Pak Cosmetic Centre- Logo - reviews

Pak Cosmetic Centre
Reviews:

1,219 reviews in the last 12 months13,743 total reviews  

4.52
Excellent

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Certified since: 8 Jan 2021
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Pak Cosmetic Centre fulfils all Trusted Shops quality criteria, including
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  • Clear ordering process

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Top positive review

27 Mar 2024
 Verified review
They responded to my complaint after a few emails that I sent which they should have responded and give me my refund as soon as I notified them of the issue that I hadn’t received the items I had paid for! Although I got my refund I had to reorder the items and pay an additional £8.00 to have a different Courier DPD deliver and I got my order the very next day! I wouldn’t lie about not getting my order I’m too old for that all I wanted was a refund so that I could reorder, in future believe your customer I’m 70yrs old I have nothing to gain from lying and also I did reorder so why would I reorder something I had already received?

Top negative review

20 Jun 2023
 Verified review
I have tried to email customercare@pakcosmetics.com Unfortunately the email wasn't going through It was my first time ordering from PakCosmetics sady the box was well secured from outside but not from inside and it didn't have Fragile Handle with care label and one of the 2 vitamin E oils that I have ordered was broken and this is how outside and inside the box looks like. I have attached pictures.
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Reviews for Pak Cosmetic Centre

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5 days ago
 Verified review
Easy ordering, prompt delivery
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29 Mar 2024
 Verified review
I got my delivery on time
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7 days ago
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11 days ago
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11 days ago
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6 Mar 2024
 Verified review
Great service to know that I have a money-back guarantee with any goods that I purchase with Paks Cosmetics. I feel confident when using this service and knowing that I will be reimbursed for the purchase price of the goods in the event of non-delivery or non-refund.
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4 Mar 2024
 Verified review
Items were well protected apart from the Alma oil which did not have any additional taping so it leaked.
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13 Mar 2024
 Verified review

Would use again

Goos service with regular updates
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21 Mar 2024
 Verified review
Items came quickly
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16 Mar 2024
 Verified review
Prompt delivery
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20 Mar 2024
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14 Mar 2024
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5 Feb 2024
 Verified review
update more often and when things are out of stock try to get back to the customer to order asap instead of them thinking the item is in stock. Also pls get more selection of curly long wigs and more human ones too
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3 Feb 2024
 Verified review
Order and delivery was seamless and quick!!!!
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16 Feb 2024
 Verified review

Nice Product and smooth transaction

Delivery is too expensive
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2 Feb 2024
 Verified review
Quick delivery time
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1 Feb 2024
 Verified review
Very good
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30 Jan 2024
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30 Jan 2024
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7 Jan 2024
 Verified review
I like that I got to receive my package with everything that I ordered for. I wasn't happy that one of the products had already reached its expiry date. You need to work on your customer care I am a repeat customer and I don't see the appreciation from you guys even if it not a sample product at least write thank you notes or something to make the customer feel appreciated.
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