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peterhahn.co.uk
Reviews:

1,204 reviews in the last 12 months12,652 total reviews  

3.60
Good
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Top positive review

21 Feb 2024
 Verified review
I have bought many, many items from Peter Hahn and enjoyed wearing them very much. Much of their stock is above my price range but careful searching through the Sale pages is often rewarding. It's been particularly good of late when an extra 30% was being deducted from the sale price. But now I learn that the firm is no longer to trade in GB and clothingI'm quite devastated by this

Top negative review

4 Jul 2023
 Verified review
I would usually give five stars but recently I ordered 3 pairs of jeans. The website said that all were in stock. After some time waiting, I made a call and was told they were waiting for one pair. I hadn’t asked for them to be sent together so asked that the two in stock pairs be sent immediately. I waited another couple of weeks, nothing. I called again. They were still waiting for one pair but the two in stock had still not been sent. I cancelled the whole order. Something seems to be happening, we were unable to track the status of orders online. It will be a while before I order anything again
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Reviews for peterhahn.co.uk

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8 Jun 2023
 Verified review
I have increasingly used Peter Hahn since lockdown. I find their catalogues are frequent and well illustrated. The clothes match their pictures and are good quality. I have never had to return a garment.
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12 Aug 2023
 Verified review
Easy to use online ordering service - other than, perhaps, being asked to insert a house number in my address (I don't have one). But after the third attempt, the system seemed to recognise it anyway.
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LJ
lilan J.
Isle of Man
7 Oct 2023
 Verified review
On this occasion service has been fairly prompt. However there have been occasions when I have had to wait so long I decided they hadn’t received my order. Goods are however of excellent quality.
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23 May 2023
 Verified review

Motor communication needed.

The parcel was well packed and arrived after about a week. To improve the experience, more communication during that week would have been helpful and notice of the actual delivery date and time.
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30 Aug 2023
 Verified review

Excellent shopping experience...

I find my shopping experiences with Peter Hahn simple and efficient. There is a wide variety of high quality goods available and I have been very happy with everything I have purchased to date.
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23 Oct 2023
 Verified review
Excellent website. Would prefer more call handlers to take calls and option for express delivery, but otherwise it’s great and I apprehensive new ability to see when the parcel is on its way.
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2 Sept 2023
 Verified review

I love Brax trousers and jeans……it’s…

I love Brax trousers and jeans……it’s nice that you let your customers know when their item is being despatched. It would be nice to have a confirmation email when an order has been placed.
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17 Jul 2023
 Verified review
My Simpla twinset arrived, beautiful boxed , the style ,colour and quality, also the fit were perfect. I am very happy with them so much so i bought a second twinset in a different colour!
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CN
Carol N.
Godalming
4 Oct 2023
 Verified review
Beautiful clothes. Delivery sometimes seems a bit slow but always worth waitng for. So many companies have gone from UK websites so thank you to you for continuing and always excellent
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15 Oct 2023
 Verified review

Problems solved.

I've had trouble with lack of contact and returning goods. After a conversation with one of your associates I now feel confident about my returns and the ease of contacting Peter Hahn.
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DS
12 Sept 2023
 Verified review
Always know that whatever I order will be of good quality. Returns are simple and hassle-free. I do find sometimes waiting 3 weeks for my order frustrating but we’ll worth the wait.
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12 May 2023
 Verified review

Excellent company

I have used Peter Hahn for over 20 years now and the quality of their products is excellent. They are also swift to refund if I have to send anything back which does not quite fit.
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AK
Ailsa K.
Crosshills
6 Dec 2023
 Verified review

Nightwear

Peter Hahn stocks the best nightwear. Stylish and comfortable. Apart from a minor computer blip this summer service has always been excellent. Plus you are covered by a guarantee.
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13 Jul 2023
 Verified review

Fabulous selection of clothes

It is a competitive company and often have discount on any item. They have a great selection of clothes to suit all tastes . My only criticism is the length of time for delivery
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AL
Anne L.
WAKEFIELD
2 May 2023
 Verified review
Generally lovely clothes, good selection. Also have wide fitting shoes and boots. Improvement - delivery time. Items in stock sometimes take up to 2 weeks to be delivered.
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1 Sept 2023
 Verified review
I’m glad that I was informed that my parcel was on its way , however it would be much better if the time for delivery could be sooner, about a week or less would be great.
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4 Jul 2023
 Verified review
What I like is the vast amount of goods on offer..so many different manufacturers, that would be impossible to access anywhere, other than Peter Hahn..absolutely brilliant!
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AW
Anne W.
Cardiff
27 Sept 2023
 Verified review
Great company to deal with. Customer services very obliging. My only issue is the delivery time. But over the years I’ve dealt with this company I’ve learned to adapted.
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7 Jul 2023
 Verified review

A very pleased customer

Well-made, elegant clothing that will not date for years. I have been delighted by the three woollen cardigans, the jumper and the two tunics I have purchased from them.
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CG
Carole G.
Worcester
6 Sept 2023
 Verified review
There service department is brilliant, if there is a problem they are very helpful. I have always loved the products from Peter Hahn as they have a very high standard.
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