peterhahn.co.ukReviews:
1,185 reviews in the last 12 months12,652 total reviews
Good
Top positive review
21 Feb 2024
Verified review
I have bought many, many items from Peter Hahn and enjoyed wearing them very much. Much of their stock is above my price range but careful searching through the Sale pages is often rewarding. It's been particularly good of late when an extra 30% was being deducted from the sale price. But now I learn that the firm is no longer to trade in GB and clothingI'm quite devastated by this
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Top negative review
4 Jul 2023
Verified review
I would usually give five stars but recently I ordered 3 pairs of jeans. The website said that all were in stock. After some time waiting, I made a call and was told they were waiting for one pair. I hadn’t asked for them to be sent together so asked that the two in stock pairs be sent immediately. I waited another couple of weeks, nothing. I called again. They were still waiting for one pair but the two in stock had still not been sent. I cancelled the whole order. Something seems to be happening, we were unable to track the status of orders online. It will be a while before I order anything again
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Reviews for peterhahn.co.uk
30 Oct 2023
Verified review
Always good service on line and by telephone.
My only criticism is with delivery. I live in a block of apartments. The courier leaves package in safe place but I never have notice of the delivery so if I don’t visit that area I do not know that it has arrived. Could you arrange a delivery message please?
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KJ
Kaleidoscope J.
Oxford
6 Sept 2023
Verified review
Your clothes are so very nice, can always see some thing I would like to buy and I usually end up buying something. Your web site is easy to use. I like the delivery by post, so much safer that other companies delivery. Companies who leave the package on you door step. Royal Mail would never do that.
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AF
Adrienne F.
Leeds
21 Sept 2023
Verified review
Admin needs improvement
Don’t like the fact that I can’t access old orders online. Sometimes you buy something and the label has come off and you want to know what the make was. Also very slow delivery service and limited info despatch and expected arrival date. I just love the clothes though so I am sticking with them!
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VH
Valerie H.
Ballyclare
27 Jul 2023
Verified review
I really enjoy shopping on the Peter Hahn site. I know they are changing to a new computer system which can cause teething problems but it would be good for future reference to know if the products aren't available an email could be sent through detailing any problems with orders.
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HK
Helen K.
Bognor Regis
26 Nov 2023
Verified review
Good clothes
Some of the clothes are extremely expensive. Their own are more reasonably priced, well made, amd fashionable. They come beautifully packed amd returns are promptly dealt with. My main gripe is the length of time they take to arrive amd the number of catalogues they send out.
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11 Jun 2023
Verified review
I rang bout an order that I was waiting for that was late and you had already advised me of that but the operator I think his name was Ben told me that my original order was out of stock and so I was able to re order another article which was very good as it was for a wedding.
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CA
CARON A.
HEMPNALL
6 Aug 2023
Verified review
So many lovely clothes. Difficult to choose which one to buy but these days prices dictate. Hopefully, prices will come down a little to help people afford them. I have chosen today a lovely top and will continue to buy from Peter Hahn, as the quality is excellent.
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9 Sept 2023
Verified review
Excellent
I have bought clothes from Peter Hahn for a number of years. The clothes are very good quality and the website is easy to navigate. Schmidt und Fuchs jackets are particularly good for taller women. Only problem is that delivery is not always as fast as I would like.
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BB
Barrett B.
Alfreton
20 Jun 2023
Verified review
I like the clothes when they arrive. Unfortunately there is always a long delay before clothes arrive and no estimate is ever given of the possible delivery date. If other firms can provide an estimated delivery window, I do not see why Peter Hahn cannot do the same.
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15 Oct 2023
Verified review
So easy to order and return if necessary. I enjoy speaking to a person when ordering by telephone. Items are always of a high quality and money is returned quickly if an item is returned. I am always satisfied if I have a problem. A pleasure to shop with Peter Hahn
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18 Oct 2023
Verified review
Everything I've had from them is of excellent quality
They have a wide range and everything I've had from them is of excellent quality and precisely as described. Good use of natural fibres - wool, cotton etc - without the bulking out with man-mades which are impossible to wash with a clear environmental conscience.
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8 Jun 2023
Verified review
There was very little communication from the company . Delivery was very slow. Almost a month after I placed the order. Most companies these days send email once an order has been shipped with a link to track the order. Maybe Peter Hahn should think about this .
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Answer by peterhahn.co.uk
8 Jun 2023
Thank you for your review. Please be advised that due to an issue with custom clearance we had to relabel a lot of packages at our German warehouse. Our standard delivery timescale is 8-10 working days. For future orders, please email us at service@peterhahn.co.uk and we will provide you with your Royal Mail tracking link. Kind regards, your PETER HAHN Team.
BJ
beryl.james@icloud.com J.
Swansea
17 May 2023
Verified review
Excellent range of products
The range of products, and the quality are excellent, they arrive beautifully packed BUT it takes such a long time to get the items ordered.! I have been waiting since 2nd May for an order whereas other companies send items within three days - why the delay ?
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6 Dec 2023
Verified review
I found nothing wrong with this company.
I would have given 5 stars, but they were very slow on delivery time. After all the poor reviews, I was quite concerned. However, the goods arrived well packaged. Unfortunately the boots were too large, and I had to return them. I was refunded quite quickly.
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1 Oct 2023
Verified review
I love the quality and the discreet quirky detail (eg sequins)
I love the quality and the small quirky detail on the last Brax Jeans I ordered, which "feminised" them and made them stand a little apart from other sellers.
I'm disappointed with the delivery times though - other suppliers leave you standing on this.
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JB
Judith B.
Cmberley
8 Oct 2023
Verified review
I ordered the indoor jacket online because it seemed impossible to phone in an order. I received the jacket eventually.
Now, Royal Mail have delivered another identical jacket. I will return it to Peter HAhn by mail, on Monday morning, 9th October.
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AM
ANN M.
Wirral
26 Aug 2023
Verified review
Really pleased
The jacket ordered was at a really good discounted price as Peter Hahn are not cheap products but are usually of a good quality. I was very pleased with the jacket, it was a lovely design,colour and the quality was there. Overall very satisfied .
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14 May 2023
Verified review
Excellent Website!
The website is extremely efficient and only once in several years has a problem occurred. I emailed Customer Service and got an immediate reply, pertinent to the issue. The clothes are lovely but still in big sizes. Really good all round.
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19 Jun 2023
Verified review
wide selection of clothes and designers; very good choice of materials, sizes quick order system and returns.
could re-enable the customers information - items ordered , goods outstanding. and items returned etc; this is greatly missed!!!!
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RB
Ro B.
Edinburgh
23 May 2023
Verified review
The swim suit is good. It fits because I had once bought same pattern in a shop and got it fitted. Difficult to know what sizes fit with PH as each designer label ( great they are designer) his different sizing. But lovely clothes. Thanks.
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