FixPart.co.uk

Reviews:

You’re asking for a review when I haven’t received it or notification of when I will

The part is as described and works, what I wasn't told at point of purchase is that it was being shipped from France and would take 6 days, if I had known then I might have ordered elsewhere.

Very expensive

I've had this automated email asking for a rating, but my part still has not arrived after ordering a week ago. The website advised "delivery in 1-3 days", but after paying I received an email telling me the part was being shipped from France. Very disappointing. It's a part to fix my fridge/freezer and this close to Christmas the "1-3 days" was very attractive and swayed my decision to buy from this store.

Generally a reliable company but have been disappointed this time with delivery. As it stands I'm still waiting on my oven elements that are showing as being in France. I would have ordered from elsewhere had it been made known there would be issues with delivery.

The part I needed was a piece of plastic the size of a postage stamp. I didnt really mind the cost (£10) because it was paid by the firm who sold me a hob with a bit missing but I was charged £6 for postage. Instead of being sent in an ordinary letter envelope it arrived in a large bubble wrapped package. The £16 item was so small I that it was lost amongst the packaging and I almost threw it away. I wasnt going to complain but you did ask.

On the site it said 2-3 days for delivery, once ordered and paid for the delivery changed to 1-2 weeks! Also the screws for the element were not delivered evening at time of purchase they said in stock.

The part I have received is wrong, I have followed the instructions on the website but when I press send, nothing happens. I filled in the returns form and it would not send. I have tried customer services form and it would not send. I currently have two oven doors, the original one which is in pieces in a bag and the replacement one that does not fit. Is there another way of sourcing an inner oven door? I have hit a brick wall

£43.61 for three small Smeg springs. Unfortunately I need these for my fridge door so I had to buy them. But the cost is outrageous. If I can find an alternative I will not use you again. …… and am telling people about you. Merry Christmas to you to! Not

The part received does not appear to be correct according to the description of what was ordered!

When things go wrong the auto e.mail reply from you is not suitable.How do I get an instant response from a question created by your firm if it has generated a further query?.There does not appear anywhere where I can speak to a human to get an immediate response.

Fridge Carbon Filter - Misleading and overpriced. The listing for this Liebherr filter used the identical image (both attached) as the Liebherr site used for a pack of two, but the price appeared slightly lower, so it seemed worthwhile. I was unpleasantly surprised to receive only one filter. Much better to buy these very pricey filters from Liebherr directly at 2 for £42 rather than 1 for £36.29. Not at all wallet friendly as claimed. This issue has happened to other customers but the misleading web page has not changed so far. Complaining did not result in full recognition of the misleading nature of the listing, but a late offer of shipping paid return which is just more hassle compared to a partial refund requested.

I ordered an oven door and received a hob element. So far no response from Customer services.

The part was not correct for fitting the appliance quoted.

Received the small part I ordered and it was physically damaged - the metal corner was bent and distorted. I've been in contact with customer services and they are advising that I need to wait as they need to discuss with the manufacturer. I've asked for a refund instead as I don't see why it should be my problem?

Advertise as UK company and then ship part from Europe. was expecting 2 day delivery and it took 5 days

I haven’t received what I ordered

Expensive delivery and not speedy!

Did not deliver the part to the right address. The input did not allow for a name of house only a number. The house name was put on the notes but was ignored and delivered to a wrong address.

Where do I start? I ordered a replacement drinks shelf for my fridge and assumed 'wrongly' that it was a UK based company only to later find out that it wasn't. I waited 4 weeks for my part to arrive. I was told in an email upon ordering my part I would receive a confirmation email with tracking details. I contacted the company and was told there had been a delay from the manufacturer. I was then given another supply date which was another 2 weeks. After 2 more weeks, nothing!! I again, contacted the company and was then given yet another delivery date. This was now 8 weeks since my initial order. I said it was best that they cancel my order and give me a full refund. Another week later and I got an email saying my part had been dispatched and was in customs awaiting clearance. After 10 weeks on my initial order and payment taken my part finally arrived. I would suggest to anyone from the UK ordering from this company that it could be a long wait for your part to arrive. I just wish they had been a bit more transparent and actually say that deliveries could take months before customers actually receive their part. If you're willing to wait your part will arrive eventually.