fishdeal.co.uk

Reviews:

Fishdeal.co.uk? Sounds like they should be in the UK, but guess what my order was sent from the Netherlands also took best part of 3 weeks to arrive, also DPD delivery left in a bin, with box already open and rummaged through. Enough for me to realise I won't use them again

Service was very good but I must return my order for refund .First time wearing the bib and brace .I water penetration, now wait a return label

Took multiple working days to get item to courier despite customer service insisting it was already with the courier I have the PostNL tracking to show this. Package was damaged in transit no communication from the company left to investigate myself. Lost two and a bit weeks in the end didn’t get my item they were unable to ship a replacement. I have given 2 stars since at least the refund processed quickly after.

Ordered a boilie throwing stick weeks ago. Still hasn’t been delivered. Very disappointed as this was a birthday present for my grandson. Ordered lots of things from fishdeal. Never had problem before.

Sorry to give a mean score, but two times out of two I have had rather disappointing experiences. The first time, I had specifically ordered (and even paid for) a chair, only to be told this wasn't actually in stock. Another item in the same order was also very low quality and broke right away. More recently, I decided to give another chance (I like the products and prices) but again there was an issue. I was surprised at how weak the packaging was- or the couriers had been very rough! The box was broken and some items had fallen out- and while they were replaced, this meant I got my goods very late. I am amazed the rod survived, given that the box was very badly damaged! I really hope there is no hidden damage because I don't want to have to ask for a replacement. Again, I like the products and prices, but from my experience the packaging is suspect and some of the items have either not been offered as shown.

I have had a couple of items from here and they have never been within the timeframe they state for delivery. I am actually looking to buy my items from elsewhere moving forward as the discount doesn’t outweigh bad delivery service.

Only given 2 stars as I'm still awaiting delivery of my order🤔

Delivered to wrong address and too longto wait

Order taken 2 weeks to arrive. Only half the order sent. Other half sent separately although 4 of the same items and no communication to advise of this.

Label ALL item boxes 2 item boxes sent only one labeled and shown on delivery

Better delivery

Everything

Change size is difficult. Not very friendly costumer service.

I ordered a item on the 04/10 and I am still waiting spoke with customer service they said they would send out another still not received it they say 3/5 days maximum for delivery

I do understand that this is not the issue of the supplier and more the delivery company but the parcel was never attempted to be delivered as it was too big to fit in the delivery vehicle, now to be more specific I’m not too sure how a rod bag wouldn’t fit in the back of a car or van as I’ve travelled with rods and cases much larger

Delivered to the wrong address again Wrong details on delivery note

Sizes are too small ordered 3xl and now as to loose weight to get into winter suit other than sending back and messing about he's only 2xl would need 4xl

Slow delivery. Returns have to be sent over seas and the buyer loses money by having to cover postage costs.

It took them 4 working days to buy a tracking number. Poor packaging as well. I've had items coming from China arriving in a similar timeframe.