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Top positive review
6 Aug 2023
Verified review
My experience with fishdeal has been excellent, i purchased reels and spare spools at very competative prices (by far the cheapest anywhere I looked). Postage was free and fairly quick, (I ordered on a sunday night and they arrived by tracked courior Saturday morning, thats 6 days from the Netherlands to the UK) I think that is pretty good considering I was notified it could be longer due to heavy work loads at the warehouse. The reels are very good quality from a well established company and were well packaged. What`s not to like.
Despite all the negative feedback from other customers, I would buy from them again, without hesitation
Zamówiłem po rez kolejny rzeczy z fishdel zamówienie zostało opłacone i miało być dostarczone od 2 do 5 dni roboczych. Minęło 7 dni roboczych i nie dostałem swego zamówienia więc złożyłem reklamację i otrzymałem je po 3 dniach lecz było nie kompletne i pewna rzecz była pęknięta. Zrobiłem zdjęcia i wysłałem je prosząc o wysłanie mi rzeczy brakującej i całej części w zamian za pękniętą. Kazano mi wszystko odesłać z powrotem. Ja nie chciałem zwracać tego lecz dostać rzecz brakującą i całą z które zapłaciłem i to mi się nie podoba że tak ze mną postąpiono
I ordered a fishing chair for my husband’s birthday, after nearly two weeks of emailing, being kept on hold for an hour on the phone, it finally arrived. The box was smashed and the chair damaged, I asked to return it but was told I have to pay to return it but only after they have assessed it. So now I’ve had to send photos and I’m yet again waiting. Terrible customer service, very slow at responding to calls and emails. If only I’d gone to my local Angling Direct, they price match anything on offer…… Lesson learnt!
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1 May 2024
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Order took 25 days to deliver.
My order was placed on 5 April for my husbands birthday which was 11th. When ordering it said 3 to 5 working days. I received the package on 30th April.
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3 days ago
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10 days ago
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28 Apr 2024
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17 Apr 2024
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Different delivery address to ordering address?
I ordered a fishing rod and accessories for my grandsons birthday. It all arrived in a timely manner.
My only critism is that I wanted the order to go directly to my grandson and not to me. There is no option to do this on the website.
I telephoned, and spoke to Steph who was very helpful. Apparently you have to pay for your order first and then when you receive your order number, email the company with the delivery address.
Not great, but it did work.
Would be so much easier to have this option when ordering though.
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