Certificate for dotjewellery.com

No. XC520FC05F8CDE0A3CC2FF1241254B84A
 

Approved on
01/08/2013
Valid until
31/07/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for dotjewellery.com



Excellent

4.98/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 17 Trusted Shops reviews collected in the last 12 months.
In total, dotjewellery.com has already collected 150 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
25/07/2018
Date of order
25/07/2018
25/07/2018
Can't rate them highly enough. Probably the best jewellers I've ever used ++++
5.00
Excellent

Date of publication
10/07/2018
Date of order
09/06/2018
10/07/2018
Excellent ring and service
5.00
Excellent

Date of publication
09/06/2018
Date of order
08/06/2018
09/06/2018
We arranged a weekend stay in the area to visit the shop and so pleased we did. The choice of wedding rings was excellent and we were well looked after and every option was explained. Rings arrived and packaged very well and they look excellent. Certainly not the high street stuff and for a good price too. Would definitely buy again although it would be a dress ring rather than another wedding one
5.00
Excellent

Date of publication
26/04/2018
Date of order
03/04/2018
26/04/2018
Excellent service
Couldn't have been more helpful, highly recommended, I'd definitely buy from them again
5.00
Excellent

Date of publication
22/03/2018
Date of order
22/03/2018
22/03/2018
Ordered our wedding rings through dotjewellery and couldn't be happier. The silver bands are just what we wanted and they fit perfectly. Great customer service and speedy delivery to.
Thank you for your contribution to our special day
Chris and Kirsty
5.00
Excellent

Date of publication
13/03/2018
Date of order
11/02/2018
13/03/2018
Very good workmanship, producing exactly what was needed.
4.67
Excellent

Date of publication
05/03/2018
Date of order
05/03/2018
05/03/2018
Phoned as I wanted something that was not on the website. This was quickly priced - and ordered. The item arrived a week later and was exactly as requested. Will not hesitate to recommend dotjewellery.com and their professionalism, customer service and quality of work.
5.00
Excellent

Date of publication
13/02/2018
Date of order
29/01/2018
13/02/2018
Marvellous service, speedy and efficient. We ordered our wedding rings for our forthcoming wedding. We have not been disappointed by anything and have already given a recommendation to two work colleagues who also are getting married.
5.00
Excellent

Date of publication
31/01/2018
Date of order
30/01/2018
31/01/2018
My daughter in law wanted a snake necklace for Christmas and I was told that you could get them anywhere. However they were no longer available so I found your silver one and though it too narrow and unlikely to have an Lear decorat silver snake necklace and ordered it, but was worried tithe snake pattern would not show up on such a narrow chain which was true
5.00
Excellent

Date of publication
30/01/2018
Date of order
30/01/2018
30/01/2018
So happy I purchased my wedding ring from dot jewellery From start to finish they have been amazing sent me ring sizer and a demo ring in the post and fulfilled all my special requests regarding my ring , so happy with it . It's better than I could of imagined , highly highly recommend them Thank you again dot jewellery for my beautiful wedding ring :D :D
5.00
Excellent

Date of publication
28/12/2017
Date of order
14/12/2017
28/12/2017
no problems
5.00
Excellent

Date of publication
11/12/2017
Date of order
25/11/2017
11/12/2017
Expectations exceeded, therefore could not have been better all round.
5.00
Excellent

Date of publication
18/11/2017
Date of order
17/11/2017
18/11/2017
Extremely happy with titanium ring
5.00
Excellent

Date of publication
26/10/2017
Date of order
25/10/2017
26/10/2017
Everything about the experience with dotjewellery was excellent. The range of goods; ease of order; price; their willingness to comply with my request to notify me of the delivery date; speed of delivery and most of all quality of he product. My wedding rings was above expectation and I am so pleased with it. Cannot wait now to get married, wear it every day and show it off to everyone.
5.00
Excellent

Date of publication
06/10/2017
Date of order
03/10/2017
06/10/2017
Such an easy, friendly company to deal with. The wedding ring we bought for my husband, in matt gold is absolutely gorgeous - why go to a high street jewellers when you can get superb quality, friendly, helpful service and competitive prices from Dot
5.00
Excellent

Date of publication
03/10/2017
Date of order
02/10/2017
03/10/2017
I took a punt on this as I'd never heard of the before and came across them on a Google search. Well, so glad I did Customer service is very good and communications were quick and easy. My ring arrived very quickly and exactly as I'd chosen and more. Well worth the money and I'll most certainly be ordering again. May even take a trip to the shop next year for a custom built piece.
5.00
Excellent

Date of publication
01/10/2017
Date of order
25/09/2017
01/10/2017
Mike Devon
Dot jewellery were excellent from first to last, even though our order was at
short notice it arrive on the morning of our choice, we also recieved a phone
call the evening before to let us know our order had been dispatched
EXCELLENT SERVICE EXCELLENT PRODUCT
5.00
Excellent

dotjewellery.com customer reviews

dotjewellery.com

dotjewellery.com was certified by Trusted Shops on 01/08/2013.

Contact
The Green, Rhossili
SA3 1PL Swansea
United Kingdom
shck@dotjewellery.com
dotjewellery.com
Owner
L K Matthews Ltd
The Green, Rhossili
SA3 1PL Swansea
United Kingdom
Trade register
United Kingdom 04676919
Authorized representative
Steven Campbell-Kelly
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with dotjewellery.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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