dotjewellery.comReviews
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Reviews for dotjewellery.com
4.86 / 5.00
Excellent
How is the rating calculated?
What other customers say about their experience with dotjewellery.com
1 month ago
We had to ring them twice to find out where my order was as it was a Christmas gift. The website wouldn't track the order number and was I beginning to think I'd been scammed, my order arrived a few days before Christmas I'd ordered it 2 weeks before Christmas, I was glad I'd registered my order with trusted shops
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1 month ago
Fantastic service, price and quality
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2 months ago
I am absolutely delighted with my purchase. My husband has very big hands, and I’ve struggled getting a ring in the size required that is different from the norm. The quality and service has been fantastic. Thank you so much.
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3 months ago
Visited this lovely shop whilst on a weekend break. Very friendly and helpful
with top quality products. Hope to visit again in the future. Many thanks.
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3 months ago
I was very happy with every step of my order. It arrived within the time stated and fitted perfectly.
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3 months ago
Great- from ordering online, receiving my ring sizer (which showed my size was different to the measurement given by a high street jeweller) to having my purchase delivered was only a couple of weeks. Plus the price was excellent
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5 months ago
Excellent
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6 months ago
Honestly the easiest/helpful shopping experience. For something as big as your wedding day, dot jewellery were amazing, even sending a ring sizer before they dispatched. Thank you
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7 months ago
We have been married for 30 years and wanted to buy new wedding rings. Having found exactly what we wanted on dotjewellery web site we decided to take the plunge The service provided was excellent from first placing the order to receiving our rings, which are absolutely perfect. I can highly recommend dotjewellery and would not hesitate to buy from them again. Thank you so much. Extremely happy.
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8 months ago
The staff were so helpful when we were choosing our rings. Neither of us had a clue what we were doing and the staff at dot jewellery were so forthcoming with advice, it really made us feel at ease ordering our rings from them. Our rings arrived and were exactly as we wished and fit perfectly. Any queries were answered in a timely manor and staff were always courteous and friendly. Would recommend
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9 months ago
A fantastic company that made 2 beautiful wedding rings of our own design
They were extremely helpful letting us know what was possible as they were made up of two colour gold's
They turned out to be better than we could of imagined
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9 months ago
After looking forever for a wedding ring I finally came across DotJewellery, they custom made my dream wedding band and stayed in constant contact to make sure everything was perfect.
I highly recommend them, thankyou so much
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10 months ago
Very helpful advice and very pleasant to deal with
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10 months ago
Excellent service the ring fitted perfectly and is fine quality
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10 months ago
Excellent service the wife was really pleased
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11 months ago
Excellent service
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11 months ago
very pleased with my new wedding ring i recieved this week prompt delivery packaged very well.cannot rate this company high enough.would reccomend to every one.thankyou to dot jewellery also my husband for buying it for me kind regards
mrs laverty from kent
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Reviews for dotjewellery.com
4.86 / 5.00
Excellent
How is the rating calculated?
Trustmark for dotjewellery.com
Status:
certified since: 8/1/13
updated on: 2/17/20
dotjewellery.com is checked and certified according to the Trusted Shops quality criteria
- Verified identity
- Protection of personal data
- Clear ordering process
dotjewellery.com is checked and certified according to the Trusted Shops quality criteria
Secured by a guarantee
At dotjewellery.com you can use guarantee from Trusted Shops and protect up to £2,500 . Find out more
Details about dotjewellery.com
Contact
L K Matthews Ltd
The Green, Rhossili
SA3 1PL Swansea
United Kingdom
Trade register
United Kingdom 04676919
Authorised representative
Steven Campbell-Kelly