viennaconcerts.com reviews | Read 853 viennaconcerts.com reviews

Reviews for viennaconcerts.com

4.86/5.00

Excellent

How is the rating calculated?

81 reviews in the last 12 months

5 stars

93 %

4 stars

5 %

3 stars

0 %

2 stars

2 %

1 star

0 %

853 total reviews

the most relevant positive review

6 months ago

In the most challenging of times, we booked tickets long before the pandemic but once the travel ban was implemented, we opted for a voucher, hoping this would be a temporary ban. Vienna Concert staff were extremely professional and responded promptly, without hesistation. Sadly after a year & no end in sight, we asked for a refund, which went through after a few days. Looking forward to rebooking

the most relevant critical review

10 months ago

A lovely setting but a musically dreadful concert. The first violin was scratchy and as the leader he rushed the music as if he was in a hurry. The cellist was super but unfortunately drowned out!

Read the most relevant positive or most relevant critical review

Positive

Critical

6 months ago

What other customers say about their experience with viennaconcerts.com

6 months ago

helpful

Verified review|

6 months ago

We had some tickets for the Lipizzaner show in March 2020. Then lockdown happened. Vienna Concerts could not have been more professional. Immediately I was offered a credit note with the option that, if things were still the same in September, we could obtain a full refund. As it turned out, nothing had really changed, so we requested a refund which was actioned almost immediately. Thank you.

helpful

Verified review|

10 months ago

Don M. from Bath

I placed the order from England, and was a little apprehensive because the tickets were high value, for best seats. The tickets arrived promptly, and the evening at Vienna State Opera, watchin Bryn Terfel in Tosca, was one of the best nights of my life. Viennaconcerts.com are brilliant, and you can trust them to fulfil their obligations. Don McGillivray

helpful

Verified review|

6 months ago

We were very satisfied with the customer service of your organization. The cancellation of the events was a great disappointment for us. We had just arrived to Vienna and because the congress was cancelled but we thought that the booked events would compensate the disappointment. But better luck next time in Vienna! Sincerely Eila and Tuomo Lantto

helpful

Verified review|

10 months ago

Duco V. from Lublin, Poland

We really enjoyed the concert at Schönbrunn! Great music, wonderful performance. It was only a pity that many people were already leaving before the concert was over, which made it difficult to enjoy the last part of the concert. But that is not the fault of viennaconcerts.com of course. The service was perfect.

helpful

Verified review|

6 months ago

I would like to express my thankfulness regarding service and responsiveness of staff. Unfortunately I was not able to travel due to pandemic, my e-mail was responded very quickly, refund was done within mentioned period without any delay. I hope I will be able to travel soon and enjoy Vienna Concerts

helpful

Verified review|

6 months ago

Due to the corona pandemic sadly our concert in Vienna was cancelled with short notice. The Viennaconcerts however reacted very quickly and we had the money refunded almost immediately. Thank you for the good service. We hope to be able to buy tickets from you next time we come to Vienna.

helpful

Verified review|

10 months ago

Wonderful experience EXCEPT we thought there would be a libretto visible and in English. Since we do not speak the language of the opera it was a challenge and would have been otherwise more enjoyable. Of course we knew the story so we could understand to that extent

helpful

Verified review|

5 months ago

Pedro R. from São Paulo

Devido à COVID-19 a Ópera Tosca foi cancelada. Fui contactado pelos funcionários da Vienna Concerts, os quais me passaram todas as informações necessárias para o reembolso que foi corretamente efetuado. Agradeço a todos pelo excelente atendimento prestado.

helpful

Verified review|

5 months ago

Despite we couldn’t visit our booked concerts because of the covid situation we are very satisfied how viennaconcerts communicated about possible vouchers or refunds. We finally chose for a refund, which was also handled in a very good way.

helpful

Verified review|

6 months ago

Colm M. from Solihull

We were devastated by the cancellation at the beginning of the COVID restrictions. I viennaconcerts were the first of my event/ holiday bookings of 2020 to issue a refund. Top marks definitely! I will book again asa soon as I can.

helpful

Verified review|

6 months ago

O apoio ao cliente foi muito prestável e atencioso. A minha viagem a Viena foi cancelada assim como o concerto e o processo de reembolso, ainda que demorado, correu bem. Espero poder um dia voltar a Viena e ver um concerto.

helpful

Verified review|

5 months ago

Even though I wasn’t able to attend the concert due to cancellations caused by COVID 19, I was so impressed by how quickly Vienna Concerts refunded my money- before I even asked. A trustworthy, honest company to work with.

helpful

Verified review|

10 months ago

Excelente atención de todo el personal del evento. Me gustaria destacar especialmente la atencion prestada por la chica de recepcion que nos ayudo de forma muy eficiente en español ya que nosotros no hablamos aleman

helpful

Verified review|

10 months ago

Amazing performance of Te Magic Flute and great service from Vienna Concerts helping us with tickets Thank you so much - we shall be back once Vienna is safe and Covid under control Liz & Carl Risberg

helpful

Verified review|

6 months ago

viennaconcerts.com met their responsibility to return this customer's funds in a timely fashion. I will definitely book with them again when I am able to return to Europe for some good music!

helpful

Verified review|

10 months ago

() Tudo feito com muita facilidade pela internet , impresso em casa e sem o menor problema . Recomendo muito ! () It’s very easy all The process ! I recommend ! ( ) Vielen Dank, ich empfehle

helpful

Verified review|

10 months ago

Collette E. from Liverpool

Vienna concerts were excellent in their delivery of our tickets and the event was fantastic. We had a wonderful evening in a brilliant setting and thoroughly enjoyed the music.

helpful

Verified review|

10 months ago

VANESSA R. from MEADOW VISTA

I highly recommend VIENNACONCERTS.COM to arrange your desired entertainment and activities while visiting the beautiful and magical VIENNA. The service was outstanding--BRAVO!

helpful

Verified review|

10 months ago

Elaine W. from Southampton

A most enjoyable evening at the Mirabell Palace..... Stunning setting and very professional musicians.... Would not hesitate to recommend this event whenever in Salzburg

helpful

Verified review|

viennaconcerts.comReviews

: 853Excellent

Reviews for viennaconcerts.com

81 reviews in the last 12 months

the most relevant positive review

the most relevant critical review

Read the most relevant positive or most relevant critical review

What other customers say about their experience with viennaconcerts.com

Reviews for viennaconcerts.com

81 reviews in the last 12 months

Details about viennaconcerts.com