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Top positive review
11 Aug 2023
Verified review
Hi
I was very impressed with the speed of service and also the regular updates informing me of the status of my order.
But the main thing that swung it for me was the fact that your were actually able to source and deliver the product where as another company has kept me waiting saying the product was out of stock, then saying it was out for delivery and then to follow up with sorry no the product is actually obsolete and not manufactured anymore - I got a full refund -but NB the price they were charging was almost double what you charged me.
Because FixPart is a .co.uk website, I assumed any returns would be to a UK address, especially considering how prominently they advertise their green credentials. I had a shock when they instructed me to return the part to Italy. I sent the parcel back via Evri 4 weeks ago, but FixPart have since ignored all of my emails requesting an update on this return. I feel completely ripped off.
Would have been 5 stars plus but for delivery problem which was DPD’s fault
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23 Apr 2024
Verified review
Item as described and well packaged
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23 Apr 2024
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Looks like it’s the correct part just can’t figure out how to replace it 🙄
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22 Apr 2024
Verified review
The part fits perfect, it was in stock but the postage was slow
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22 Apr 2024
Verified review
identifying part required was easy
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21 Apr 2024
Verified review
The parts I ordered fitted my vacuum perfectly. Appear to be genuine Nilfisk spares.
Had ordered a cheap replacement hoover shaft from ebay, it did't really fit properly. Should have just went straight to fix part.
Price of the spares @ fix part is nearly what I paid for my vac back in the day. £70! She's be well cared for bags & filters changed regularly.
If I went to internet to buy same model of vacuum again as was suggested by my daughter, same 1 is on @ £289.00!
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19 Apr 2024
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Expensive, cheaper quotes elsewhere
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18 Apr 2024
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Great service and customer service was very responsive to any queries I had.
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17 Apr 2024
Verified review
A reliable service
The part fitted my microwave and has solved the problem. A good service but they should provide more realistic timelines for delivery. Mine took 7 days as it was coming from France
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15 Apr 2024
Verified review
The delivery was as stated but I thought the parts where expensive for 2 plastic dishwasher legs .
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12 Apr 2024
Verified review
Happy customer.
Very pleased to find the spare part I needed for my hoover (Much better site and service than the actual Hoover one)
Address section could be better- eg put house name or number in box., not a separate box for house name.
Swift delivery and polite email correspondence. Thank you.
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9 Apr 2024
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9 Apr 2024
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The Good: they delivered a part from France in an unbelievably quick time. The part fitted fine but they lost a star by not responding to a query I made.
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9 Apr 2024
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8 Apr 2024
Verified review
I was frustrated that the part I ordered came from France and I had to wait several days more than the 3 days quoted online.
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