peterhahn.co.ukReviews

: 10,068Good

4.35

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certified since: 29/08/2013
updated on: 27/06/2022
peterhahn.co.uk is checked and certified according to the Trusted Shops quality criteria
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certified since: 29/08/2013
updated on: 27/06/2022
peterhahn.co.uk is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At peterhahn.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for peterhahn.co.uk

1,635 verified reviews in the last 12 months

10,068 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


9 months ago
I have recently bought lots from Peter Hahn over the last few months - having ‘grown out of’ many items during lockdowns and also becoming fed up with shoddy quality from other suppliers. The clothes of the latter look fabulous in photographs on gorgeous models online but in reality the fabrics mostly turn out to be shoddy and unflattering. My Hahn purchases are the reverse - they look good, feel good, and are wearing well. Also having had too much experience of returning unwanted items to other suppliers, orders that were delivered crammed into horrible chunks of plastic, the Hahn packaging is brilliantly simple and elegant and could not be more customer friendly - thanks! Jacky Harrogate
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the most relevant critical review


5 months ago 
Wrong colour cardigan delivered. I sent it back the following day, enclosing an order for the red cardigan originally ordered and a cheque. I have received no confirmation that the parcel has been received or confirmation that a further order has been received and is being processed and an estimate of when I might receive the new order. This is routine for Peter Hahn. Other mail order firms provide a delivery date a few days beforehand. This enables the recipient to be at home . Parcels from Peter Hahn just arrive unannounced. This is a shame, as their clothes are lovely. I provide an email address, so communication would not be difficult.
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Reviews for peterhahn.co.uk

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17 days ago
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20 days ago
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21 days ago
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22 days ago 
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1 month ago 
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21 days ago 
Useless service for Channel Island customers. I was told to order from the German website which wasn't easy as I don't speak German. Also, I would have been charged import taxes for the pleasure!
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Answer by peterhahn.co.uk
20 days ago
Thank you for your review. Sadly here in the UK part of Peter Hahn we are not allowed to handle oversea orders. Please email our Head Office on service@peterhahn.de for further assistance. Kind regards, your PETER HAHN Team.
 Verified review
18 days ago
Latest delivery half of order. First blouse fine, this one, same blouse different colour, much too small, tight all over. Have to return
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Answer by peterhahn.co.uk
15 days ago
Thank you for your review. We are very sorry to hear that the blouse you purchased did not arrive in the size you expected. Per your review, please do return this to us using the prepaid returns label inside your parcel and a full refund will be provided for you. We will then pass the garment to our QC Team to prevent this from happening in the future. We apologise for any inconvenience caused. Kind regards, your PETER HAHN Team.
 Verified review
10 days ago
Although the quality is very good the lead time on delivery is poor. 8-10 days is unacceptable in these modern days of on line shopping
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Answer by peterhahn.co.uk
8 days ago
Thank you for your review. Please be advised as we ship from our German warehouse this is why the delivery is slightly longer. We will ship the orders, and then these get passed to Royal Mail for delivery. We apologise for the inconvenience caused. Kind regards, your PETER HAHN Team.
 Verified review
14 days ago
Am sure you have quality products BUT, by accident or design, you fail to clarify how long orders take to arrive from Germany.
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Answer by peterhahn.co.uk
13 days ago
Thank you for your review. Please be advised our deliveries usually take between 8-10 working days from dispatch. You can learn more about our delivery timescales by following this link: https://www.peterhahn.co.uk/delivery. We apologise for any inconvenience caused. Kind regards, Your PETER HAHN Team.
 Verified review
1 month ago
Very slow delivery no knowledge when thins are going to arrive. Have to pay for delivery.
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Answer by peterhahn.co.uk
1 month ago
Thank you for your review. Stock permitting all orders will take 8-10 working days to arrive as stated in our T&C's. We dispatch from our German warehouse, however we always offer free returns. We apologise for any inconvenience caused. Kind regards, your PETER HAHN Team.
 Verified review
1 month ago
I bought a pair of Raphael trousers, they are perfect and the quality is as good as the last ones I bought about 5 years ago, and they still look smart., they have kept there shape and colour. Which was light brown and navy. This time I went for the dark grey.. the trousers are a bit expensive to purchase but the price is well outplayed by the time they stay smart and last. Great quality and style. Thankyou.
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 Verified review
1 month ago
I've always received good service from Peter Hahn. There were a few blips regarding the recording of orders, but I was recompensed for these. Now that I have an account it will be easier to see that an order has gone through. Peter Hahn's clothes are always flattering, it must be due to the cut and I always know that each garment will fit me. Buying from Peter Hahn has always been a pleasure.
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2 months ago 
Despite the fact I cannot actually visit the real shop of Peter Hahn, I feel that the online customer service makes me feel as if I am receiving the personal attention that I would otherwise receive were I to actually visit the store.
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1 month ago 
Buying goods from Peter Haahn is always a good experience, they deliver on time and there customer service is brilliant. Goods are always of the best quality so a good company to deal with.
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1 month ago 
Peter Hahn sells quality clothes, shoes and accessories. There is always a good choice of styles and sizes to suit most people. Delivery is prompt. Staff helpful if one has queries.
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 Verified review
1 month ago
Most the items I have purchased from Peter Hahn have been excellent. The brochure gives an accurate description. The goods are nicely packed which is always a good touch.
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2 months ago
Peter Hahn are an excellent clothing company as they have fab classic clothes that are well made their returns are fab too so easy not that much has gone back 😬
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 Verified review
1 month ago
Lovely clothes and good quality. Sometimes delivery takes a while even allowing for items coming directly from abroad. Otherwise very happy so far!
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