Thanks for great service. What could you do better? That's a tough question......
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7 days ago
 Verified review
SONY KD 55XF9005 No remote control functions working Bought this part to repair the Remote Control not working after checking the the remote itself was ok. Removed 8 screws to take off back panel and then a further 4 screws for the lower centre panel and then the bottom panel where the sensor was fitted. Swapped out the sensor and put all back (total time to do this was 10 minutes max) and TV now working again from the remote. Excellent item, fast delivery and a great price.
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1 Jun 2024
 Verified review
Shocks failed on my Miele WT945S washer/dryer, ordered replacement from fix part at 3 pm next day 11.30 am parts were delivered, I didn't video my changing shocks because didn't expect to be doing review, but this is the result,not the slightest vibration or noise, although parts are described as compatible they are equally as good as original miele parts and much much cheaper,great result thank you.sorry video will not add.
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2 days ago
 Verified review

SMEG Cream Rustic kettle new opening mechanism

The plastic mechanism on the top of our SMEG cream rustic kettle broke and this was to replace that. It was tricky to fit because of its design, but once fitted worked as designed. The website for Fix Part was very good and enabled me to validate the part was correct for my device. Once ordered communication was good and the part arrived on time and as expected. The part cost £20-£30 a new kettle would have cost £200 +.
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8 days ago
 Verified review

Dishwasher part

Delivery, in terms of time, was as expected. Product was what we ordered and was new. Deducted as star as the actual carton it was packed in was not strong enough. As a result parts of the frame were poking through the carton. No harm done to the product but rods poking out could have hurt somebody.
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1 Jun 2024
 Verified review

Great replacement part Samsung freestyle

I struggled to find a replacement part for the cradle stand of a Samsung freestyle projector second edition that I’d purchased and even Samsung company couldn’t sell me a replacement part! I found a part on Fixpart and it arrived within a few days of ordering and fitted perfectly. So thankful.
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9 days ago
 Verified review

Faultless service? Not far off.

Very fast delivery and the parts as described, box they came in was probably the smallest they had available and well packaged with recyclable materials was at least twice the size it needed to be. Still that’s a minor quibble. The parts supplied are the point and they were spot on.
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11 days ago
 Verified review
Exceptional prompt service. Received my replacement fridge easy access shelf in a mater of days. How service should be. Recommend to all and will be back for appliance parts in the future. Thank you and well done for delivering high level of service, seems to be a rarity these days.
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5 days ago
 Verified review

Good parts selection

I was struggling to find parts that I needed and found them on their website as well as other parts I had been buying direct from the USA. Ordered and excellent service and tracked the goods which arrived well before the estimated delivery. Would recommend and use them again
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26 May 2024
 Verified review

Hassle Free & Peace of Mind.

Good website, found the part I needed easily. Ordering & paying was also easy and I was very pleased that FixPart use Trusted Shops which gave me peace of mind that my money was safe. The order also arrived ahead of quoted deliver time. Will use & recommend FixPart again.
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8 Jun 2024
 Verified review
Excellent service & tracking supplied to customer. Sensible prices including delivery too for a glass fridge shelf. Packaged well. Considering the item came from Italy, it was with me in the UK within 4 working days from order. Have bookmarked to use again in the future.
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1 Jun 2024
 Verified review
This site is amazing. I was looking beko washer dryer wdl 742431b display pcb everywhere but unfortunately couldn't find the part. But this site is really and truly good and they delivered the part in days. I will use this site in the future definitely. Thank you.
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9 Jun 2024
 Verified review
Ordered a part for a steam iron and it came from France perfectly within the expected delivery time frame and the part fits nicely. Their website has a compatibility test facility when you enter a model number so no worries of receiving the wrong part.
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3 Jun 2024
 Verified review

Malgorzata

Hi, it was compatible with my device, exactly it was drum shock absorbers for a Samsung washing machine. Unfortunately, after this repair, another part was damaged and I could not replace it. The shocks were of good quality and worked fantastic.
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9 Jun 2024
 Verified review

Top class company

I was surprised to find a company that could replace the water trough for my steam generator iron . The service from this company was amazing. The trough is like for like . Super fast delivery and a great price. I would highly recommend
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5 days ago
 Verified review
So easy to look up the right parts for your make and model. Shipping was quick. My only criticism is that the parts were expensive. I understand that these might be genuine replacement parts (I bought an oven bulb and the glass cover).
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5 days ago
 Verified review

washing machine paddles

Ordered a couple of washing machine paddles for my washer. Was easy to find online and description was easy given the wide choices out there. Only downside was I wasn't aware they they shipped from Europe so took loger to arrive.
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13 days ago
 Verified review
The spare part for our Magimix coffee machine was easy to identify and order. It was reasonably priced and arrived quickly. It was relatively easy to install and is now working fine. Saving us from buying a new machine.
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9 days ago
 Verified review
2nd time I have purchased parts from this company love how you can put your part number in & you can find the part you want. Will definitely be purchasing from again when required. Absolutely recommend this company
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12 days ago
 Verified review
Great and easy to use website, the part arrived on time the only bad thing was the website didn't show a picture of the spindle of the motor to confirm the correct one but did display all the part numbers to confirm
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