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Top positive review
27 Mar 2024
Verified review
They responded to my complaint after a few emails that I sent which they should have responded and give me my refund as soon as I notified them of the issue that I hadn’t received the items I had paid for! Although I got my refund I had to reorder the items and pay an additional £8.00 to have a different Courier DPD deliver and I got my order the very next day! I wouldn’t lie about not getting my order I’m too old for that all I wanted was a refund so that I could reorder, in future believe your customer I’m 70yrs old I have nothing to gain from lying and also I did reorder so why would I reorder something I had already received?
I have tried to email customercare@pakcosmetics.com
Unfortunately the email wasn't going through It was my first time ordering from PakCosmetics sady the box was well secured from outside but not from inside and it didn't have Fragile Handle with care label and one of the 2 vitamin E oils that I have ordered was broken and this is how outside and inside the box looks like.
I have attached pictures.
I’ve never had any issues with ordering and receiving my items. So far I’ve ordered 4 different times and everything was processed promptly and I receive it within 3 working days each time!
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4 Apr 2024
Verified review
the item i was looking for was very difficult to find,but finally i found it here and at a fantastic price.Delivery was fast and arrived in great condition,will be using again for sure
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5 days ago
Verified review
Awesome service 5 stars ... I actually made an error on my order was picked up immediately. They actually called and issued me a refund and ordered my correct items.
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12 days ago
Verified review
Very kind lady (Samantha I believe) helped fulfil my order after I realised the stock wasn’t available.
Will be using again in future as a wholesale customer.
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12 days ago
Verified review
Good delivery service ,
Just gutted that you have discontinued carina 9000, colour 4 , instant weave was a lovely wig I always got lots compliments
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18 Apr 2024
Verified review
Was sceptical as never heard of them, but all good,just what I ordered and came quickly. Only downside is the postage a bit steep £3.49 for lipstick
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11 days ago
Verified review
Easy straight forward ordering. Great web site with plenty of choice. Great service from ordering to delivery. Will be a regular customer
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7 Apr 2024
Verified review
Great price , really good communication- delivered in plenty of time .
Will definitely use again - I’m impressed !
Thank you !
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4 days ago
Verified review
Delivery was very fast,I found what I was looking for ,which was hard to find it in UK, very happy with the service .
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10 Apr 2024
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Updated Moisturiser
Products were packaged very well and delivered promptly. Would definitely consider using again!
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21 Apr 2024
Verified review
Found it, at long last.
Promptly delivered, well packed, free sample. Great price. Stocked a difficult to find item
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14 Apr 2024
Verified review
I find their service extremely good and prompt. The quality and prices are also excellent.
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8 days ago
Verified review
Delivered at the speed of light
Items packaged well and delivered in a timely fashion- will definitely purchase again :)
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13 Apr 2024
Verified review
It was easy to.place the order and deliveey was within the estimated delivery time.
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13 days ago
Verified review
When I queried the location of my parcel customer service were extremely helpfuk
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12 days ago
Verified review
It was straightforward to order and delivery was quick too. I am very pleased
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14 Apr 2024
Verified review
Great company and service
Items were well packaged and arrived quickly. Just what I wanted, thank you!
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3 days ago
Verified review
Fast efficient service even though they sent me the wrong makeup colour
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8 Apr 2024
Verified review
Great service and product as described, also delivered on time!
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13 days ago
Verified review
great service
excellent service,goods delivered earlier than expected.
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