I was initially worried when I realised , having already placed my order, that the company was based in the Netherlands! However, I needn't have worried at all. When I emailed to check about possible extra customs charges they replied promptly and reassured me that these are covered by the courier. I was very impressed with their response time to my query, the great prices and quality of the products and the tracked, fast delivery which kept me informed by email and gave me a specified time slot on the day of delivery. (I received 2 separate deliveries as my order was split) Great company - I will definitely use them again!
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9 months ago
Ordered three Fox Eos 12,000 reels an opening two reels seem to be new but The third had greasy fingerprints and bait on it The line was still attached and and the bail arm was bent someone swapped my new reel for this one also the second rule the end to reverse was broken I informed Fishdeal Who said they would consider sending me a returns sticker that was over a week ago and I’ve still heard nothing from them One good Real out of three and it seems that I feel that I should not be allowed to exchange them absolutely no customer care whatsoever so disappointed my advice is to stay clear of this company effectively someone in the packing room has stolen my reel And this company still can’t do me the courtesy of changing or even apologising for what’s going onAlso I made eight orders on the same day to different companies and this one was over a week later than all the others poor poor poor
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Reviews for fishdeal.co.uk
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20 days ago
I didn't realise they were based outside of the UK, great prices and good service, fairly quick delivery too but I have a small problem with one of the reels and fear it too costly to return. So this would deter my buying again.
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19 days ago
Delivery said 2-5 days. I got the package maybe after 10 days. However the product seems very good (5 piece travel rod). I will need to try it out to assess it.
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8 days ago
Fishdeal will always try hard to get your order correct and as quickly as possible unfortunately its a pity that the courierers are not as good
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12 days ago
Good variety of products and reasonable prices especially on the bait discounts.
Would give five stars but it took almost three weeks for my order to arrive, although it had stated about a slightly longer than normal delivery time I still had to chase it up, Fishdeal were extremely quick to reply and the order was dispatched within 24 hrs. I'm expecting the second part of ny order to be delivered today. On the whole I'm still pleased with the company, having used them before, I'm sure to be using them again. Always excellent products at competitive prices.
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1 month ago
Good all round service,some items could be a little cheaper,as I have seen very simular items on ebay for almost half the price,but bait deals are very reasonable.
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2 months ago
Delivery wasn't 2-5 days but didn't take too much longer after I chased .
Rod was well packed and delivery via DPD was excellent.
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