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Top positive review
11 Aug 2023
Verified review
Hi
I was very impressed with the speed of service and also the regular updates informing me of the status of my order.
But the main thing that swung it for me was the fact that your were actually able to source and deliver the product where as another company has kept me waiting saying the product was out of stock, then saying it was out for delivery and then to follow up with sorry no the product is actually obsolete and not manufactured anymore - I got a full refund -but NB the price they were charging was almost double what you charged me.
Because FixPart is a .co.uk website, I assumed any returns would be to a UK address, especially considering how prominently they advertise their green credentials. I had a shock when they instructed me to return the part to Italy. I sent the parcel back via Evri 4 weeks ago, but FixPart have since ignored all of my emails requesting an update on this return. I feel completely ripped off.
I was happy with product the only thing is that it came from France not stated on website
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30 May 2023
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30 May 2023
Verified review
Mixed feelings
Delivery was on time, but information provided was inaccurate and misleading. The purchased item was shown as having already been shipped and trackable in the UK delivery system, when it was in fact still being sourced from overseas and thus not trackable for a few days to come. Otherwise, item arrived in good condition and it worked as required
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30 May 2023
Verified review
Got what I wanted , good quality. Had an issue with damaged part a better signposting to where to email would be good but answered in a reasonable amount of time and sorted swiftly then .
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30 May 2023
Verified review
Speedy delivery pump turned up in a few days
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26 May 2023
Verified review
Ordering easy but delivery was stated 2 days but took 5 days to attive
Comms very good. We're able to supply trays for an obsolete Bosch fridge albeit at eye-watering cost.
Parts were sent separately some days apart without notification so was left wondering.
But did the job.
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22 May 2023
Verified review
Easy and quick return
It wasn't particularly clear when looking to track down the right part.
However, the returns process was quick and easy.
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22 May 2023
Verified review
Easy to use website. Good service with prompt delivery
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22 May 2023
Verified review
Correct part and fast delivery. not cheap for what it is
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20 May 2023
Verified review
The ordered parts arrived within the specified time.
Problem free.
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20 May 2023
Verified review
Trustworthy, speedy service
Clear web site. Easy ordering process. Competitive prices. Speedy delivery.
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