world-of-bottles.co.ukReviews:
92 reviews in the last 12 months742 total reviews
Good
TrustmarkValid
Top positive review
2 days ago
Verified review
These were the only people who were selling the jar that I wanted. Price was good, but was a little suprised that even though a co.uk website the items were being shipped from Germany but no custom charge, so that was good too. Best test for any business is how they engage if there is an issue, and there was... a couple of the jars were broken when recieved... but their customer services was EXCELLENT... they responded immediately and once we agreed that I'd like replacements sent out they did this without any question and no cost... so now I have all of the jars I need. Would recommend on price and top customer service.
Read more
Top negative review
29 Apr 2024
Verified review
We have not received any of SEVEN orders placed (first on the 15th April). Bottles we use are out of stock and when you look at your website, it says orders complete which they blatantly are not - most are still in Germany due to a web Customs issue with DPD apparently....
Read more
Reviews for world-of-bottles.co.uk
30 Apr 2024
Verified review
A couple of the jars were a bit greasy. Expect items to look new
Report review
26 Apr 2024
Verified review
Better shipment partner and get real people to answer emails not an automated service
Report review
Answer by world-of-bottles.co.uk
29 Apr 2024
Hello,
Thank you for your comment.
We are very sorry if you are not satisfied.
Our customer service colleagues believe they have answered all your questions and your order has been delivered.
If you still have any questions, please contact our customer service team again.
Thank you very much.
Your team from World of Bottles
13 Apr 2024
Verified review
High quality and strong bottles with ceramic swing tops. Shape and colour are excellent.
Shipping was rather slow and one bottle was smashed on delivery; I was surprised that more were not damaged as the packaging was not really up to international shipping and not marked fragile. A double box with some packing material would have been better.
Report review
22 Mar 2024
Verified review
My order was not delivered, returned according to DPD tracking. Despite trying to contact you twice through the contact form , you have failed to communicate.
Report review
Answer by world-of-bottles.co.uk
25 Mar 2024
Dear customer,
thank you for your review. A customer service representative will contact you via email. We apologize for any inconvenience caused.
Kind regards
world-of-bottles.co.uk
22 Feb 2024
Verified review
Customer service was great. I received some smashed jars, which were agreed to be replaced and despatched immediately
Report review
14 Feb 2024
Verified review
Good service all round. Lack of beong able to contact anyone is a negative
Report review
PC
Pauline C.
Godalming
4 Aug 2023
Verified review
Range of bottles but frustrating when they go out of stock
Report review
19 May 2023
Verified review
It would have been nicer if they packed more carefully.
Report review
9 Aug 2023
Verified review
Do you guys know about bubblewrap?
So many bottles broken on first delivery that we had to ask for a second delivery. Do you guys know about wrapping material, like bubblewrap??? These bottles are traveling with only thin paper on top on them, no protection at all.
Report review
Answer by world-of-bottles.co.uk
11 Aug 2023
Good afternoon,
We thank you for pointing this out and we apologize that there were problems with the shipment.
For ecological reasons, we try to avoid plastic as far as possible and continue to work on our packaging concept.
Your World of Bottles team