FixPart.co.uk- Logo - reviews

FixPart.co.uk
Reviews:

3,829 reviews in the last 12 months6,401 total reviews  

4.47
Good

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Top positive review

11 Aug 2023
 Verified review
Hi I was very impressed with the speed of service and also the regular updates informing me of the status of my order. But the main thing that swung it for me was the fact that your were actually able to source and deliver the product where as another company has kept me waiting saying the product was out of stock, then saying it was out for delivery and then to follow up with sorry no the product is actually obsolete and not manufactured anymore - I got a full refund -but NB the price they were charging was almost double what you charged me.

Top negative review

2 Feb 2024
 Verified review
Because FixPart is a .co.uk website, I assumed any returns would be to a UK address, especially considering how prominently they advertise their green credentials. I had a shock when they instructed me to return the part to Italy. I sent the parcel back via Evri 4 weeks ago, but FixPart have since ignored all of my emails requesting an update on this return. I feel completely ripped off.
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Reviews for FixPart.co.uk

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SB
Stuart B.
Dingwall
23 Mar 2024
 Verified review

All worked smoothly

Finding the part was a relief on its own. Getting it quickly was a bonus.
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30 Mar 2024
 Verified review
Good range of spares. A little expensive though.
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22 Mar 2024
 Verified review
Excellent service and had the part in stock.
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8 Apr 2024
 Verified review
Part as described and timely delivery.
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2 Apr 2024
 Verified review

Good service but extermely high price

Good service but extremely high price
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19 Apr 2024
 Verified review
Expensive, cheaper quotes elsewhere
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31 Mar 2024
 Verified review

Condenser

Well packed, delivered on time
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PB
Paul B.
Horsham
27 Mar 2024
 Verified review
Everything was fine.
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21 Mar 2024
 Verified review
excellent service
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24 Mar 2024
 Verified review
Reasonable price
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9 Apr 2024
 Verified review
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9 Apr 2024
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8 Apr 2024
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4 Apr 2024
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3 Apr 2024
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3 Apr 2024
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23 Mar 2024
 Verified review

New fridge seal for Bosch Fridge Freezer

When I was ordering delivery was 1 -3 days. But when I'd placed the order it became 1 to 2 weeks, but it actually took 4 weeks. Just tried to fit it, the door seal is the right size and I fitted it ok. But it just does not seal the door. The old seal is smooth on the front face, the new seal has a series of ridges along the front face. It also has a slight flap that the old seal did not have.
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Answer by FixPart.co.uk
25 Mar 2024
Good day, I am sorry to hear that the product you ordered does not fit. Based on a type number, we can determine whether a product is suitable for a specific device. We have contacted you to see what we can do for you. Our apologies for the inconvenience. Bram, FixPart customer service
2 Apr 2024
 Verified review
The part that was sent it absolutely useless for what was required. I had checked that the ring was appropriate for the Krups model. However, it is far too small to replace the gasket ring. I total waste of £15
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23 Mar 2024
 Verified review

In my view, extortion.

Whilst your delivery was speedy, £22.02 Inc p.p for ONE tiny 10x3.5 mm. 0 ring seal was extortionate. Please can you explain how you can justify this cost for something t hat cost you less than 5p? !!!!!
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Answer by FixPart.co.uk
25 Mar 2024
Good day, for all our shipments we charge the same amount for shipping costs. In return, you get that the parcel is delivered in good condition, adequately protected and also you get a tracking link that allows you to follow the shipment. If you have any further questions, please let us know. Bram, FixPart customer service
13 Apr 2024
 Verified review
Delay when ordered as it came from another supplier I was told and then FedEx failed to deliver 6 weeks from ordering to delivery What do you think??
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