FixPart.co.ukReviews:
3,829 reviews in the last 12 months6,401 total reviews
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Top positive review
11 Aug 2023
Verified review
Hi
I was very impressed with the speed of service and also the regular updates informing me of the status of my order.
But the main thing that swung it for me was the fact that your were actually able to source and deliver the product where as another company has kept me waiting saying the product was out of stock, then saying it was out for delivery and then to follow up with sorry no the product is actually obsolete and not manufactured anymore - I got a full refund -but NB the price they were charging was almost double what you charged me.
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Top negative review
2 Feb 2024
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Because FixPart is a .co.uk website, I assumed any returns would be to a UK address, especially considering how prominently they advertise their green credentials. I had a shock when they instructed me to return the part to Italy. I sent the parcel back via Evri 4 weeks ago, but FixPart have since ignored all of my emails requesting an update on this return. I feel completely ripped off.
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Reviews for FixPart.co.uk
2 Mar 2024
Verified review
Thrown over the gate.
I’ve ordered two items. Delivery, although too expensive, was very quick. Items perfect.
Please note; midday today my item was delivered by an idiot who threw it over a 6 foot gate. I’ve never had anything like this before. No idea how it wasn’t smashed. Get a new courier.
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2 Mar 2024
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Availability of parts and speed of service was excellent. High shipping costs (because you’re based in mainland Europe).
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29 Feb 2024
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very good easy to use
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29 Feb 2024
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28 Feb 2024
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Part ordered and delivered in good time.
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28 Feb 2024
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Saved my coffee machine from the dump.
This company has parts that are not available anywhere else.
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28 Feb 2024
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27 Feb 2024
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Only fault, when i placed the order it said 2 days for delivery, it took 10 days. The part itself was fine.
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25 Feb 2024
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Bosch oven door vent
Ordered part off the site but when it arrived found to be slightly different. Took almost a week to get part exchanged for right part sending numerous photos and videos.
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25 Feb 2024
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Ordered 2 parts. One arrived within 3 days. Still awaiting 2nd part.
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24 Feb 2024
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👍
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23 Feb 2024
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Speed of service
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22 Feb 2024
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Wrong part delivered
After exchanging emails to provide information about the part needed, customer services finally understood that I had been supplied with a random item by mistake. They arranged for the correct part which was delivered in a few days. Good result although it was frustrating to explain the problem.
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22 Feb 2024
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Part arrived as expected and in good time.
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22 Feb 2024
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Pretty good, part original, delivery time long 10 days or so, follow up question was any advice on fitting? Answer No!
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22 Feb 2024
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Delivery took a little longer than I anticipated but genuine part that worked well
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22 Feb 2024
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The part was exactly what I needed. Would be good if delivery was cheaper/faster but otherwise no complaints.
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21 Feb 2024
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Product OK but delivery slow .
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19 Feb 2024
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It was easy to identify and order the part. The part arrived on time. It seemed very expensive but that is the manufacturer's responsibility.
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18 Feb 2024
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Great list of parts for a Tefal air fryer. Great delivery. Unfortunately the motor was too small but the impeller fitted a treat, which was the main part I needed.
I’m in the process of returning the motor.
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