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Top positive review
27 Mar 2024
Verified review
They responded to my complaint after a few emails that I sent which they should have responded and give me my refund as soon as I notified them of the issue that I hadn’t received the items I had paid for! Although I got my refund I had to reorder the items and pay an additional £8.00 to have a different Courier DPD deliver and I got my order the very next day! I wouldn’t lie about not getting my order I’m too old for that all I wanted was a refund so that I could reorder, in future believe your customer I’m 70yrs old I have nothing to gain from lying and also I did reorder so why would I reorder something I had already received?
I have tried to email customercare@pakcosmetics.com
Unfortunately the email wasn't going through It was my first time ordering from PakCosmetics sady the box was well secured from outside but not from inside and it didn't have Fragile Handle with care label and one of the 2 vitamin E oils that I have ordered was broken and this is how outside and inside the box looks like.
I have attached pictures.
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Reviews for Pak Cosmetic Centre
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2 days ago
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2 days ago
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Lace front glue
Arrived quickly but one bottle was broken and had leaked therefore I had to throw it away.apart from that everything was good
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2 days ago
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3 days ago
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Always use Paks for essentials, Never let's me down.
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3 days ago
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Delivered at the speed of light
Items packaged well and delivered in a timely fashion- will definitely purchase again :)
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4 days ago
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4 days ago
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Great products at good prices
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4 days ago
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Prompt delivery. Good communication
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5 days ago
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Great and quick delivery.
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5 days ago
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Helpful customer service
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5 days ago
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5 days ago
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I've order products from here twice now and both times I've been sent products that are out of date. Won't be ordering again
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6 days ago
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Easy to order and good delevery not too long to wait
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6 days ago
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6 days ago
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Got an email on Sunday to say package had been delivered and left beside shed which it has not!’no parcel and when I rang customer services , I waited 5 minutes only to be cut off twice, absolutely disgraceful!!
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6 days ago
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Easy straight forward ordering. Great web site with plenty of choice. Great service from ordering to delivery. Will be a regular customer
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7 days ago
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7 days ago
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Very kind lady (Samantha I believe) helped fulfil my order after I realised the stock wasn’t available.
Will be using again in future as a wholesale customer.
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