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Top positive review
27 Mar 2024
Verified review
They responded to my complaint after a few emails that I sent which they should have responded and give me my refund as soon as I notified them of the issue that I hadn’t received the items I had paid for! Although I got my refund I had to reorder the items and pay an additional £8.00 to have a different Courier DPD deliver and I got my order the very next day! I wouldn’t lie about not getting my order I’m too old for that all I wanted was a refund so that I could reorder, in future believe your customer I’m 70yrs old I have nothing to gain from lying and also I did reorder so why would I reorder something I had already received?
I have tried to email customercare@pakcosmetics.com
Unfortunately the email wasn't going through It was my first time ordering from PakCosmetics sady the box was well secured from outside but not from inside and it didn't have Fragile Handle with care label and one of the 2 vitamin E oils that I have ordered was broken and this is how outside and inside the box looks like.
I have attached pictures.
They responded to my complaint after a few emails that I sent which they should have responded and give me my refund as soon as I notified them of the issue that I hadn’t received the items I had paid for! Although I got my refund I had to reorder the items and pay an additional £8.00 to have a different Courier DPD deliver and I got my order the very next day! I wouldn’t lie about not getting my order I’m too old for that all I wanted was a refund so that I could reorder, in future believe your customer I’m 70yrs old I have nothing to gain from lying and also I did reorder so why would I reorder something I had already received?
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30 Mar 2024
Verified review
Denim
I have ordered the Denim (Black, Original, Raw Passion and Azure). I have tried Black and Original and the fragrance were wonderful. I haven’t tried Raw Passion and Azure but when I try them next I will definitely give a feedback about them. This was my second order and was impressed how quickly it was processed and dispatched. I would have ordered Denim Musk in my second order but it was out of stock on the website.
In my first order I had tried Denim (Black, Original and Musk) and fragrance were wonderful. The first order was processed quickly as well.
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2 Apr 2024
Verified review
Communication was great. I wanted 6 packs of hair same colour and was contacted before my order was dispatched to see if I was happy to change to the next colour. I have searched high and low for this product and was so happy to find exactly what I wanted.
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5 Apr 2024
Verified review
Great experience!
I’ve never had any issues with ordering and receiving my items. So far I’ve ordered 4 different times and everything was processed promptly and I receive it within 3 working days each time!
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4 Apr 2024
Verified review
the item i was looking for was very difficult to find,but finally i found it here and at a fantastic price.Delivery was fast and arrived in great condition,will be using again for sure
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2 days ago
Verified review
Very kind lady (Samantha I believe) helped fulfil my order after I realised the stock wasn’t available.
Will be using again in future as a wholesale customer.
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3 days ago
Verified review
Good delivery service ,
Just gutted that you have discontinued carina 9000, colour 4 , instant weave was a lovely wig I always got lots compliments
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7 days ago
Verified review
Was sceptical as never heard of them, but all good,just what I ordered and came quickly. Only downside is the postage a bit steep £3.49 for lipstick
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2 days ago
Verified review
Easy straight forward ordering. Great web site with plenty of choice. Great service from ordering to delivery. Will be a regular customer
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7 Apr 2024
Verified review
Great price , really good communication- delivered in plenty of time .
Will definitely use again - I’m impressed !
Thank you !
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26 Mar 2024
Verified review
Ordering was so easy and my products arrived within 2 days.
I ordered the French curls braiding bundles and they’re brilliant.
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