Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Top positive review
27 Mar 2024
Verified review
They responded to my complaint after a few emails that I sent which they should have responded and give me my refund as soon as I notified them of the issue that I hadn’t received the items I had paid for! Although I got my refund I had to reorder the items and pay an additional £8.00 to have a different Courier DPD deliver and I got my order the very next day! I wouldn’t lie about not getting my order I’m too old for that all I wanted was a refund so that I could reorder, in future believe your customer I’m 70yrs old I have nothing to gain from lying and also I did reorder so why would I reorder something I had already received?
I have tried to email customercare@pakcosmetics.com
Unfortunately the email wasn't going through It was my first time ordering from PakCosmetics sady the box was well secured from outside but not from inside and it didn't have Fragile Handle with care label and one of the 2 vitamin E oils that I have ordered was broken and this is how outside and inside the box looks like.
I have attached pictures.
Easy to order and good delevery not too long to wait
Report review
19 Apr 2024
Verified review
Easy ordering, prompt delivery
Report review
17 Apr 2024
Verified review
Report review
13 Apr 2024
Verified review
Report review
13 Apr 2024
Verified review
Report review
29 Mar 2024
Verified review
I got my delivery on time
Report review
21 Mar 2024
Verified review
Items came quickly
Report review
20 Mar 2024
Verified review
Report review
16 Mar 2024
Verified review
Prompt delivery
Report review
14 Mar 2024
Verified review
Report review
13 Mar 2024
Verified review
Would use again
Goos service with regular updates
Report review
6 Mar 2024
Verified review
Great service to know that I have a money-back guarantee with any goods that I purchase with Paks Cosmetics. I feel confident when using this service and knowing that I will be reimbursed for the purchase price of the goods in the event of non-delivery or non-refund.
Report review
4 Mar 2024
Verified review
Items were well protected apart from the Alma oil which did not have any additional taping so it leaked.
Report review
16 Feb 2024
Verified review
Nice Product and smooth transaction
Delivery is too expensive
Report review
5 Feb 2024
Verified review
update more often and when things are out of stock try to get back to the customer to order asap instead of them thinking the item is in stock.
Also pls get more selection of curly long wigs and more human ones too
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
They are not included in the overall rating. No verification measures have been taken.