Certificate for dotjewellery.com

No. XC520FC05F8CDE0A3CC2FF1241254B84A
 
Approved on
01/08/2013
Valid until
31/07/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee
 

Reviews for dotjewellery.com


Excellent

4.98/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star
The score is calculated based on the 14 Trusted Shops reviews collected in the last 12 months.
In total, dotjewellery.com has already collected 153 reviews.
    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
11/12/2018
Date of order
11/12/2018
11/12/2018
A lovely shop in a beautiful location. The customer service was excellent and they spent time going through all the details to ensure that we both got the wedding rings we wanted. The rings have now arrived and are stunning. An excellent service all round.
5.00
Excellent
Date of publication
11/12/2018
Date of order
11/12/2018
11/12/2018
Oliver at Dot Jewellery completely remodelled a problematic engagement ring for us and it is absolutely beautiful. Excellent friendly, helpful customer service and high quality work. I would recommend to everyone
5.00
Excellent
Date of publication
26/11/2018
Date of order
27/10/2018
26/11/2018
Excellent service and product. Will use again in the future and highly recommend to other users.
5.00
Excellent
Date of publication
25/07/2018
Date of order
25/07/2018
25/07/2018
Can't rate them highly enough. Probably the best jewellers I've ever used ++++
5.00
Excellent
Date of publication
10/07/2018
Date of order
09/06/2018
10/07/2018
Excellent ring and service
5.00
Excellent
Date of publication
09/06/2018
Date of order
08/06/2018
09/06/2018
We arranged a weekend stay in the area to visit the shop and so pleased we did. The choice of wedding rings was excellent and we were well looked after and every option was explained. Rings arrived and packaged very well and they look excellent. Certainly not the high street stuff and for a good price too. Would definitely buy again although it would be a dress ring rather than another wedding one
5.00
Excellent
Date of publication
26/04/2018
Date of order
03/04/2018
26/04/2018
Excellent service
Couldn't have been more helpful, highly recommended, I'd definitely buy from them again
5.00
Excellent
Date of publication
22/03/2018
Date of order
22/03/2018
22/03/2018
Ordered our wedding rings through dotjewellery and couldn't be happier. The silver bands are just what we wanted and they fit perfectly. Great customer service and speedy delivery to.
Thank you for your contribution to our special day
Chris and Kirsty
5.00
Excellent
Date of publication
13/03/2018
Date of order
11/02/2018
13/03/2018
Very good workmanship, producing exactly what was needed.
4.67
Excellent
Date of publication
05/03/2018
Date of order
05/03/2018
05/03/2018
Phoned as I wanted something that was not on the website. This was quickly priced - and ordered. The item arrived a week later and was exactly as requested. Will not hesitate to recommend dotjewellery.com and their professionalism, customer service and quality of work.
5.00
Excellent
Date of publication
13/02/2018
Date of order
29/01/2018
13/02/2018
Marvellous service, speedy and efficient. We ordered our wedding rings for our forthcoming wedding. We have not been disappointed by anything and have already given a recommendation to two work colleagues who also are getting married.
5.00
Excellent
Date of publication
31/01/2018
Date of order
30/01/2018
31/01/2018
My daughter in law wanted a snake necklace for Christmas and I was told that you could get them anywhere. However they were no longer available so I found your silver one and though it too narrow and unlikely to have an Lear decorat silver snake necklace and ordered it, but was worried tithe snake pattern would not show up on such a narrow chain which was true
5.00
Excellent
Date of publication
30/01/2018
Date of order
30/01/2018
30/01/2018
So happy I purchased my wedding ring from dot jewellery From start to finish they have been amazing sent me ring sizer and a demo ring in the post and fulfilled all my special requests regarding my ring , so happy with it . It's better than I could of imagined , highly highly recommend them Thank you again dot jewellery for my beautiful wedding ring :D :D
5.00
Excellent
Date of publication
28/12/2017
Date of order
14/12/2017
28/12/2017
no problems
5.00
Excellent
dotjewellery.com customer reviews

dotjewellery.com

Products at dotjewellery.com

dotjewellery.com was certified by Trusted Shops on 01/08/2013.

Contact
The Green, Rhossili
SA3 1PL Swansea
United Kingdom
Tel: 01792 391 300
shck@dotjewellery.com
dotjewellery.com
Owner
L K Matthews Ltd
The Green, Rhossili
SA3 1PL Swansea
United Kingdom
Trade register
United Kingdom 04676919
Authorized representative
Steven Campbell-Kelly
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with dotjewellery.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
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