FixPart.co.ukReviews:
3,829 reviews in the last 12 months6,401 total reviews
Good
TrustmarkValid
Top positive review
11 Aug 2023
Verified review
Hi
I was very impressed with the speed of service and also the regular updates informing me of the status of my order.
But the main thing that swung it for me was the fact that your were actually able to source and deliver the product where as another company has kept me waiting saying the product was out of stock, then saying it was out for delivery and then to follow up with sorry no the product is actually obsolete and not manufactured anymore - I got a full refund -but NB the price they were charging was almost double what you charged me.
Read more
Top negative review
2 Feb 2024
Verified review
Because FixPart is a .co.uk website, I assumed any returns would be to a UK address, especially considering how prominently they advertise their green credentials. I had a shock when they instructed me to return the part to Italy. I sent the parcel back via Evri 4 weeks ago, but FixPart have since ignored all of my emails requesting an update on this return. I feel completely ripped off.
Read more
Reviews for FixPart.co.uk
19 Mar 2024
Verified review
Part arrived double quick time,but not sure it's correct for my machine as vibration still continues drum bearings and springs checked before ordering new shocks, Would be grateful if you could possibly check shocks are for Miele wt 945 s, although ordered two still charged individual costs for postage 😕
Report review
17 Mar 2024
Verified review
The service is great, the product was very hard to source, but your website had exactly what I wanted!
However it had to be ordered from Europe so it did take some time… however this was not your fault.
Package arrived safely and item installed and looks awesome.
To improve I think the communication could be better, I had to chase up what had happened with the order and felt concerned that I had been scammed.. but you did do as promised- thanks I will use your business again
Report review
13 Mar 2024
Verified review
Website easy to find the part you need. Check is quick, only thing that could be improved was dint receive any communication for a couple of days when the part was dispatched.
Report review
13 Mar 2024
Verified review
Good Overall Service
Correct part provided, well packaged and swift delivery. Only gripe, which is out of their hands to an extent, is delivery cost was about 25% of the part cost....but they were the only company with the part I needed so my hand was forced to an degree.
Would I use them again, yes if I was looking for a specific part, but would look at others for an overall cost, inc shipping.
Report review
11 Mar 2024
Verified review
Finding parts easy amid a large range of obscure items
Report review
9 Mar 2024
Verified review
Report review
9 Mar 2024
Verified review
I liked your range and ease of search and selection.
I disliked your shopping insurance offer, which is a scam - it is not at all clear that signing up for it commits the customer to auto renewal at over £70 and 6months advance cancellation required. It’s evil.
Report review
9 Mar 2024
Verified review
Great service, great part, but far too much packaging! Import duty is a pain.
Report review
9 Mar 2024
Verified review
Great. No issues. Easy to use and quick delivery
Report review
9 Mar 2024
Verified review
Report review
8 Mar 2024
Verified review
Good website with detailed information of the product.
Report review
8 Mar 2024
Verified review
Fairly easy to find what you need . For me it was fine thx
Report review
8 Mar 2024
Verified review
Part ordered arrived 7 March. Adequately packed. Part delivered correct against order. What more is needed?
Report review
6 Mar 2024
Verified review
Report review
6 Mar 2024
Verified review
Speed of part to arrive
Report review
5 Mar 2024
Verified review
Overall satisfied!!
Delivery took a little longer than expected but the items were as described. Parts fitted our Tumble Dryer like a glove.
Report review
5 Mar 2024
Verified review
Easy to order and a very quick service.
Report review
5 Mar 2024
Verified review
Good overall.
Although I waited a bit longer for the element to arrive and it came from France it was the cheapest but overall it was a good service.
Report review
4 Mar 2024
Verified review
Report review
3 Mar 2024
Verified review
Report review