FixPart.co.ukReviews:
3,829 reviews in the last 12 months6,401 total reviews
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Top positive review
11 Aug 2023
Verified review
Hi
I was very impressed with the speed of service and also the regular updates informing me of the status of my order.
But the main thing that swung it for me was the fact that your were actually able to source and deliver the product where as another company has kept me waiting saying the product was out of stock, then saying it was out for delivery and then to follow up with sorry no the product is actually obsolete and not manufactured anymore - I got a full refund -but NB the price they were charging was almost double what you charged me.
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Top negative review
2 Feb 2024
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Because FixPart is a .co.uk website, I assumed any returns would be to a UK address, especially considering how prominently they advertise their green credentials. I had a shock when they instructed me to return the part to Italy. I sent the parcel back via Evri 4 weeks ago, but FixPart have since ignored all of my emails requesting an update on this return. I feel completely ripped off.
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Reviews for FixPart.co.uk
7 Apr 2024
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It is an invaluable service to provide a continuing source of parts which the parent company fails to support
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5 Apr 2024
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Samsung bits come from France!
Was not until the order had been placed that I was made aware that the drain pump for my Samsung / Ecobubble was coming from France. (All u-tube entries indicated that this was the problem). However the pump arrived after 4 days and was duly fitted - (Part was as described but did not solve the problem / engineer subsequently attended) - engineer indicated that the mother board was faulty and not economical to replace.
New Bosch washing machine being fitted today.
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4 Apr 2024
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3 Apr 2024
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3 Apr 2024
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Delivery
As I thought I was ordering from a UK company I was surprised that the part came from France and took so long.
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3 Apr 2024
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2 Apr 2024
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Good service but extermely high price
Good service but extremely high price
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31 Mar 2024
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Condenser
Well packed, delivered on time
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MF
Michele F.
Braintree
30 Mar 2024
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Bosch hoover head
Very good fast delivery. Initially had an issue paying as didn’t say it wouldn’t except a debit card just kept emailing the next day saying sale wasn’t complete but as soon as I used a credit card it was fine .
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30 Mar 2024
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Good range of spares. A little expensive though.
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24 Mar 2024
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Reasonable price
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SB
Stuart B.
Dingwall
23 Mar 2024
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All worked smoothly
Finding the part was a relief on its own. Getting it quickly was a bonus.
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22 Mar 2024
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The issue was my uncertainty!!
I had a quick response to my request for a replacement motor for my washing machine . This was identified and I ordered the spare, lead time was about a week . Spare took three days to arrive .
The motor was physically the same however , the identification label on my old motor differed , to the new one, there was some uncertainty if it was correct! ( 570W against 2000W) a couple of emails later it was confirmed that the new motor was the correct one for my machine , spare fitted OK and operational. The issue was my uncertainty
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22 Mar 2024
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Excellent service and had the part in stock.
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21 Mar 2024
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excellent service
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21 Mar 2024
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Great range of parts - slow support, not much detail
Great range of parts, information on the parts is sparse. The webchat (the only way to ask for info) is slooowww - each time you ask a question its a next day response.
I took a chance that the part I was looking at was the right one and it was.
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20 Mar 2024
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excellent service and products received on time only minor point is that i am of opinion that goods over £100 in value should attract free delivery
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19 Mar 2024
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19 Mar 2024
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Part was as described. Arrived in time.
Bit was expensive
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