Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Top positive review
27 Mar 2024
Verified review
They responded to my complaint after a few emails that I sent which they should have responded and give me my refund as soon as I notified them of the issue that I hadn’t received the items I had paid for! Although I got my refund I had to reorder the items and pay an additional £8.00 to have a different Courier DPD deliver and I got my order the very next day! I wouldn’t lie about not getting my order I’m too old for that all I wanted was a refund so that I could reorder, in future believe your customer I’m 70yrs old I have nothing to gain from lying and also I did reorder so why would I reorder something I had already received?
I have tried to email customercare@pakcosmetics.com
Unfortunately the email wasn't going through It was my first time ordering from PakCosmetics sady the box was well secured from outside but not from inside and it didn't have Fragile Handle with care label and one of the 2 vitamin E oils that I have ordered was broken and this is how outside and inside the box looks like.
I have attached pictures.
Delivery was great only problem left box for anyone to see maybe behind our rubbish bin next time
Report review
18 hours ago
Verified review
Great service. Been a loyal customer for a long time now
Report review
2 days ago
Verified review
All item purchased arrive in time and in good condition. It was very helpful to track the items in transit.
Report review
2 days ago
Verified review
Good stuff from
Report review
3 days ago
Verified review
Report review
3 days ago
Verified review
Excellent and speedy service. No problems at all.
Report review
3 days ago
Verified review
Report review
3 days ago
Verified review
Report review
4 days ago
Verified review
Fast efficient service even though they sent me the wrong makeup colour
Report review
4 days ago
Verified review
Delivery was very fast,I found what I was looking for ,which was hard to find it in UK, very happy with the service .
Report review
5 days ago
Verified review
Report review
5 days ago
Verified review
Report review
6 days ago
Verified review
Awesome service 5 stars ... I actually made an error on my order was picked up immediately. They actually called and issued me a refund and ordered my correct items.
Report review
6 days ago
Verified review
Report review
7 days ago
Verified review
Report review
7 days ago
Verified review
Report review
7 days ago
Verified review
Report review
8 days ago
Verified review
Always use Paks for essentials, Never let's me down.
Report review
8 days ago
Verified review
Delivered at the speed of light
Items packaged well and delivered in a timely fashion- will definitely purchase again :)
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
They are not included in the overall rating. No verification measures have been taken.