world-of-bottles.co.ukReviews:
92 reviews in the last 12 months742 total reviews
Good
TrustmarkValid
Top positive review
23 hours ago
Verified review
These were the only people who were selling the jar that I wanted. Price was good, but was a little suprised that even though a co.uk website the items were being shipped from Germany but no custom charge, so that was good too. Best test for any business is how they engage if there is an issue, and there was... a couple of the jars were broken when recieved... but their customer services was EXCELLENT... they responded immediately and once we agreed that I'd like replacements sent out they did this without any question and no cost... so now I have all of the jars I need. Would recommend on price and top customer service.
Read more
Top negative review
29 Apr 2024
Verified review
We have not received any of SEVEN orders placed (first on the 15th April). Bottles we use are out of stock and when you look at your website, it says orders complete which they blatantly are not - most are still in Germany due to a web Customs issue with DPD apparently....
Read more
Reviews for world-of-bottles.co.uk
26 Apr 2024
Verified review
Better shipment partner and get real people to answer emails not an automated service
Report review
Answer by world-of-bottles.co.uk
29 Apr 2024
Hello,
Thank you for your comment.
We are very sorry if you are not satisfied.
Our customer service colleagues believe they have answered all your questions and your order has been delivered.
If you still have any questions, please contact our customer service team again.
Thank you very much.
Your team from World of Bottles
22 Mar 2024
Verified review
My order was not delivered, returned according to DPD tracking. Despite trying to contact you twice through the contact form , you have failed to communicate.
Report review
Answer by world-of-bottles.co.uk
25 Mar 2024
Dear customer,
thank you for your review. A customer service representative will contact you via email. We apologize for any inconvenience caused.
Kind regards
world-of-bottles.co.uk
9 Aug 2023
Verified review
Do you guys know about bubblewrap?
So many bottles broken on first delivery that we had to ask for a second delivery. Do you guys know about wrapping material, like bubblewrap??? These bottles are traveling with only thin paper on top on them, no protection at all.
Report review
Answer by world-of-bottles.co.uk
11 Aug 2023
Good afternoon,
We thank you for pointing this out and we apologize that there were problems with the shipment.
For ecological reasons, we try to avoid plastic as far as possible and continue to work on our packaging concept.
Your World of Bottles team