We booked our tickets "online" from the United States. When we travelled to Vienna for the Concert, we arrived at the concert hall (Karlskirche) and had no trouble finding the entrance and passing through with our tickets. So our experience COULD NOT HAVE BEEN BETTER.
We were a bit concerned that we may have some trouble, since we were using Viennaconcerts.com for the first time. But our experience was flawless because everything we needed was in place before the concert.
Also, the Concert itself was excellent ... and the Venue was outstanding.
Thank-you Viennaconcerts.com! Keep up the wonderful work you do.
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