viennaconcerts.com reviews | Read 853 viennaconcerts.com reviews

Reviews for viennaconcerts.com

4.86/5.00

Excellent

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81 reviews in the last 12 months

5 stars

93 %

4 stars

5 %

3 stars

0 %

2 stars

2 %

1 star

0 %

853 total reviews

the most relevant positive review

3 months ago

In the most challenging of times, we booked tickets long before the pandemic but once the travel ban was implemented, we opted for a voucher, hoping this would be a temporary ban. Vienna Concert staff were extremely professional and responded promptly, without hesistation. Sadly after a year & no end in sight, we asked for a refund, which went through after a few days. Looking forward to rebooking

the most relevant critical review

7 months ago

A lovely setting but a musically dreadful concert. The first violin was scratchy and as the leader he rushed the music as if he was in a hurry. The cellist was super but unfortunately drowned out!

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3 months ago

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1 month ago

Pedro R. from São Paulo

Devido à COVID-19 a Ópera Tosca foi cancelada. Fui contactado pelos funcionários da Vienna Concerts, os quais me passaram todas as informações necessárias para o reembolso que foi corretamente efetuado. Agradeço a todos pelo excelente atendimento prestado.

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1 month ago

Despite we couldn’t visit our booked concerts because of the covid situation we are very satisfied how viennaconcerts communicated about possible vouchers or refunds. We finally chose for a refund, which was also handled in a very good way.

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2 months ago

Very reliable engagement; awesome customer service.

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3 months ago

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3 months ago

We had some tickets for the Lipizzaner show in March 2020. Then lockdown happened. Vienna Concerts could not have been more professional. Immediately I was offered a credit note with the option that, if things were still the same in September, we could obtain a full refund. As it turned out, nothing had really changed, so we requested a refund which was actioned almost immediately. Thank you.

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3 months ago

We were very satisfied with the customer service of your organization. The cancellation of the events was a great disappointment for us. We had just arrived to Vienna and because the congress was cancelled but we thought that the booked events would compensate the disappointment. But better luck next time in Vienna! Sincerely Eila and Tuomo Lantto

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3 months ago

I would like to express my thankfulness regarding service and responsiveness of staff. Unfortunately I was not able to travel due to pandemic, my e-mail was responded very quickly, refund was done within mentioned period without any delay. I hope I will be able to travel soon and enjoy Vienna Concerts

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3 months ago

Due to the corona pandemic sadly our concert in Vienna was cancelled with short notice. The Viennaconcerts however reacted very quickly and we had the money refunded almost immediately. Thank you for the good service. We hope to be able to buy tickets from you next time we come to Vienna.

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3 months ago

Colm M. from Solihull

We were devastated by the cancellation at the beginning of the COVID restrictions. I viennaconcerts were the first of my event/ holiday bookings of 2020 to issue a refund. Top marks definitely! I will book again asa soon as I can.

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3 months ago

O apoio ao cliente foi muito prestável e atencioso. A minha viagem a Viena foi cancelada assim como o concerto e o processo de reembolso, ainda que demorado, correu bem. Espero poder um dia voltar a Viena e ver um concerto.

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3 months ago

Even though I wasn’t able to attend the concert due to cancellations caused by COVID 19, I was so impressed by how quickly Vienna Concerts refunded my money- before I even asked. A trustworthy, honest company to work with.

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3 months ago

viennaconcerts.com met their responsibility to return this customer's funds in a timely fashion. I will definitely book with them again when I am able to return to Europe for some good music!

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3 months ago

The attention was very good and multiple options were offered, with a reasonable response timing considering the circumstances. Overall, happy with the service

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3 months ago

A part of our reservations in Vienna March 2020 was cancelled due to Corona. The customerservice handled the backpayment in an excellent way.

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3 months ago

Martin S. from Mannheim

We couldn’t visit a concert due to the COVID lockdown but we received our money back. Next time we will surely use the service again :)

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3 months ago

prima opvolging en afhandeling van de geannuleerde concerten. correcte terugbetaling. zeer goed georganiseerd.

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3 months ago

Steve D. from Kent

The refund was made very quickly and we hope to be able to come to Vienna and the Opera in the very near future.

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3 months ago

Booking was very easy, when it was cancelled due to Covid I was kept informed and refunded accordingly.

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3 months ago

Lorna J. from Blackpool

Viennaconcerts sent me a speedy refund for my opera ticket. I was very impressed with their efficiency.

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3 months ago

This company was very efficient to deal with. Communication was excellent.

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Reviews for viennaconcerts.com

81 reviews in the last 12 months

the most relevant positive review

the most relevant critical review

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What other customers say about their experience with viennaconcerts.com

Reviews for viennaconcerts.com

81 reviews in the last 12 months

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