world-of-bottles.co.ukReviews:
92 reviews in the last 12 months742 total reviews
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Top positive review
21 hours ago
Verified review
These were the only people who were selling the jar that I wanted. Price was good, but was a little suprised that even though a co.uk website the items were being shipped from Germany but no custom charge, so that was good too. Best test for any business is how they engage if there is an issue, and there was... a couple of the jars were broken when recieved... but their customer services was EXCELLENT... they responded immediately and once we agreed that I'd like replacements sent out they did this without any question and no cost... so now I have all of the jars I need. Would recommend on price and top customer service.
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Top negative review
29 Apr 2024
Verified review
We have not received any of SEVEN orders placed (first on the 15th April). Bottles we use are out of stock and when you look at your website, it says orders complete which they blatantly are not - most are still in Germany due to a web Customs issue with DPD apparently....
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Reviews for world-of-bottles.co.uk
19 Mar 2024
Verified review
Normally very quick to sort any issues but still awaiting a refund for broken bottles
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Answer by world-of-bottles.co.uk
21 Mar 2024
Dear Customer,
Thanks for your review.
We apologize for any inconvenience this may cause. The requested refund will be made within the next working days. For further questions please do not hesitate to contact us.
Kind regards
world-of-bottles.co.uk
22 Feb 2024
Verified review
Product great. Packaging poor.
The product that I ordered are great.
However on arrival some bottles were broken in the packaging.
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Answer by world-of-bottles.co.uk
23 Feb 2024
Good afternoon,
Thank you for your comment.
We are very sorry to hear that the delivery was damaged.
Please send a message to our customer support stating the items concerned so that we can process the complaint.
Thank you very much.
Your team from World of Bottles
4 Aug 2023
Verified review
On arrival 3 bottles had broken and teh…
On arrival 3 bottles had broken and the glass was everywhere. The packaging is not sufficient to protect the bottles in transit
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Answer by world-of-bottles.co.uk
8 Aug 2023
Good morning,
Thank you for your comment.
We are very sorry that there was a problem with your delivery.
Our colleagues have contacted you by e-mail to find a solution together with you.
Thank you very much.
Your team from World of Bottles
SS
Stephen S.
Bradford
18 Jul 2023
Verified review
Every order i've had breakages. Perhaps consider the packaging options (cardboard bottle sleeve for each bottle)? Customer service is excellent though.
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Answer by world-of-bottles.co.uk
21 Jul 2023
Good afternoon,
Thank you for your comment.
We are sorry that there were problems with your LIeferungen and we will forward your idea to the responsible persons.
Of course, our entire team is still available to answer any questions you may have.
Your team from World of Bottles