viennaconcerts.comReviews

Die Rückerstattung der Tickets für das ausgefallene Konzert erfolgte zügig und problemlos. Eine Erfahrung, die wir zu schätzen wissen und die es bei großen Veranstaltern wie z. Bsp. Eventim so leider nicht zu erleben war. Deshalb ein großes Lob und hoffentlich bald ein Wiedersehen in Wien.

We were so disappointed to have to cancel our trip to Austria because of COVID but we were very grateful that Vienna Concerts refunded our money as they said they would. We had to wait a few months but we got all our money back with no fuss.

Our concert was cancelled in 2020 due to Covid. I was offered a refund without any problems, which was much appreciated and gave me confidence to book again the the future.

Fue correcta la reserva de las entradas a la opera y también fue correcta su actuación cuando se cancelo por motivos del covid. Encantada con ka atención recibida

I couldn't make it to the concerto due to covid and they refunded me 100%. Always very nice through all the emails we exchanged

My concert (and flight to Vienna) was canceled in 2020. My concert tickets were refunded promptly, in full.

Full refund for the Opera during 2020 lockdown within a month. Will definitely use this company again

You nicely followed the case.

Hi. Strange review to leave in some ways as we have not yet attended an event. We were due to travel to Vienna from England in April 2020 and had booked a special event through Vienna Concerts. We all know what happened next! From the point at which it was clear there was a problem, Vienna Concerts were superb - great communication, offering us options in an ever changing world and always putting the customer first. All of this against the backdrop of what would have no doubt been a period of personal anxiety for all involved. We will definitely visit and re-book with Vienna Concerts. Thank you!

Wir sind ein Ehepaar aus Pfeffingen in der Schweiz. Im April 2020 wollten wir die Oper "Fidelio" in Wien besuchen und hatten uns Monate vorher die Karten über Viennaconcerts gekauft. Durch die Corona Pandemie war es im Frühjahr 2020 nicht möglich die Oper zu besuchen und wir mussten unsere Reise verschieben. Viennaconcerts hat uns unkompliziert und zügig die Kosten zurück erstattet. Sobald Reisen wieder mehr Spass macht, werden wir wieder eine musikalische Reise nach Wien antreten und die Karten natürlich über Viennaconcerts erstehen. Christine & Hans Buser, Pfeffingen, Schweiz

I had the tickets booked for the opera in Vienna Opera House last year. Unfortunately, due to the Covid 19 pandemic, the event was cancelled. It didn’t take a long time to be refunded for the tickets. Everything went smoothly as all actual information was presented on time and with a high respect to the customer.

Ich hatte zwei Möglichkeiten erhalten, wie mir der Ausfall der Oper erstattet werden soll. Ich wählte zwar den vollen Betrag, stimmte aber einer späteren Auszahlung zu. Mit dieser späteren Zahlung wurde ich dann auch vollständig kompensiert. Ich war voll zufrieden.

They are very efficient in issuing tickets. Also, when the opera was cancelled because of COVID, I was refunded without question or fuss. The commission is high but this is compensated by the company's efficiency.

Resposta pronta e transparente. Fui reembolsada, embora não totalmente, mas aceitei por ser justo pensar também na sustentabilidade da empresa, em tempos de crise causada pela pandemia COVID-19.

Perfect customer service. They did everything and more then you expect. The refund was right away in our bank. Of course we did a donation for the perfect service and give them a percentage.

Reliability. Pandemic destroyed our plans to visit Vienna, with pre-booked visits. Your company was the best in returning money notwtithstanding force majeure, plus informing in a fair way.

Great service & assistance CS team give helpful efficient follow up for ticket refund arrangement. Will definitely get back book tickets for opera events in coming days.

When we had to cancel our booking due to Covid, Vienna Concerts couldn't have been more helpful in arranging a prompt refund for us. We would certainly use them again.